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Reviews of Ramada Limited Tell City

2.5 out of 5
Ramada Limited Tell City
235 Orchard Hill Dr, Tell City, IN

Reviews

7.4

Good

Rating 10 - Excellent. 110 out of 437 reviews" "
Rating 8 - Good. 161 out of 437 reviews" "
Rating 6 - Okay. 86 out of 437 reviews" "
Rating 4 - Poor. 46 out of 437 reviews" "
Rating 2 - Terrible. 34 out of 437 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Cynthia

Travelled with partner
Disliked: Amenities, property conditions & facilities
Our TV didn't work. It was all fuzzy. The sink was leaking onto the floor. Had to put our ice bucket under it. The room hadn't been used for months they told us and when I turned on the faucet dirt kept coming out of it. BUT the worse thing was we had no internet. But the staff had internet. So I'm guessing they jut don't have the guest internet hooked up. They said they called Comcast days ago. It was a huge inconvenience not having any internet!! That is something I am paying for in my cost for the room. I find that very frustrating.
Stayed 1 night in Apr 2024
Response from JoAnn GM on 11 Apr 2024
Hi! Thank you so much for leaving us your feedback! We are experiencing some technical issues with our Wi-Fi; however I am working diligently to get a new provider that will service our guest flawlessly ! I am glad you enjoyed our comfortable clean rooms and the convivence of having nearby eateries and shopping!

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A friend and I traveled from the East Coast to view the April 2024 solar eclipse, and we stayed here two nights. I honestly don't understand the negative reviews, because our experience was outstanding. The property was neat, clean, and quiet (for the most part). Our room was very clean and comfortable, and the staff were very polite. We had plenty of water pressure, hot water, and clean towels. The "breakfast" is really just self-serve snacks, but tasty and adequate. The only problem we had was a small dog that yapped continuously for over an hour on the night we arrived. When we called the front desk to complain we were told that they couldn't do anything about it. (?!) Fortunately, the dog's owners finally returned to their room and quiet returned to the hotel. No more problems the rest of our stay. I would recommend this hotel and would stay here again if returning to the area.
Stayed 2 nights in Apr 2024
Response from JoAnn GM on 11 Apr 2024
Timothy, what a breath of fresh air your feedback has been to my staff and myself. Thank you for your kind, honest words and I appreciate giving us the opportunity to host you on your travels to see the 2024 eclipse!

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine, but the only thing wrong was the Wi-Fi wouldn't work.
Stayed 1 night in Apr 2024
Response from JoAnn GM on 8 Apr 2024
Hey TIM ! Thank you so much for your review! It was our pleasure to host you and hope to see you soon !

8/10 Good

Christopher

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Amenities
Decent place to stay
Stayed 5 nights in Mar 2024
Response from JoAnn GM on 15 Mar 2024
We appreciate your positive feedback !

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
I travel alot and this was the best hotel by far. Clean Quiet Friendly. Great operation.
Stayed 1 night in Mar 2024
Response from JoAnn GM on 15 Mar 2024
Thanks so much for your amazing review! See you soon!!

8/10 Good

Leah

Stayed 1 night in Jan 2024
Response from JoAnn GM on 10 Jan 2024
Thank you so much for swinging by and letting us host you!

2/10 Terrible

Simon

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The check in person was obviously under the influence of sometimes. She rented the same rooms to several different people. Our room door was opened, with the key, 4 different times during the night. We absolutely had to use the chain on the door. We had a total of seven rooms for the evening and the same thing happened to several others in our group. We won't use this facility again.
Stayed 1 night in Dec 2023
Response from JoAnn GM on 5 Jan 2024
When we receive an accusation of this nature, it is addressed promptly and takin very seriously. After thoroughly watching the video footage of your stay, this is what occurred during your stay. Your family had 7 rooms in house all under the same name. When a guest in one of your rooms came down to get a key, they told the front desk the wrong room number. My front desk verified the name in the room every time, however the guest in your party had no idea what room they were in, therefore, it left the front desk fluttered and almost unable to help. My advice, when you stay in large groups under the same name, have a sign in sheet, therefore the front desk can help the guest when they do not remember their room number.

