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Reviews of Hampton Inn & Suites Temecula

2.5 out of 5
Hampton Inn & Suites Temecula
28190 Jefferson Ave, Temecula, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 668 out of 1002 reviews" "
Rating 8 - Good. 228 out of 1002 reviews" "
Rating 6 - Okay. 64 out of 1002 reviews" "
Rating 4 - Poor. 14 out of 1002 reviews" "
Rating 2 - Terrible. 28 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Pamela

Travelled with group
Liked: Cleanliness, staff & service
Well the first thing I did not like is that I was not notified that the jacuzzi was not working and aso the room toilets made lots of noise when being flushed.
Stayed 1 night in Apr 2024

10/10 Excellent

Edna

Travelled with family
Friendly staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely friendly staff!! Very welcoming!
Stayed 1 night in Apr 2024

6/10 Okay

Arlene

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location. Free breakfast. Close to Old Town Temecula. Friendly staff. Unfortunately, the beds were horribly uncomfortable. Couldn’t wait to get home to my own bed. I won’t stay there again due to the beds.
Stayed 2 nights in Apr 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff friendly and efficient. Breakfast options are fantastic. Room was clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Elva, San Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Katherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very close to downtown Old Town Temecula and that was very convenient. Breakfast each morning was nice and hot, I love a hotel waffel. However, the pool and hot tub heaters were broken and our group had factored that into our stay for my birthday. Not being able to use them was only a slight damper. The room was spacious and relatively clean. We realized that there was an eyelash stuck to the sink and none of the girls wear them in our group.
Stayed 2 nights in Apr 2024

6/10 Okay

Melissa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Parking was full so we had to park in an area that wasn’t a lot. The toilet handle was installed weird so the handle’s chain kept coming off and my boyfriend kept having to fix it so it could flush.
Stayed 1 night in Apr 2024

10/10 Excellent

Julianna

Travelled with partner
Liked: Amenities
Very pleasant stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Lorena

Business traveller
Liked: Amenities
Great newly renovated room!
Stayed 1 night in Apr 2024

8/10 Good

Cesar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Cinzia

Business traveller
Staff at front desk extremely unapproachable
Stayed 2 nights in Apr 2024

10/10 Excellent

Delores

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Road & Entrance doesn’t have good lighting to front.
Stayed 1 night in Apr 2024

8/10 Good

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like the fact our room didn’t have a do not disturb sign so thank God we had the lock above the door on our the room cleaning people would have walk in on us 😑 they did open the door and my husband shouted out hello and the close the door and left.. other than that we enjoyed our time thanks
Stayed 1 night in Apr 2024

10/10 Excellent

Merrill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My “go to” hotel for the Temecula area.
Stayed 4 nights in Apr 2024

10/10 Excellent

Polyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Bill

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice clean rooms. Only bad thing was the spa was down and was looking forward to go in the evening . Everything else was fine . Staff was friendly .
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Jan 2024

10/10 Excellent

Oscar, SHERWOOD PARK

Stayed 1 night in Mar 2024

2/10 Terrible

Marc

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
There was no soap or shampoo in the bathroom, and the shower was lukewarm all three times. I complained to the front desk and was offered no apology. Instead, all I was told was that, “When it gets busy we often run out of hot water”. Unacceptable.
Stayed 2 nights in Mar 2024

8/10 Good

Jong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the cleanness but the heater/AC unit is attached to the window and I had to sleep with the fan noise tuning on and off.
Stayed 1 night in Mar 2024

8/10 Good

Anthony

Stayed 2 nights in Mar 2024

6/10 Okay

Freeman

Liked: Cleanliness, staff & service
The staff seemed warm and accommodating. The second night was ruined, however, when about 1:30 am, the room next to ours had some guests who decided to party for the next couple of hours. I could have called the desk, but this involved at least 6 guests in that room who were younger and looked to be ready for a fight. Luckily my wife had some earplugs. Were it not for that incident, it would have been a pleasant stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mee Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I was unhappy with was that no bottled water was provided and the ice bucket was wet and had no plastic bag inserts. I don’t like to drink tap water in a hotel and I didn’t find any cups for water but did find coffee cups the next morning.
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Woman at the front desk was tremendously helpful and kind to me and my wife who was feeling a bit ill. She helped us to check in early and was very generous with everything. I highly recommend this place and know that people judge a place primarily by the persons with which they interact. Hampton Inn gets perfect marks from these happy travelers.
Stayed 1 night in Mar 2024

10/10 Excellent

Sanford

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and accommodating. The room was spacious, clean and comfortable.
Stayed 2 nights in Mar 2024

6/10 Okay

Carol, Haskins

Travelled with group
Disliked: Property conditions & facilities
A few things were unsettling about this hotel: we had to frequently call the front desk for items that should have been in the room: soap, towels. The pool was dirty and the hot tub unusable. One of our keys didn’t work after the first day. The smoke detector had been left exposed on the wall, with wires hanging out. When service came in, they only emptied the bathroom trash and never touched the other parts of the room. We expected more from the Hampton name.
Stayed 3 nights in Mar 2024

8/10 Good

Greg

No coffee in room
Stayed 2 nights in Mar 2024

8/10 Good

Daniel, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

Phyllis

Stayed 1 night in Mar 2024

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to restaurants.

10/10 Excellent

Nacole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s very clean, staff is friendly, breakfast was great, beds are comfortable!
Stayed 1 night in Mar 2024

8/10 Good

Anthony

Only thing did not like is when pulled cushions off the couch bed there were crumbs from people eating it it was never cleaned
Stayed 2 nights in Feb 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, friendly staff, clean and comfortable room.
Stayed 1 night in Feb 2024

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish that the two vacate fenced lands would be developed; a dog park; many guest were out walking their dogs. The tub in our room needs to be updated; ageing is evident.
Stayed 2 nights in Feb 2024

8/10 Good

Terisa

Liked: Cleanliness, staff & service
The hotel was nice, but was unable to accommodate holding our luggage when we arrived early. Also, the hot tub was out of service.
Stayed 1 night in Feb 2024

10/10 Excellent

Denise, San Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Steven L.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms
Stayed 2 nights in Feb 2024

6/10 Okay

Amanda

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
They were remodeling and the hotel was dirty & noisy from construction work. Also had to wait to check-in after promised check-in time because room was not ready.
Stayed 2 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great free breakfast with waffles, eggs, sausage, muffins, toast, cereal, juice, coffee,.yougurt, etc... Room was clean and spacious.
Stayed 1 night in Feb 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in clerk was really helpful.
Stayed 1 night in Feb 2024

2/10 Terrible

Margarita, Carson

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I have a rash all over my body in different areas.. i truly hope its not bed bugs. Used a blanket that looked clean in the Closet inside a plastic bag. Rm 339.. so upset I paid extra for what what seemed an updadated room with Red comfy chairs and i did not get that. I got an outdated room.
Stayed 1 night in Feb 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Bryon, Rialto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Glinette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent.The breakfast super good.Also,they have Coffee, Tea and Hot Chocolate available all the time.Recommended.
Stayed 2 nights in Jan 2024