Standard Room, 1 King Bed
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Reviews of Estancia Inn

3.5 out of 5
Estancia Inn
Blvd, Benito Juarez 1450, Colonia Encanto Sur, Tecate, BC

Reviews

8.2

Very good

Rating 10 - Excellent. 120 out of 249 reviews" "
Rating 8 - Good. 70 out of 249 reviews" "
Rating 6 - Okay. 27 out of 249 reviews" "
Rating 4 - Poor. 17 out of 249 reviews" "
Rating 2 - Terrible. 15 out of 249 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lilia

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for family trip.
Stayed 1 night in May 2024

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Marilu

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service.
Stayed 1 night in Apr 2024

6/10 Okay

Nereyda

The room's shower floods & it the room had a weird smell.
Stayed 2 nights in Mar 2024

2/10 Terrible

Yadira

Travelled with family
The noise level was super high and it started at 6 am. I was given a room right next door to a big party that had an event or something, because they started dragging things early morning; making it impossible to sleep.
Stayed 1 night in Mar 2024

8/10 Good

Alma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their Staff are very helpful & friendly, Outstanding Safe, Parking very accesible. The AC/ Heater unit was too Loud. This is the 3rd time they have a Big Group of Youngers being too Loud, Noisy late & early hours, they even set up dinning area on parking spaces limiting the parking for other guests.
Stayed 2 nights in Mar 2024

10/10 Excellent

Magnolia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Nereyda

Liked: Cleanliness
Disliked: Property conditions & facilities
The shower fluded
Stayed 3 nights in Mar 2024

8/10 Good

Josue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Feb 2024

10/10 Excellent

Nereyda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Jan 2024

4/10 Poor

rosio

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Customer service rep was not friendly and when ask a question he was kind of rude
Stayed 1 night in Jan 2024

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

Jorge

Stayed 3 nights in Dec 2023

10/10 Excellent

Rich

Stayed 1 night in Dec 2023

10/10 Excellent

Vanessa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hotel Estancia Inn on 29 Nov 2023
Estimado huésped. Gracias por su comentario y por haber elegido nuestro hotel. Estamos felices de que haya disfrutado de su estancia.

10/10 Excellent

Jacqueline

Stayed 1 night in Nov 2023

10/10 Excellent

Doug

Stayed 1 night in Oct 2023
Response from Hotel Estancia Inn on 7 Nov 2023
Le agradecemos que haya dedicado tiempo para proporcionarnos una valoración de su estancia.

10/10 Excellent

Luis, Upland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Hotel Estancia Inn on 7 Nov 2023
Le agradecemos que haya dedicado tiempo para proporcionarnos una valoración de su estancia.

8/10 Good

Fernando

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hotel Estancia Inn on 7 Nov 2023
Le agradecemos que haya dedicado tiempo para proporcionarnos una valoración de su estancia.

8/10 Good

Oscar

Stayed 1 night in Oct 2023
Response from Hotel Estancia Inn on 7 Nov 2023
Le agradecemos que haya dedicado tiempo para proporcionarnos una valoración de su estancia.

8/10 Good

Sandra

Travelled with group
I didn’t like the shower head in the tub. Not enough hangers. I like the restaurant: food, service
Stayed 1 night in Sep 2023
Response from Hotel Estancia Inn on 9 Oct 2023
Gracias por tomarse el tiempo de compartir sus experiencias con nosotros, todos sus comentarios son importantes para mejorar nuestro servicio, sin duda revisaremos a detalle lo sucedido para evitar futuros conflictos.

10/10 Excellent

Raymond

Stayed 3 nights in Sep 2023
Response from Hotel Estancia Inn on 7 Nov 2023
Le agradecemos que haya dedicado tiempo para proporcionarnos una valoración de su estancia.

4/10 Poor

Long

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
the room was so dirty with a strong smell, missing A/C remote control and price was absolutely high
Stayed 3 nights in Sep 2023
Response from Hotel Estancia Inn on 26 Sept 2023
Thank you for your honest opinion. We are sorry to hear that your experience with our service was not good. We will work to improve to provide the best service possible.

8/10 Good

Angela

Stayed 1 night in Sep 2023
Response from Hotel Estancia Inn on 7 Nov 2023
Le agradecemos que haya dedicado tiempo para proporcionarnos una valoración de su estancia.

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Hotel Estancia Inn on 14 Sept 2023
Estimado huésped. Gracias por su comentario y por haber elegido nuestro hotel.

10/10 Excellent

Guadalupe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The constant check ins for cleaning service, the smiles from the whole staff. Super nice. Will definitely be retuning here
Stayed 2 nights in Aug 2023
Response from Hotel Estancia Inn on 14 Sept 2023
Estimado huésped. Gracias por su comentario y por haber elegido nuestro hotel.

10/10 Excellent

Jose

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the security at the entrance and the suite room was exquisite.
Stayed 1 night in Jul 2023
Response from Hotel Estancia Inn on 14 Sept 2023
Estimado huésped. Gracias por su comentario y por haber elegido nuestro hotel.

2/10 Terrible

Miriam

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Hotel Estancia Inn on 14 Sept 2023
Estamos muy apenados al saber que ha encontrado nuestro servicio por debajo de sus expectativas. Todos sus comentarios son esenciales para mejorar nuestro servicio.

