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Popular amenities

  • Free Wi-Fi
  • Parking available
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Queen Room

Deluxe Queen Room

Deluxe Queen Room

Highlights

LED TV
Down duvet
Private bathroom
Bidet
Free bottled water
Satellite channels
Iron/ironing board
Desk
  • City view
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room

Desk, iron/ironing board, free WiFi, bed sheets

Room

Highlights

LED TV
Down duvet
Private bathroom
Bidet
Free bottled water
Satellite channels
Iron/ironing board
Desk
  • City view
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

Highlights

LED TV
Pillow menu
2 bedrooms
Down duvet
Private bathroom
Bidet
Free bottled water
Satellite channels
  • City view
  • 22 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
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About the area

Located in Tanah Rata, Zermatt Hotel is in the city centre. Cameron Highland Night Market and Kea Farm are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mossy Forest and Parit Falls. Orang Asli Settlement and The Sheep Sanctuary are also worth visiting. Visit our Tanah Rata travel guide
Map
38, Jalan Besar, Cameron Highlands, Tanah Rata, Pahang, 39000

What's nearby

  • Kelab Golf Sultan Ahmad Shah
    1 min walk - 0.0 km
  • Tan's Camellia Garden
    2 min walk - 0.2 km
  • Church of Our Lady of Mount Carmel
    7 min walk - 0.6 km
  • Cameron Highlands Trail No. 9
    14 min walk - 1.2 km
  • Agro Technology Park in MARD
    14 min walk - 1.2 km

Getting around

  • Ipoh (IPH-Sultan Azlan Shah)
    122 min drive

Restaurants

  • Medan Selera Tanah Rata, Cameron Highland
    1 min walk
  • Jasmine Cafe
    1 min walk
  • Restoran Sri Brinchang
    1 min walk
  • Amsterdam Cafe
    2 min walk
  • Gerai Zainab Sam
    1 min walk

About this property

Zermatt Hotel

Hotel in the city centre
Zermatt Hotel provides amenities, such as a coffee shop/cafe and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Self-parking (surcharge), a front desk safe and a 24-hour front desk
  • ATM/banking services and tour/ticket information
Room features
All guestrooms at Zermatt Hotel include comforts such as free WiFi and free bottled water.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with satellite channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 6 per day)
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: MYR 6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Zermatt Hotel Tanah Rata
Zermatt Tanah Rata
Zermatt Hotel Hotel
Zermatt Hotel Tanah Rata
Zermatt Hotel Hotel Tanah Rata

Frequently asked questions

Is Zermatt Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Zermatt Hotel?

Self-parking is available for MYR 6 per day.

What time is check-in at Zermatt Hotel?

Check-in start time: 2:00 PM; check-in end time: 5:00 PM.

What time is check-out at Zermatt Hotel?

Checkout is at noon.

Where is Zermatt Hotel located?

Located in the heart of Tanah Rata, this hotel is within a 15-minute walk of Church of Our Lady of Mount Carmel, Cameron Highlands Trail No. 9 and Agro Technology Park in MARD. Spa Village and Parit Falls are also within 1 mile (2 km).

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Reviews

Reviews

7.0

Good

7.2

Cleanliness

8.4

Location

6.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 6 out of 52 reviews
Rating 8 - Good. 23 out of 52 reviews
Rating 6 - Okay. 14 out of 52 reviews
Rating 4 - Poor. 4 out of 52 reviews
Rating 2 - Terrible. 5 out of 52 reviews

Reviews

8/10 Good

MOHAMAD HAFIZ

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Please improve customer representatives

Best stay ever but the customer representatives is not so friendly..
Stayed 1 night in Sep 2020

6/10 Okay

Shamsuazraff bin razali

Liked: Cleanliness, staff & service, room comfort

Hotel ok,cuma dapat tingkat yang atas sekali

Hotel ok,cuma dapat tingkat atas sekali,saya membawa emak saya yang dah tua,agak menyusah kan bila kena turun dan naik ke tingkat yang tinggi,di harap pihak hotel boleh merpentimbangkan kalau lain kali bila ada kuarga yang membawa orang tua,untuk memberikan tingkat yang lebih rendah..
Stayed 2 nights in Dec 2019

