Garden

Reviews of Phoenix Motel

4 out of 5
Phoenix Motel
215 King Street, Temuka

Reviews

9.0

Wonderful

Rating 10 - Excellent. 57 out of 96 reviews" "
Rating 8 - Good. 28 out of 96 reviews" "
Rating 6 - Okay. 11 out of 96 reviews" "
Rating 4 - Poor. 0 out of 96 reviews" "
Rating 2 - Terrible. 0 out of 96 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Fuming

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Peter

Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Steven Harold

Liked: Cleanliness, amenities, property conditions & facilities
The property was well maintained and the proprietor was very obliging would stay again
Stayed 3 nights in Dec 2023

8/10 Good

Allan

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Kathy

Stayed 1 night in Nov 2023

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities
Great stopover between Dunedin and Christchurch.
Stayed 1 night in Sep 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent clean place with a great bed
Stayed 1 night in May 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, room comfort
Conveniently positioned but a bit noisy next to SH1
Stayed 1 night in Mar 2023

10/10 Excellent

Garth

Stayed 1 night in Mar 2023

6/10 Okay

Stewart

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Didnt like the stairs or the noise all night of the trucks.
Stayed 1 night in Feb 2023

10/10 Excellent

John, Tauranga

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful owner and staff. Located just off the main highway.
Stayed 3 nights in Feb 2023

6/10 Okay

Anthony

Liked: Cleanliness
Disliked: Property conditions & facilities
Great restaurant nearby. Clean room but very tired. Sheets great Cotten, sadly no milk!
Stayed 1 night in Jan 2023
Response from Richard on 27 Jan 2023
I am glad you enjoyed the restaurant Austin 92.I am sorry there was no milk in the fridge, there normally is, but I forgot to move it from the old fridge when I replaced it with a brand new fridge that day.

6/10 Okay

C

Stayed 1 night in Nov 2022

8/10 Good

Murray

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
a lot of road noise
Stayed 1 night in Nov 2022

8/10 Good

Samuel

Liked: Cleanliness, room comfort
Comfortable
Stayed 2 nights in Jun 2022

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Well looked after by friendly host, heater was on and curtains closed to make a cosy return at the end of a day at work will definitely be back
Stayed 4 nights in Sep 2021
Response from Richardf on 21 Sept 2021
Thank you for your great review. We do have a a number of guests who are in the area to work and we try to ensure that they can just relax when they arrive back.

6/10 Okay

Verified traveller

Disliked: Cleanliness
Disappointing
Dirty bedspread and toilet when we arrived. The owner sorted it all out immediately when we complained though. Fair bit of traffic noise, especially early morning from trucks accelerating out of the corner on the main road. Large unit with a spa bath and lots of space.
Stayed 1 night in Aug 2021
Response from Richard on 15 Aug 2021
Thank you for your feed back. I am sorry that you did not find cleanliness of the room up to our normal high standard. Unfortunatley we missed the stain left by the previous guest eating on the bed whilst watching TV, as stains caused by this practise are becoming more common as I told you we are going to triple sheeting, which we are doing now. As for the toilet I am not sure what had happened there because it was cleaned but we do not lock our rooms after cleaning as we are in a safe area. As for the traffic noise, all the rooms are double glazed.

10/10 Excellent

D C

Liked: Cleanliness, room comfort
Stop over
Great stopover, breaking up a long journey. Would definitely stay again. Recommend to others.
Stayed 1 night in Jun 2021

10/10 Excellent

Craig

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2021
Response from Richard on 26 Mar 2021
Thank you Craig for your review. Hope to see you again.

