Thac Mo Reservoir Tours and Activities

I had a wonderful stay at this hotel. The location was fantastic and made it easy to explore the area on foot. The staff were amazing—so friendly, welcoming, and always happy to help. The buffet breakfast was beautiful, with a great selection and something for everyone. I also dined at the restaurant and Sky Bar, and the food was absolutely amazing. Everything was delicious and beautifully presented. The pool was a lovely place to relax and cool off after a day of walking and exploring in the heat. It was the perfect way to unwind. Overall, I had a fantastic experience and would definitely stay here again. Highly recommended!

The check-in process for this apartment was more complicated than for a standard hotel room (this was the first time we booked an apartment through Expedia as opposed to a regular hotel room). The person at the lobby 'front desk' was not helpful at all and was obviously there to assist actual apartment residents, rather than temporary guests such as us. Also, our car got 'booted' while parked just outside the lobby entrance and we were working through the check-in process (there were *no* signs/markings indicating parking restrictions). Once we'd completed check-in and got to the apartment, we were pleased overall - it was clean, the space was ample and the furnishings were suitable to our needs. The property photos posted on Expedia did not exactly match the actual look of the apartment, I suppose the posted photos are representative of a generic apartment at the property and individual apartments vary somewhat. For instance,the posted photos show both a washer and dryer, but our unit only had a washer, *no* dryer, and we had to use the supplied line/hangers on the balcony to dry our clothes. Lastly, going back and reading almost all reviews on Expedia left me with two thoughts: 1 - We did *not* experience a 'bait and switch' situation as described in many of the negative reviews. I guess just be aware that this situation is a possibility. 2 - Many 10 out of 10 reviews on Expedia look 'suspect'. They only contain a short blurb of glowing remarks and a one-night stay.

Very nice rooms and clean. Staff was responsive. Only thing that was misleading was that clients with stays that are less than 5 days don’t get access to the gym or the outdoor pools. This was not mentioned in the property listing.