2/10 Terrible

Rmangruwa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property did not provide AIRCOND and the air was so stuffy while the window is very small. This hotel is also very noisy with people in the parking area amd street. I am totally upset with this hotel. The best part was, this hotel allocate free parking while it’s totally deceive me. They ask to pay the parking. I am not recommended this hotel.
Stayed 1 night in Jul 2019

10/10 Excellent

puan, Selangor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite expensive . Everything is Good 👍 just the mattress surface is a bit hard for a good sleep
Stayed 1 night in Apr 2019

8/10 Good

Doris, Bayern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Hotel liegt sehr zentral. Die Zimmer sind ausreichend groß. Leider kein Aufzug.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to town
Stayed 1 night in Nov 2018

8/10 Good

Singsing, Kuala Lumpur,MY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable rate

Hotel was clean and staff is very friendly. I enjoy the great mountain view when i open my window and is near to the famous singh chapatti restaurant Sometimes you might get annoyed by the moving vehicle during the midnight because thus hotel is facing the main road.
Stayed 1 night in Oct 2018

8/10 Good

S.K., Penang Malaysia

Liked: Staff & service, property conditions & facilities, room comfort

Fairly good

Good location,friendly staff,so so clean room,without AC but cool enough,reasonable price. Free parking means all the parking lots in the town center area are free.You can park anywhere within the parking lot line on the road.
Stayed 1 night in Aug 2018

2/10 Terrible

James, New york

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lousy hotel. Overall not good and for the price is not recommended. You can get cheaper price with the same facilities nearby. Plenty of them
Stayed 1 night in Aug 2018

6/10 Okay

Yayoi

Disliked: Cleanliness

バスターミナル近くで移動に便利！

長距離バスターミナルから近く、オプショナルツアーの参加や観光には便利な立地です。ホテルの人のホスピタリティはありませんが、値段相応なのかな？と。 近くにレストランが多いため、食事等は充実してます。
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay for Cameron Ultra

Hotel is along the main street of Tanah Rata. Natural air-conditioning (just open the windows). Could be slightly noisy as if you have to sleep without noise. Has a big toilet. Ironing board and hairdryer (get from counter) is shared. Good basic facilities. Convenience store and cafe just next door.
Stayed 2 nights in Jul 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

cant sleep

Can't sleep. Reasons 1.The room has a sagging mattress, 2.Can hear noise from stairs and other rooms
Stayed 2 nights in Jun 2018

8/10 Good

Sam, Subang Jaya

Liked: Cleanliness, staff & service, property conditions & facilities

Budget hotel in town

Nice and clean hotel. Good for travellers who wants to have a night rest.
Stayed 1 night in Jan 2018

8/10 Good

peanut, kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable. great location

comfortable room but a little bit noisy outside my room (103) in the morning.
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

TV

tv channel was not so satisfied beside the quality of some channel are quality
Stayed 1 night in Dec 2017

8/10 Good

Andrea

Liked: Staff & service

Für eine Nacht ok, super Lage

Super Lage, sehr freundliches Personal, leider schon etwas veraltet, Ameisen am Zimmer, keine Lobby
Stayed 1 night in Dec 2017

6/10 Okay

daus, cameron highlands

very good

very good experience in the hotel.. very nice hotel but in tanah rata.. I suggest to myfrend..
Stayed 1 night in Dec 2017

