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"Receptionist arranged our hot air balloon tour hassle free."

"Gracias"

"Felt unsafe, too noisy"

"The place was at a perfect location. Staff was very friendly and helpful. Our water shut off for whatever reason and they immediately gave us another room without any issues. If your doing the Paramides highly recommend staying here."

"The front desk didn’t offer any one to help me take my luggage to the room. Very disappointed when you are traveling with an elderly person."

"We stayed in the family suite, only room with air conditioning. The room was super clean, i was very impressed how clean it was. I normally get grossed out easily and I'm very picky so i had to go in with an open mind and it was only for 1 night, so i was mentally prepared. The room was nice, nothing fancy. Mattress is firm and sits on a concrete platform. To my surprise i slept great! And the room was spotless!! Very very clean, no bugs, no weird smell, the bath room was is great shape, literally didn't find anything broken. The bathroom tiles were so clean no grim or dirty grout. I was so surprised how clean the room was. I would definitely stay there again! "

"Ame este lugar es magico!!"

"Exelente servicio "

"This hotel is Beautiful, its right on the road to the Teotihuacan Pyramids! We took a taxi from the airport and walked our entire 3 day stay from the hotelto the complex. We're both seniors and the walk is very doable. The front desk young lady was a Gem ! She was so very helpful and friendly. The food in the restaurant was delicious and the employees were fabulous! We highly recommend this hotel "