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Reviews of Sheraton Tampa Brandon Hotel

3.5 out of 5
Sheraton Tampa Brandon Hotel
10221 Princess Palm Ave, Tampa, FL

Reviews

8.0

Very good

Rating 10 - Excellent. 428 out of 1000 reviews" "
Rating 8 - Good. 264 out of 1000 reviews" "
Rating 6 - Okay. 148 out of 1000 reviews" "
Rating 4 - Poor. 105 out of 1000 reviews" "
Rating 2 - Terrible. 55 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Deborah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I reserved a king and placed in a muffy cat smelling room with a stopped up bathroom sink that didn’t drain I booked there because it was close to the Florida Fairgrounds in which I attended the university of Tampa commencement. They offered no discount as others had I actually chose wrong hotel since the hotel is gloomy and grimy and it’s a Sheraton!! Expected better
Stayed 2 nights in May 2024

4/10 Poor

Gregory

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty and dated
Stayed 1 night in Feb 2024

4/10 Poor

Gregory

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The onsite team was fine, but the property is dated and dirty. The furniture in the room was stained the grout and caulk and the bathroom was horrible. There are spots in the bathroom that have been patched but never painted. There was a bubble in the bathroom ceiling from a previous leak that has not been repaired. Restaurant food and service was decent, but the window seals were covered in dust and carpet were dirty.
Stayed 2 nights in Apr 2024

8/10 Good

phyllis, Brooklyn

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience every time i stay here
Stayed 1 night in Apr 2024

6/10 Okay

David

Travelled with partner
Disliked: Staff & service
A basic hotel picked for its location. Signs in the hotel suggested it is about to undergo refurbishment, not before time. Sticky carpets and check-in staff not very welcoming.
Stayed 2 nights in Apr 2024

4/10 Poor

Yousef

Liked: Staff & service
Disliked: Cleanliness
It was very hard to get a restful night then you getting bit by Bed Bugs
Stayed 2 nights in Apr 2024

4/10 Poor

Melissa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The building is very old. Everything is grimy and dirty inside. The room’s wallpaper is peeling, bathroom mirror ajar, toilet was dirty, and generally really outdated in style and quality.
Stayed 1 night in Apr 2024

8/10 Good

Ashley

Travelled with group
Liked: Staff & service, property conditions & facilities
Overall nice Stay the bathroom was dirty and we could not open the door to the balcony! VIP 5th floor
Stayed 1 night in Mar 2024

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle to casino.
Stayed 1 night in Mar 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
property need refreshed
Stayed 1 night in Mar 2024

6/10 Okay

Tania

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2024

4/10 Poor

YANA

Travelled with family
The property was not very clean
Stayed 1 night in Mar 2024

6/10 Okay

Christopher

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Older property! Needs remodel or sell it!
Stayed 1 night in Mar 2024

4/10 Poor

Stacey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and accommodating!
Stayed 1 night in Feb 2024

6/10 Okay

Carmen

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
It was just ok, expected a litter better from a Sheraton. Room pretty dark even with all light on.
Stayed 1 night in Feb 2024

8/10 Good

Leah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

2/10 Terrible

JON

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Sophia

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
At first arrival, the hotel looked very nice. The entrance area near the front desk was nice and well kept. However the hallway areas definitely needed a vacuum, no big deal. The room could have been better as well. We couldn't figure out how to get the balcony door open, the faucet handle for the shower was broken, one of the soap dispensers was off the wall and in the bottom of the shower when we got there. Not a bad hotel by any means, but I wouldn't pay 265 dollars for it again.

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The kitchen was slow at lunch and the drink was late to the table. Keep us informed that their is a 1 hour wait
Stayed 1 night in Feb 2024

4/10 Poor

Netshaly

Travelled with family, Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
During my recent stay at this hotel, I was quite dismayed by the subpar conditions. Despite its three-star rating, the room fell short with peeling wallpaper and evident black mold in the bathroom, creating an uncomfortable environment. Seeking a resolution, I requested a room change, only to find the replacement mirroring the previous one in terms of dustiness. The lack of attention to cleanliness was disheartening. Moreover, the absence of balcony privacy raised significant safety concerns, as it felt vulnerable to potential intrusions. This aspect detracted from the overall experience, leaving me dissatisfied with my stay at the hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Kanish

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and nice restaurant incase u don’t feel like leaving
Stayed 1 night in Jan 2024