6/10 Okay

Kishor

Disliked: Cleanliness, property conditions & facilities, room comfort

avoid if possible

This is a sad little hotel. Rooms here are tiny. Hardly enough room to walk around the bed. No place to dump you bag. Bathroom is an open wet room. No AC. TV has about 6 channels, only 2 of which are viewable, the rest are a snow storm. Kettle in the room, but no cups. No hot water in the sink. Shower was cold water then it stopped completely. We complained, were moved to another room. Shower was warm, but almost down to a trickle. Staff are OK, helpful & courteous they are hemmed in by the ineffectual management. Rooms & hotel is clean enough, but the facilities are limited. Good Wi-Fi. This probably was a back packers dos house, but now masquerades as a pretentious 3 star hotel, with none of the attributes. So therefore it is not good value for money. Excellent coffee house downstairs. Good place for breakfast. Try the home made scones. Tanah Rata, Cameron Highlands is superb. Loads of trails & country walks to explore, this area is beautiful, isolated & gorgeous. Avoid all the farms & the touristy hypes if you can. They do nothing for the natural beauty of the mountainous terrain. Mossy Mountain/Trail is a must.
Stayed 1 night in Nov 2017

8/10 Good

Noby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

バスセンターから近い便利なホテル

一晩だけの滞在でしたが、フロントの方がバス停まで案内してくれるなど、大変親切に対応していただきました。部屋は金額相応プラスアルファ程度かと思います。十分に清潔でした。
Stayed 1 night in Oct 2017

2/10 Terrible

Rahim, jitra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sad.. too expansive

No window.. no parking.. Staff to arrogance.. i dont like this hotel
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Close to food stalls

Staff was friendlier than the last time we went (last year). We managed to stay on the 2nd level which is quieter but the room is not sound proof. The ceiling of the room is peeling and bit moulds despite being a relatively new hotel.
Stayed 2 nights in Jul 2017

8/10 Good

Finn, Malaysia

Liked: Cleanliness, staff & service, room comfort

Value for your money

The room is not really expensive. Its value for your money. The room is cozy. Location near to the new pasar malam. Also near to the famous steambout Taman Abang. You can get easily breakfast in the morning, there is coffee shop, mamak and starbucks down there.
Stayed 1 night in Jun 2017

4/10 Poor

Martina, Stuttgart

Disliked: Staff & service, property conditions & facilities, room comfort

Hotel an der Hauptstraße

Bei unserer Ankunft wurden wir zuerst gefragt warum wir denn ein Familienzimmer gebucht hätten wir sind doch nur zu zweit,wir sollen das ganze doch bitte stornieren und dann ein normales Doppelzimmer buchen, tolle Begrüßung.... Haben wir dann nicht gemacht. Während unseres Aufenthalts war das Hotel auch nicht ausgebucht, also keine Ahnung warum der ganze Stress. Dafür, dass das Hotel erst ein Jahr alt sein soll sind die Möbel sehr abgewohnt. Es gibt auch keinen Safe, was aber auch nicht unbedingt notwendig ist, da sowieso niemand in das Zimmer kommt außer einem selbst, es gibt nämlich auch keinen Zimmerservice der das Zimmer aufräumt, auch nicht bei 2 Nächten Aufenthalt. Da das Hotel an der Hauptstraße liegt, was eigentlich sehr praktisch ist, ist es sehr laut auch Nachts, also nichts für lärmempfindliche Personen. Alles in allem würde ich das Hotel nicht weiterempfehlen es gibt sicherlich deutlich bessere und auch günstigere Hotels oder Guesthouses in Tarah Rata.
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Berbaloi dengan harga.

-bilik yg bersih. -pekerja di kaunter yang mesra pelanggan. -Lokasi hotel yg mudah utk ditemui kerana berada di tengah2 pekan tanah rata. -mudah untuk mencari kedai2 cenderamata dan kedai makan (di bawah hotel) -yg xbrape nk best adalah susah skit nk cari parking, terutama masa sesak.

4/10 Poor

Tania

Disliked: Cleanliness, staff & service, room comfort
Camera con enormi problemi di umiditá, che si riflettono nella muffa sul soffitto e il bagno perennemente allagato. Check in sbrigativo, albergo ristrutturato da poco e in ottima posizione centrale.