Thai Hai Holidays from AU$477

Staff is really friendly and helpful. Clean property within close vicinity to old quarter Hanoi. Only drawback that rooms don’t have windows which makes it completely dark without any ventilation.

The penthouse sweet is absolutely amazing!! So spacious, super clean, it’s an absolute must if you’re staying in Hà Nội

Beautiful, clean, fresh hotel and the guest services were friendly and very helpful making dining suggestions.

And it's tiem biet (good bye) to our Ficus Suites Apartment that we stayed for the past 7 nights. It comes with a living room, dining room, kitchenette, and 2 bedrooms. The apartment is clean and bright and the aircon is adjustable the cold level we like for the very hot Hanoi weather. The reception staff Apple, Hieu, and Lee were very friendly and helpful. They always greeted us with smiles, provided useful tips on locations of good food and day trips suggestions, asked us where we had been the day for our visits, etc. Reviews on several booking sites also mentioned the same about them. They make this serviced apartment a top reason for stay. I also dropped by at the nearby BRG Mart (about 100m away) which we bought our groceries from almost daily to bid goodbye to the cashier who always greeted me with huge smile after an occasion when I used Google Translate to enquire where was the jam (i.e. Mut in Vietnamese). And there is a very strange store across our apartment... The store name is Uniqlo but it doesn't look like it at all.

5 STARS Hotel and excellent customer services.