10/10 Excellent

Susana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Lila

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Over priced
Hotel needs maintenance and attention to details, not a 300$ a night hotel
Stayed 1 night in Jan 2024

6/10 Okay

ROGER

Business traveller
Liked: Cleanliness, staff & service
So so...
Large property, easy check in, thin walls, tired mattress, time for a renovation, took multiple guests working together to find a single sad ice machine, on a huge floor which was either out of ice or non-functional, same outcome, no ice. Might be OK for tourist family's or mid price conventions, not a great choice gor business travel.
Stayed 1 night in Jan 2024

2/10 Terrible

Kelly

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room was dirty and had black mold all through the bathroom. We got a full refund but i wouldn't recommend this place to anyone. We both got sick from the black mold. Absolutely unacceptable!!
Stayed 2 nights in Dec 2023

8/10 Good

Theodis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

JODY

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional and caring.
Our stay was great. Ashley was amazing.
Stayed 1 night in Dec 2023

10/10 Excellent

JOAQUIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

MARY E

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable. The check in staff person was very friendly. We will definitely stay here again!!
Stayed 1 night in Nov 2023

4/10 Poor

Rebecca

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Overall nice hotel.
Double le beds had plastic mattress covers that were noisy and hard underneath the thin sheet. Sliding door was locked at the bottom with no outside furniture. Sleep was rough. However, the pool was large and the outside area was nice. The hotel was large open and clean. The bartender and desk staff were professional. The coffee machine wasn’t cleaned, they only had decaf coffee in the room, 3 towels and 2 wash cloths for 4 people, hair in the shower. The area is safe. Balcony is on the interstate side of the hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

Heather

Stayed 1 night in Nov 2023

10/10 Excellent

Wendy

Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dark and dirty, bugs!
Stayed for 2 nights and was put on the highway side on the second floor. First night there was a dog barking throughout the night that made it hard to sleep. Bed mattress was old and sunken in the middle. Cleanliness was ok but the carpets were really worn out and dirty and the wall paper was coming off. BIGGEST ISSUE. There were German cockaroaches in the bathroom and near the mini fridge. I've stayed in alot of hotels and motels and this was absolutely NOT what I would expect out of a 3.5 star hotel that was rated so highly.
Stayed 2 nights in Oct 2023

8/10 Good

Yvonne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room although only one elevator, and if your room is at end of building it's a long walk. Also nice breakfast but its16 dollars per person. Didn't realize we had to pay until we started eating. Our friends stayed on 3rd floor and their bed was sunkin in , the AC wasn't working properly and the room had a moldy smell.
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Cameron

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our sliding glass door was bolted or blocked so we could not use it or get to the balcony. It also creates a bad fire hazard as we could not open the door.
Stayed 2 nights in Oct 2023

8/10 Good

Leah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Gracie

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were staying at the hotel For a group event. We were checked in and the women up front was not friendly , didn’t give us the room Number nor directed us to our room. The ac was not blowing cold air. The beds were not clean, and room Service did not bring any towels nor come back in our room we were there for days.
Stayed 3 nights in Sep 2023

6/10 Okay

LaWanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Grissom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shelter from Hurricane
My wife and I stayed here to get away from the Hurricane coming in. We live in Clearwater. Our stay was comfortable, drinks were in order to calm our nerves. Great!! they had a bar and reasonable menu and prices. Staff and bartender very friendly. Beautiful hotel.
Stayed 2 nights in Aug 2023

6/10 Okay

Jeremy

Liked: Staff & service
Stayed 4 nights in Aug 2023

4/10 Poor

latasha

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities
The shuttle bus runs often a Plus ... One way up & down, unfriendly front desk no communication about my room issues & extra charges coming in 3days after I left with No discussion !
Stayed 2 nights in Aug 2023

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
Place was a dump. Rooms reeked of mold. Club level was a joke. Pool is disgusting.
Stayed 2 nights in Aug 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Amanda

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The air conditioning did not work at all. The room was hot and humid and disgusting all night. Honestly the whole building was hot and and humid..Will never stay again. Staff was super sweet though. 10/10 would not recommend unless you like to sweat.
Stayed 1 night in Aug 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refreshing
Great hotel. Loved the refreshing fruit water by the front desk. Loved that there was a free shuttle to take us to a concert nearby so i didnt have to drive or pay an uber. Clean and spacious hotel.
Stayed 1 night in Aug 2023