10/10 Excellent

Sierra

Stayed 1 night in Nov 2023
Response from JoAnn GM on 5 Jan 2024
Thank you so much for your 5 STAR review!!

10/10 Excellent

Desariee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice
Stayed 1 night in Nov 2023
Response from JoAnn GM on 5 Jan 2024
Thank you so much for the 5 STAR review!!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from JoAnn GM on 13 Nov 2023
Hey John! Thank you so much for our 10 STAR review! It was our pleasure to host you on your visit to Tell City Indiana !

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from JoAnn GM on 7 Nov 2023
Andrew, Thank you so much for your feedback!

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Problems with available hot water
Stayed 2 nights in Oct 2023
Response from JoAnn GM on 30 Oct 2023
Hey Richard! We are so excited you chose us to host you during your visit to Tell City IN!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from JoAnn GM on 20 Oct 2023
Thank you so much for your 8 STAR review!

2/10 Terrible

Mary

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I woke up at 4AM being bitten by bedbugs.
Stayed 1 night in Oct 2023
Response from JoAnn GM on 20 Oct 2023
Hey Mary, its 11 AM, if there are " bugs " in your room why haven't you left yet?

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
Stink Bugs, lights flickered not friendly
There was stink bugs inside the hotel everywhere. Lights would go dim when the fridge kicked on. Bathroom lights flickered constantly the remote to the TV wasn't the right remote and it didn't work correctly. Receptionist when I checked in and checked out was just not friendly. Wasn't necessary rude but not friendly and when I complained when I checked out she didn't act like she cared. Don't recommend
Stayed 2 nights in Oct 2023
Response from JoAnn GM on 16 Oct 2023
Hey William! Thank you so much for your feedback! I know those pesky stink bugs are a nuisance. We have done everything we can think of to get them to leave however this time of year, they do find their way into the back stair wells! We do hope you did enjoy our hot waffles and quiet atmosphere :)

8/10 Good

Jennifer

Stayed 1 night in Oct 2023
Response from JoAnn GM on 6 Nov 2023
Thank you so your 4 STAR review !

10/10 Excellent

Jami

Stayed 1 night in Sep 2023
Response from JoAnn GM on 30 Oct 2023
Thank you so much for your 5 Star review! !

4/10 Poor

Laura

Stayed 3 nights in Sep 2023
Response from JoAnn GM on 20 Oct 2023
Hey Laura! Thank you so much for your feedback!

8/10 Good

Kelly

Liked: Cleanliness, staff & service
This hotel needs an update bad. A few things: the sink had no plug. The back entrance to the hotel had a broken keypad so anyone could enter. The breakfast was pretty bad. Like why even have it? Of course there are very few options in Tell City for hotels that take dogs. That is why we stayed. One good thing. The room was large and roomy.
Stayed 1 night in Sep 2023
Response from JoAnn GM on 19 Sept 2023
Kelly, Thank you so much for your feedback! Guest satisfaction is our top priority! WE love to hear from our guest! Thank you for choosing RAMADA Worldwide!

6/10 Okay

Lyndsay

Stayed 1 night in Aug 2023
Response from JoAnn GM on 28 Aug 2023
Thank you so much for your feedback !

10/10 Excellent

stella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and the staff were very friendly.
Stayed 1 night in Aug 2023
Response from JoAnn GM on 21 Aug 2023
Thank you so much for your 5 STAR review! I will pass along your kind words to my staff!

2/10 Terrible

Jimmy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty Carpets
Stayed 1 night in Aug 2023
Response from JoAnn GM on 5 Aug 2023
Thank you so much for your feedback! !

6/10 Okay

Cynthia

Stayed 2 nights in Jul 2023
Response from JoAnn GM on 5 Aug 2023
Thak you so much for taking your time and leaving us your feedback.!

10/10 Excellent

Kimrah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was mostly quiet even tho it was pretty full access to surrounding places for food and accessories really nice. What wasn't good is lost cable but it was due to the storm that came threw and breakfast could been little bit better was out of stuff but nevertheless I will return
Stayed 1 night in Jul 2023
Response from JoAnn GM on 31 July 2023
Kimrah, thank you so much for leaving us your feedback!