10/10 Excellent

Norman

Liked: Cleanliness, room comfort
One more happy stay on our tour of the S Island
Our one night stay was extremely comfortable. Having ourselves been in the motel business for a number of years,( now retired) we must say that this motel was spotless and the fittings etc top quality. Certainly a place to stay on visiting Temuka. Norman and Carole, a happy couple
Stayed 1 night in Mar 2021
Response from Richard on 16 Mar 2021
Thank you very much for your great feed back Norman and Carole, it was a pleasure having you stay. We hope to see you again next time you are up this way.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great motel, very clean & tidy. Suite we booked was a fabulous size, would stay again
Stayed 1 night in Dec 2020
Response from Richard on 1 Jan 2021
Thank you very much for giving The Phoenix Motels a great review. We hope to see you again next time you are in the area.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Rick, Laurieton

Travelled with partner
Liked: Cleanliness, amenities
It was quite and very friendly manager who gave us good information on the surrounding area.
Stayed 2 nights in Feb 2020
Response from Richard on 19 Mar 2020
Thank you Rick for taking the time to give The Phoenix Motels a great review. We are glad we were able to give you the information you needed on the surrounding area. I hope you enjoyed the rest of your trip.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was extremely helpful and friendly. Property very clean and tidy. Not far from supermarket and the town centre
Stayed 2 nights in Feb 2020
Response from Richard on 9 Mar 2020
Your very much for your positive feed back is greatly appreciated by us all at the Phoenix Motels. Hope you enjoyed your stay with us.

8/10 Good

John

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spasious unit, good corner bath, good parking, handy to everything
Stayed 2 nights in Feb 2020
Response from Richard on 19 Feb 2020
Thank you for your positive feed back about the Phoenix Motels. I am glad you enjoyed the spa bath and the space that our rooms have.

10/10 Excellent

Alistair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay in Temuka
Very clean and comfy stay.Loved having the spa bath.
Stayed 3 nights in Jan 2020
Response from Richard on 5 Feb 2020
Thank you for your great review of The Phoenix Motels, Alistair. The staff and greatly appreciate your comments on the cleanliness and comfort of your room as they take great pride in their work. I am glad you enjoyed the spa bath.

8/10 Good

Renren, Timaru

Travelled with group
Liked: Amenities
Jet tub is good but u cant take a shower after using the tub because theres no hot water. Otherwise all is good
Stayed 1 night in Nov 2019
Response from Richard on 25 Nov 2019
Thank you for taking the time to review The Phoenix Motels. Sorry about there being no hot water for a shower after you used the spa, unfortunately this was the way it was when I took over and whilst it is on the list of things that I would like to alter it is not an easy fix. I am glad that everything else was to your liking and hope to see you again.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean nice space. Road noise with trucks is a problem. The spa baths jets were so strong they sprayed water outside of the bath in vast quantities and therefore I couldn't use it. Extremely clean and well presented and very helpful owner.
Stayed 1 night in Oct 2019
Response from Richard on 30 Oct 2019
Thank you for your review. I am really sorry that the spa bath jets sprayed the water out onto the floor, I wish you had called me at the time so I could have seen what the problem was and possibly fixed it. My staff and I thank you for your comment on the cleanliness.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large room comfortable bed, plenty of hot water, but could have done with more cupboard space.
Stayed 3 nights in Oct 2019
Response from Richard on 30 Oct 2019
Thank you for your positive review. I am sorry about the shortage of cupboard space, it is on the list of things that need to be done to upgrade the rooms. I hope we will see you again.

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Fabulous place to stay - very clean and so comfortable. - Would go back there
Stayed 1 night in Oct 2019
Response from Richard on 14 Oct 2019
Thank you very much for your positive feed back. The staff and I are pleased that you found the cleaning good. We look forward to you visiting again

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely place to stay in Temuka
Some very nice touches including NZ bath salt bags for the spa bath😀 very friendly staff who serviced our unit daily.
Stayed 4 nights in Sep 2019
Response from Richard on 7 Oct 2019
Thank you very much for taking the time to review The Phoenix Motels. The staff member that serviced your unit was very happy to receive your comment. We hope you will visit us again in the future.

