As a tourist, I’m taking one star off for convenience of travel to location using public transportation. The walk to the closest MRT is about 15-20 min with a large luggage, the bus stops nearest the hotel seem to not follow the posted pick up times and several times the bus just blows past without stopping at the pick up point posted. My suggestion would be to arrange for taxi to save time. I enjoyed the hotel, very nice. Maybe the staff gets slightly annoyed when I asked too many questions