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Indoor pool
Indoor pool
Indoor pool
Down duvet, in-room safe, desk, iron/ironing board

Guest reviews

4.1/5 Very good
1,950 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Free airport shuttle
Air conditioning
Spa

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

AirportTaipei (TPE-Taoyuan Intl.)13 min drive
Popular LocationGloria Outlets16 min drive
Popular LocationZhuwei Fishing Port23 min drive
Popular LocationWu Jiu Tong Shan Trail24 min drive

Choose dates to view prices

  • Standard Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 3
    More detailsStandard Room, 1 King Bed
  • Standard Room, 2 Single Beds

    4.4/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 3
    More detailsStandard Room, 2 Single Beds
  • Premier Room, 1 King Bed, Executive Level

    4.5/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 3
    More detailsPremier Room, 1 King Bed, Executive Level
  • Premier Suite, 1 King Bed, Executive Level

    5/5 guest room rating

    Room amenities

    • 57 sq m
    • Sleeps 4
    More detailsPremier Suite, 1 King Bed, Executive Level

About this area

Taoyuan City

Near a metro station, Novotel Taipei Taoyuan International Airport is in an area with good airport proximity. Travellers who have shopping on the agenda can visit Zhuwei Fishing Port and Gloria Outlets. Looking to enjoy an event or a match while in town? See what's going on at Taoyuan International Baseball Stadium.

Map
Popular Location

What's nearby

  • Gloria Outlets - 16 min drive
  • Taoyuan International Baseball Stadium - 17 min drive
  • Zhuwei Fishing Port - 23 min drive
  • Wu Jiu Tong Shan Trail - 24 min drive
  • Miramar Golf and Country Club - 36 min drive

Getting around

  • Airport Hotel Station - 1 min walk
  • Yangmei Puxin Station - 20 min drive
  • Taipei (TPE-Taoyuan Intl.) - 13 min drive

Restaurants

  • The Square, South wing — 1 min walk
  • Wei Fang — 1 min walk
  • 看機機複合式餐廳 - 4 min drive
  • Warehouse Number 9 - 6 min drive
  • 輕鬆點平價美食 - 7 min drive

About this property

Novotel Taipei Taoyuan International Airport

Family-friendly Taoyuan City hotel in Dayuan District with 4 restaurants
Along with 4 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a coffee shop/café. All 516 rooms feature thoughtful touches such as pillow menus and slippers, plus free WiFi, free wired Internet and LCD TVs with satellite channels. Guests will also find 24-hour room service, fridges and down duvets.
Novotel Taipei Taoyuan International Airport offers 516 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a steam room and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • Electric car charging station
  • Limited parking spaces
  • Parking height restrictions apply
  • Free return airport shuttle from 5:30 AM to 1:30 AM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee 5:30 AM–10:30 AM on weekdays and 5:30 AM–11:00 AM on weekends: TWD 605 for adults and TWD 303 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Free children's club
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Japanese
  • Korean

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference space (7201 square feet)

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Down comforter
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 2:00 PM and midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 20

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Airport shuttle service is available at scheduled times from 5:30 AM to 1:30 AM
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for TWD 1200.0 per day.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: TWD 1500 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: TWD 605 for adults and TWD 303 for children (approximately)
  • Rollaway bed fee: TWD 1200.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser
Individually wrapped food options are available through room service
Each guestroom is kept vacant for a minimum of 72 hours between bookings
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
One child under 16 years of age may stay free of charge in an extra bed.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Novotel Taipei Taoyuan International Airport Hotel
Novotel Taipei Hotel
Novotel Taipei Taoyuan International Airport
Novotel Taipei

Frequently asked questions

Can I cancel my reservation for free at Novotel Taipei Taoyuan International Airport and receive a full refund?
Yes, Novotel Taipei Taoyuan International Airport offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Taipei Taoyuan International Airport cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an indoor pool and a children's pool.
Is Novotel Taipei Taoyuan International Airport pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at Novotel Taipei Taoyuan International Airport?
Check-in is from 2:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon.
Does this hotel provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is this hotel located?
Located near the airport, this family-friendly hotel is within 9 mi (15 km) of Gloria Outlets, Taoyuan International Baseball Stadium and Zhuwei Fishing Port. Jungli Night Market and Daxi Old Street are also within 25 mi (40 km). Airport Hotel Station is only a 2-minute walk and Airport Terminal 2 Station is 25 minutes.

Guest reviews

Overall score and ratings for Novotel Taipei Taoyuan International Airport

4.1
Very good
5 - Excellent
757
4 - Good
802
3 - Okay
248
2 - Mediocre
106
1 - Poor
37
4.3
Cleanliness
4.2
Service and Staff
4.0
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great that they have a few shuttle bus to and from the airport. Very good customer service during check in and check out and also the handling of luggages. Nice hotel!

Stayed 1 night in Mar 2020

3/5

  • Liked: Cleanliness, amenities, property conditions & facilities

To strict as they would not let you eat 1 second before opening time of 5:30. I had an early flight at 7:00 am they did not make any exceptions. The guy stated they are still preparing when I asked if I could grab something to eat. It was between 5-10 minutes before opening and your still preparing. Really! They did provided a box lunch/ breakfast to take with me. And they did not provide me with a receipt for my return deposit. He tried to give me a copy of the initial hold receipt like I would not notice and stated he could not give a receipt.

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

2/5

  • Liked: Staff & service
  • Disliked: Cleanliness, property conditions & facilities

The location is good but the room is not clean. The carpet and the coach are really dirty.

Stayed 1 night in Feb 2020