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Reviews of Le MENARA KHAO LAK

5 out of 5
Le MENARA KHAO LAK
15 Banglut beach (North Khaolak) Moo 2, Bangmuang, Takua Pa, Phangnga

Reviews

8.2

Very good

Rating 10 - Excellent. 17 out of 43 reviews" "
Rating 8 - Good. 15 out of 43 reviews" "
Rating 6 - Okay. 8 out of 43 reviews" "
Rating 4 - Poor. 2 out of 43 reviews" "
Rating 2 - