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"Staff super helpful, clean room"

"Super "

"Clean room. Easy check in. Pleasant staff. "

"It’s sold as it is in Madrid snd close to the airport BUT IT IS NOT IN MADRID AND IT IS NOT CLOSE TO THE AIRPORT. It is in ALCALA DE HENARES which is a very nice town anyway. "

"The hotel provides a fridge and kettle. The hotel is just yards away from several bus routes that will take you to the Renfe train station, sightseeing and shopping. It is about 500 meters to the Palacio del Infantado and a bit further the Cathedral, parks and historic area. The museum of Guadajara is not to be missed. AC hotel is a good base for visiting Siguenza and Alcala de Henares via train. "

"It was good for the price! Expect minor flaws which probably vary from room to room. Pros: Most importantly, it was very clean. WiFi was reliable. The restaurant was good. Most of the staff were nice. There was a pretty park and old palace right next to the hotel and plenty of shops, restaurants, and cafes within walking distance. There was also a cool history museum within just a few minutes walk. Cons: Toilet flushed a little too hard and splattered, but it wasn’t that bad. I asked for a wake up call and never received one but no big deal, my phone alarm was enough. Aside from those things I was happy there overall and recommend it as a good budget option. I would stay there again. The five stars I gave take the price into consideration as well. "

"Great place for a short couples relaxation just 1 hour away from Madrid."

"This was our second stay at The Big House as we enjoyed our first stay so much. It was just right for a family holiday where your main concern is to relax, swim, enjoy the sun and spend time with family. The house has everything needed for a perfect holiday. The house has been improved since our first stay with the addition of air conditioning, which made all the difference to getting a good night's sleep Highly recommended. "