10/10 Excellent

Linda

Stayed 1 night in Jul 2023
Response from JoAnn GM on 21 Aug 2023
Thank you, Linda, for your 5 STAR review!

2/10 Terrible

Kayla

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from JoAnn GM on 3 Sept 2023
Thank you so much for your feedback!

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a smoke free establishment
The room we reserved was supposed to be non smoking.(the entire hotel is supposed to be non smoking) , once we opened the room door we were hit by a wall of smoke smell. They had no other rooms to put us in. After a long fat, 10pm at night we had nowhere to go and all nearby hotels were full. Housekeeping either hadn’t serviced the room or knew about the smoking and didn’t report it or the hotel management thought we would just live with it since we had no other options.
Stayed 1 night in Jul 2023
Response from JoAnn GM on 24 July 2023
Thank for leaving us your feedback. We glad to hear you enjoyed our hot breakfast and comfy beds.! Thank you for choosing RAMADA TELL CITY !

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front counter person in the morning was highly amazing he handle everything I needed and made me feel extremely welcomed
Stayed 1 night in Jul 2023
Response from JoAnn GM on 24 July 2023
We absolutely appreciate your kind words! Thank you so much for choosing your hometown RAMADA !

6/10 Okay

Ashley

Travelled with family
Stayed 2 nights in Jul 2023
Response from JoAnn GM on 24 July 2023
Thank you so much for our feedback! !

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again. So unclean!!!!
We booked our stay because it said it was 15 miles from Holiday World, but it was really 30 miles. The pics showed a few exercise equipment coule be used while staying, but there was literally only 2 treadmills & an exercise bike -like machine. The pool isnt as big as the picture shows it, and gets very crowded with just a few people in it. I could overlook all this IF the room wasnt so nasty. The bedsheets had, what looked like taco sauce stains, on it. They didnt even bother changing the sheets....how do I know this? Becuase my 5 yr old daughter had her Encanto toysin the floor and one was missing. I got on my hands and knees to help her look under the table and beds for her toys, and wouldn't you know it? There was a taco bell wrapper just under the sheets, open MILD taco sauce packets, an elf vape pen and A PILL. Cut open and white powder spilled out. I can't tell you how disgusted and pissed i was, when I seen all this. Never again will I go there, and I hope my story steers those away from there as well.
Stayed 2 nights in Jul 2023
Response from JoAnn GM on 24 July 2023
Karen, thank you so much for your feedback! We are glad you and your family did get to enjoy the hot breakfast and parfaits! Thank you for choosing RAMADA Tell city, it was our pleasure to host you and we look forward to your future visits!

6/10 Okay

Dorothy

Travelled with group
Disliked: Staff & service
First of all for the price around the Louisville area, it was a deal. It was clean enough, but there were some small issues that the owner needs to address. All the mirrors were dirty, there were things like the toilet paper roll and some other miscellaneous items that really should be replaced. The main thing was there was no elevator. We are both seniors and had to haul out luggage up the stairs. A young man at the desk shrugged when we originally asked where the elevator was. On my second trip where I had items light weight, he asked. Also, in the AM we ran out of toilet paper and could not find one. The woman at the desk was angry that we asked if they could bring some upstairs. She actually was nasty when my friend said we were both in our pajamas. She probably didn't want to climb the stairs either. Other staff were friendly.
Stayed 1 night in Jul 2023
Response from JoAnn GM on 19 July 2023
Dorothy, thank you for leaving us your feedback. I absolutely understand how not an elevator having is inconvenient at times. On your next visit, please email or call me and I will personally make sure all your bags are put in your room! Thank you so much for staying with us and I look forward to your future visits!

8/10 Good

Nicholas

Stayed 1 night in Jul 2023
Response from JoAnn GM on 19 July 2023
Thank you so much for leaving us your feedback!

8/10 Good

Thomas, Terre Haute

Liked: Cleanliness, staff & service, property conditions & facilities
This place is pretty decent. One of the best choices if you’re staying in Tell city.
Stayed 1 night in Jul 2023
Response from JoAnn GM on 18 July 2023
Thomas, Thank you so much for your feedback.! It was our pleasure to host you and we can't wait to see you again on your next adventure to TELL CITY IN!

