Search Tela Villa Accommodation

"Great resort for families. Kind staff and good service. Historic location. Needs improvement in certain areas: beach needs to be cleaned up in front of the resort - lots of garbage around left by public and the resort isn’t cleaning properly; kids pool, which our kids loved playing in because of the slides, could use a lot more trees around. Way too much cement and large empty unused areas of cement make the area around the pool several degrees hotter and could easily be improved by planting a few more trees; games room need upgrading - old, broken ping pong and foosball tables; restaurant service was inconsistent - sometimes great, other times was not; coffee should be provided in the room every morning and not just the first morning (especially in a country that produces so much coffee). Overall we had a very good visit, largely because the kids had a great time, but could have been made much better with just a little bit more effort."

"A very wonderful place"

"More clean no bath towel need more improvement "

"Love it that the hotel is on tge beach, the staff was very nice and friendly. They make sure we was happy. They even let us check out late no charge. I will return and book it again."

"It was great"

"They gave us in another building the reservation, we had to ask for cleaning the room, they never helped us with the water problem, only some rooma had hot water and my room had only cold water. Very disappointing."

"Host was very welcoming and property was very clean and comfortable!! Spacious too!"

" Beautiful place and very clean "

"This was by far our worst rental experience. The house was dirty on arrival — dusty floors, filthy bathrooms — and the caretaker offered to clean it privately for an extra fee. The Wi-Fi didn’t work because the host hadn’t paid the provider, and it was cut off again before checkout with no response from the host.We booked for 11 people but only received 8 towels. The cleaner offered more towels and laundry access only for extra cash, which we reported, but the host never gave us access. The water pressure was awful, toilets clogged often, and the refrigerator was rusted and barely cooling.The property also has major leaks — both floors flooded during rain. The host claimed not to know, which is hard to believe. Communication was terrible: late check-in instructions, ignored calls and messages, and VRBO had to step in.This house is poorly maintained, misrepresented, and unsafe for guests.The only positive: the residential complex itself is beautiful, private, and secure with a lovely beach. We highly recommend the complex — just stay in any other house but this one."