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Falls Chateau

Photo gallery for Falls Chateau

Featured image
Balcony
Flat-screen TV, MP3 docking station
Flat-screen TV, MP3 docking station
1 bedroom, Egyptian cotton sheets, premium bedding

Overview of Falls Chateau

Falls Chateau

4 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Laundry
  • Housekeeping
12 Chateau Crescent, Taupo, 3330

Explore the area

  • Popular LocationSpa Thermal Park2 min drive
  • Popular LocationTaupo Museum and Art Gallery4 min drive
  • Popular LocationTaupo Bungy6 min drive
  • AirportTaupo (TUO)13 min drive

Choose dates to view prices

About this area

Taupo

Located in Taupo, Falls Chateau is in the entertainment district and on the riverwalk. Taupo Marina and Boat Ramp and Wairakei International Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Spa Thermal Park and Lake Taupo. Taupo Bungy and Waipahihi Botanical Gardens are also worth visiting. Discover the area's water adventures with kayaking and waterskiing nearby, or enjoy the great outdoors with hiking/biking trails and ecotours. Guests appreciate the hotel's central location.

What's nearby

  • Spa Thermal Park - 2 min drive
  • Taupo i-SITE Visitor Information Centre - 4 min drive
  • Taupo Marina and Boat Ramp - 4 min drive
  • Taupo Museum and Art Gallery - 4 min drive
  • Taupo Bungy - 6 min drive

Restaurants

  • Lotus Thai restaurant - 3 min drive
  • Victoria's Cafe Kitchen Bar - 3 min drive
  • Ninety Nine - 4 min drive
  • The Bistro - 4 min drive
  • Fern Cafe - 4 min drive

Getting around

  • Taupo (TUO) - 13 min drive

About this property

Falls Chateau

Rivewalk Taupo hotel in Rangatira Park with free parking
This smoke-free hotel features dry cleaning, laundry facilities and express check-in. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, tour/ticket assistance and multilingual staff are on-site. All 5 individually decorated rooms feature free WiFi and MP3 docks. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like living rooms and coffee makers.
Falls Chateau offers 5 forms of accommodation with MP3 docking stations and coffee/tea makers. This individually decorated and furnished accommodation has separate living rooms and includes desks. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Family friendly

  • Laundry facilities
  • Separate living room

Conveniences

  • No lifts

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Hairdryer
  • Shower

Entertainment

  • TV channels
  • Flat-screen TV
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Garden

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Separate living room
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: NZD 25
Express check-in
Minimum check-in age - 20

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 25
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in fee: NZD 25 (subject to availability)
  • Late check-out fee: NZD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Alcohol is not served at this property

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Falls Chateau
Falls Chateau Aparthotel
Falls Chateau Aparthotel Taupo
Falls Chateau Taupo
Falls Chateau Hotel Taupo
Falls Chateau Lodge Taupo
Falls Chateau Lodge
Falls Chateau Hotel
Falls Chateau Taupo
Falls Chateau Hotel Taupo

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 100 out of 179 reviews
5 - Excellent 56%
Rating 4 - Good. 51 out of 179 reviews
4 - Good 28%
Rating 3 - Okay. 9 out of 179 reviews
3 - Okay 5%
Rating 2 - Poor. 9 out of 179 reviews
2 - Poor 5%
Rating 1 - Terrible. 10 out of 179 reviews
1 - Terrible 6%

4.5/5

Cleanliness

3.8/5

Staff & service

4.3/5

Property conditions & facilities

2/5 Poor

Liked: Cleanliness, property conditions & facilities
Spacious, comfortable, and spotless
Drove past the property the first time as the entrance is actually at the back of the photo depicted online and only has a small size with the name. I gather that it is a private house rented out as accommodation. I did not like coming to this when this was not my understanding of what it is. There was no clear information at the front door, not even a doorbell. We were greeted with a partially opened door and given the key. I did not like not being warmly welcomed nor having no reception area to come into. We booked a room with a view - this was clearly stated on the booking page with lastminute.com, where the room below stated no view. When we arrived we were given a room downstairs at the back of the house - with no view. When I questioned this, I was told the room with a view cost more and that the website put rooms together. This needs to be made much clearer as I did not get what I booked. I also really disliked having to walk around the side of the house, on the grass, in the rain to get to the room we were in. This was not a welcoming way to get in. I did appreciate getting help promptly with the heat pump, but this was something that perhaps could have been checked and sorted before our arrival as the issue was blamed on the previous people staying.
Stayed 1 night in Aug 2018

3/5 Okay

Liked: Cleanliness, property conditions & facilities
Short overnight stay,reasonable rates. We drove around the block twice before finding location- not well signposted
Stayed 1 night in Aug 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfortable room
We were arriving bit late, but check-in was smooth because of the great communication they made before arrival. Room was wide and comfy that was worth more than we paid.
Stayed 1 night in May 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful with an "Exclusive Lodge" style feel...
I stayed here back in 2010 and loved it, and staying nearly 8 years later again, I do believe it is in even better condition and style than then with the same hosts. Spacious and so much room, beyond words in style and comfort, cleanliness and warm and welcoming owners. Definitely in line with exclusive self contained accomodation which I would happily pay double the rate for. The top room has a wonderful balcony looking over Taupo from the hillside about 2kms from town. Totally recommend this...
Stayed 1 night in Feb 2018