4/10 Poor

Jacob

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was filthy, found mold all over the T.V. carpet throughout the hotel was absolutely disgusting, breakfast was a joke.
Stayed 1 night in Jul 2023
Response from JoAnn GM on 18 July 2023
Thank you so much for leaving us your feedback! Our feedback from our loyal guest is what keeps us on our toes and helps us make The RAMADA TELL CITY better and better ! Thank you so much !

8/10 Good

Kadejia

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from JoAnn GM on 17 July 2023
Thank you so much for leaving us your feedback!

4/10 Poor

Nikki

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The property was less than clean. The bottoms of our feet were black after walking across the floor. Our bathtub was nasty. One of our washcloths had the whole middle ripped out. There was a terrible musty smell throughout the whole hotel
Stayed 1 night in Jul 2023
Response from JoAnn GM on 17 July 2023
Thank you so much for your feedback! We rely on our amazing guest to give us the feedback we need to better our property! I will pass along your feedback and thank you so much for visiting RAMADA TELL CITY!

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from JoAnn GM on 6 July 2023
Thank you so much for your 8 STAR review! We are so excited you chose RAMADA TELL CITY!

10/10 Excellent

Luis

Stayed 1 night in Jul 2023
Response from JoAnn GM on 24 July 2023
Thank you so much for your 5 STAR review.!

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
Okay
Hotel looks to be recently renovated. One of our beds had a spot that felt like springs had broken so there was a dip in the bed. The shower was odd. Turning it to hot left the water cold, but cold made it hot? Luckily we were only staying one night, I couldn’t imagine staying longer.
Stayed 1 night in Jun 2023
Response from JoAnn GM on 29 June 2023
Good morning! Thank you so much for leaving us your feedback! We are so excited you enjoyed our newly renovated spaces! It was our pleasure to host you and we hope to see you again soon!

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from JoAnn GM on 26 June 2023
Helen, Thank you so much for your 5 STAR review.! We are excited that you enjoyed our clean rooms and outdoor pool!

8/10 Good

Mark

Liked: Staff & service, room comfort
Hotel staff was good. No hot water fir one day but they got it fixed.
Stayed 2 nights in Jun 2023
Response from JoAnn GM on 23 June 2023
Mark, thank you so much your kind words! It was our pleasure to host you and we hope to see you again on your future visits to Tell City IN !

10/10 Excellent

Wesley

Business traveller
Liked: Cleanliness, property conditions & facilities
Staff has been friendly and accommodating for all of my stays here recently. Only complaint I have is that sometimes the hot water does not work. Rooms have been clean and comfortable.
Stayed 1 night in Jun 2023
Response from JoAnn GM on 23 June 2023
Wesley, thank you so much for your 5 STAR review.! We had a bit of issues with our boiler, but I would like to thank you for your patience, everything is back up and running :)

10/10 Excellent

Wesley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from JoAnn GM on 23 June 2023
Thank you so much for your 5 STAR review! It was our pleasure to host you and we hope to see you soon!

10/10 Excellent

Wesley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay
Stayed 1 night in Jun 2023
Response from JoAnn GM on 21 June 2023
Thank you !

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Place was clean, room was nice and cool. Only downside was the water was not very hot and the shower head was spitting water on the floor. Breakfast was good, and hot.
Response from JoAnn GM on 21 June 2023
Thank you so much for your feedback! We are so excited to hear you enjoyed our nice clean rooms and hot breakfast!

6/10 Okay

Sidney

Stayed 1 night in Jun 2023
Response from JoAnn GM on 26 June 2023
Sidney, Thank you so much for feedback !

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff.
Stayed 2 nights in May 2023
Response from JoAnn GM on 1 June 2023
Thank you so much for your feedback.! We are so glad to hear you enjoyed our helpful staff and clean rooms!

8/10 Good

Kimberly

Stayed 1 night in May 2023
Response from JoAnn GM on 21 June 2023
Thank you so much for your feedback!

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from JoAnn GM on 30 May 2023
Ms. Terri, Thank you so much for your 10 STAR review! It was our pleasure to host you and we hope to see you again in the near future!

2/10 Terrible

Lina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from JoAnn GM on 24 May 2023
Thank you for leaving us your feedback!