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from Richard on 2 June 2019
Thank you very much for the great score you have given us

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good non slip flooring in bathroom area Friendly check in Nothing negative to say.
Stayed 1 night in Apr 2019
Response from Richard on 3 May 2019
Thank you very much for your very positive feed back it is greatly appreciated by me and my staff as our aim is to make all our guest fell welcome, comfortable and safe. We hope we will see you again.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glad we stayed here. Well worth it
This place is outstanding! Very clean, good amenities including the best Sky channels. The host was very pleasant and informative. It's probably not the cheapest in town, but it's well worth the extra $'s for a few nights. Very close to a supermarket and only a few minutes walk to the local restaurants.
Stayed 2 nights in Mar 2019
Response from Richard on 20 Mar 2019
Thank you very much for your great review it is greatly appreciated by myself and the staff. I hope you enjoyed the rest of your trip.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly owner, amenities are tidy and well organized
Stayed 1 night in Feb 2019
Response from Richard on 27 Feb 2019
Thank you for your great review it is greatly appreciated by myself and my staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great motel which was very clean and a credit to the owner!
Stayed 1 night in Feb 2019
Response from Richard on 19 Feb 2019
Thank you very much for taking the time to review the Phoenix Motels. I have passed onto my staff you complement on the cleanliness of the Motel. Thank you

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed there as a central location and easily traveled to other locations and sites. Good place to stay if you want to stay out of the real touristy spots
Stayed 2 nights in Feb 2019
Response from Richard on 19 Feb 2019
Thank you very much for your review Ron. I am glad you were able to visit all the places you wanted to. As you mentioned we are with in driving distance of a lot of great places to visit..

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again was really clean and the host was really great
Stayed 1 night in Jan 2019
Response from Richard on 7 Feb 2019
Thank you for your great review of the Phoenix Motels. we are glad that you appreciated the cleanliness and we look forward to hosting you again in the future

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely Brilliant property, highly recommended
Stayed 1 night in Jan 2019
Response from Richard on 30 Jan 2019
Thank you very much for your very positive review. I hope you will visit us again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious unit. Great facilities, good location.
Stayed 1 night in Jan 2019
Response from Richard on 23 Jan 2019
Thank you very much for your review of the Phoenix Motels. We are glad that you appreciated the size of our rooms and that you had a great stay.

10/10 Excellent

Yuen Feung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Richard on 8 Jan 2019
Your very positive feed back is greatly appreciated by all of the staff at the Phoenix Motels. Hope the rest of your trip was great.

8/10 Good

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Richard on 8 Jan 2019
Thank you for the positive feed back. I hope you had a great trip to New Zealand.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing little hotel with a full kitchen and all the amenities!!! We extended our stay because we felt so comfortable here.
Stayed 1 night in Dec 2018
Response from Richard on 2 Jan 2019
Thank you for taking the time to review the Phoenix Motels and the great feed back. I hope you will come and stay again one day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018
Response from Richard on 27 Dec 2018
Thank you very much for taking the time to review The Phoenix Motels. I am glad you stay enjoyed your stay. I hope you will be back again.

8/10 Good

Chi Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Richard on 27 Dec 2018
Thank you for your review of The Phoenix Motels. I hope you had a great trip to the South Island of New Zealand.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like shower over spa bath. Being on SH1 there was some traffic noise
Stayed 4 nights in Dec 2018
Response from Richard on 17 Dec 2018
Thank you for taking the time to review the Phoenix Motels. I appreciate that some people do not like a shower over the Spa bath. If you do not require the spa bath we do have units with just showers. Thank you again for your feed back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Easy to find and plenty of parking. The room was very clean and well set up Thank you
Stayed 1 night in Sep 2018
Response from Richard on 20 Sept 2018
Thank you very much for your feedback. The housekeepers are pleased that their hard work is appreciated. We look forward to you staying again when you are in the area

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel we have stayed in clean warm and very frendly staff. ......?
Stayed 2 nights in Mar 2018