4/10 Poor

Thelma

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
room was dirty! room was very oudated/old and sheets didn’t fit the bed, bathroom was slippery, there was roaches. Terrible experience.
Stayed 1 night in Aug 2023
Response from Hotel Estancia Inn on 14 Sept 2023
Dear Guest ,I am very disappointed to see that you have found our service below your expectations. All your comments are essential to improve our service.

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
It was all good.
Stayed 1 night in Aug 2023
Response from Hotel Estancia Inn on 14 Sept 2023
Estimado huésped. Gracias por su comentario y por haber elegido nuestro hotel.

10/10 Excellent

Socorro

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in Aug 2023
Response from Hotel Estancia Inn on 14 Sept 2023
Estimado huésped. Gracias por su comentario y por haber elegido nuestro hotel.

8/10 Good

Alfonsina

Stayed 1 night in Aug 2023
Response from Hotel Estancia Inn on 14 Sept 2023
Estimado huésped. Gracias por su comentario y por haber elegido nuestro hotel.

4/10 Poor

maria

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
No lo recomiendo
Stayed 1 night in Aug 2023
Response from Hotel Estancia Inn on 14 Sept 2023
Estamos muy apenados al saber que ha encontrado nuestro servicio por debajo de sus expectativas. Todos sus comentarios son esenciales para mejorar nuestro servicio.

10/10 Excellent

Rigo

Stayed 1 night in Jul 2023
Response from Estancia Inn on 22 July 2023
Dear Guest. Thank you for your comment and for choosing our hotel.

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Over all I look very clean and safe to stay
Stayed 2 nights in Jun 2023
Response from Estancia Inn on 22 July 2023
Dear Guest. Thank you for your comment and for choosing our hotel.

10/10 Excellent

Ariana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023
Response from Estancia Inn on 9 June 2023
Estimado Huésped. Gracias por tomarse el tiempo de compartir sus experiencias con nosotros. Todos sus comentarios son esenciales para mejorar nuestro servicio.

8/10 Good

Juana

Liked: Cleanliness, staff & service
Great location! Beautiful on the outside. Room was nice but plain. Bathroom needs to be upgraded. Our bathroom toilet was leaving water.
Stayed 1 night in May 2023
Response from Estancia Inn on 24 May 2023
Estimado huésped. Gracias por su comentario y por haber elegido nuestro hotel. Estamos felices de que haya disfrutado de su estancia.

8/10 Good

Mayra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 1 night in May 2023
Response from Estancia Inn on 24 May 2023
Estimado huésped. Gracias por su comentario y por haber elegido nuestro hotel. Estamos felices de que haya disfrutado de su estancia.

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms. Great hotel that is also super quiet.
Stayed 1 night in Apr 2023
Response from Estancia Inn on 24 May 2023
Estimado huésped. Gracias por su comentario y por haber elegido nuestro hotel. Estamos felices de que haya disfrutado de su estancia.

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have been staying here for the last 15 years. It’s so clean and safe and they just remodeled the whole restaurant and bar and it looks so much modern we love it
Stayed 2 nights in Mar 2023
Response from Hotel Estancia Inn on 28 Mar 2023
Estimado huésped. Gracias por su comentario y por haber elegido nuestro hotel.

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and the staff is friendly.
Stayed 1 night in Mar 2023
Response from Hotel Estancia Inn on 28 Mar 2023
Estimado huésped. Gracias por su comentario y por haber elegido nuestro hotel.

10/10 Excellent

Luis G

Stayed 1 night in Mar 2023
Response from Hotel Estancia Inn on 28 Mar 2023
Estimado huésped. Gracias por su comentario y por haber elegido nuestro hotel.

10/10 Excellent

Graciela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable y todo muy limpio.
Stayed 1 night in Feb 2023
Response from Hotel Estancia Inn on 28 Mar 2023
Estimado huésped. Gracias por su comentario y por haber elegido nuestro hotel.

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Inn friendly staff!
Stayed 1 night in Feb 2023
Response from Estancia Inn on 17 Feb 2023
Estimado Huésped. Gracias por darnos una calificación perfecta y por recomendar nuestro hotel a otros viajeros

10/10 Excellent

Efrain

Stayed 2 nights in Feb 2023
Response from Hotel Estancia Inn on 28 Mar 2023
Estimado huésped. Gracias por su comentario y por haber elegido nuestro hotel.

2/10 Terrible

Jacqueline

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms where dirty and smelled like sewer
Stayed 2 nights in Jan 2023
Response from Estancia Inn on 7 Feb 2023
Dear Guest ,I am very disappointed to see that you have found our service below your expectations. All your comments are essential to improve our service.

8/10 Good

Dana, SANTA MARIA

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo unico fue que tubimos un poco fificuldad para ablrier las puertas cada bes que las queriamos abrir era un poco dificil por el lado de adentro
Stayed 1 night in Jan 2023
Response from Estancia Inn on 7 Feb 2023
Dear Guest ,I am very disappointed to see that you have found our service below your expectations. All your comments are essential to improve our service.

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast. Room is basic but clean.
Stayed 1 night in Dec 2022
Response from Estancia Inn on 7 Feb 2023
Dear Guest. Thank you for your comment and for choosing our hotel. I am happy that you enjoyed your stay and we hope to have you again as a guest at our hotel.