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"Limpio"

"We planned on staying here but the shower did not function and was told it would be over 2 hrs to repair it. They would not accommodate us into another room so we could shower. We had a funeral to attend that day and we expressed it them how important it was and they were rude. We ask for a refund of the charge and they kept coming us with all these excuses not refund us. Would not recommend at all."

"This is the best located hotel in town. Right in the middle of the action but not noisy. The sraff was wonderful and very helpful. The rooms have a great working AC and even though it’s a Best Western, it does maintain the local charm. It’s also super close to the Estrella de Oro pick up/drop off. But you can only walk there from the hotel because it’s a steep ladder! Best place to stay in town."

"Very good , central location and excellent food choices and great service and good customer service from all of the team members…"

"Excellent in all aspects, perfect location. For sure want to come back in our next trip to Taxco."

"Nice charming place."

"Gracias de nuevamente. Es nuestra tercera vez en el hotel y nos encanta!"

"Pros: The property is beautiful, with a great rooftop deck (which could be better utilized with more furniture) and discounted parking nearby. Lots of steps. Very nice, helpful staff. Cons: Only 2 outlets per room. Very noisy. No AC and very hot in April. Shower pressure is very weak, and it takes a long time to get hot water. WiFi service is terrible: slow and unreliable (much better at the hotel across the street and all the nearby restaurants). Could use some refreshing/remodeling."

"Excellent staff"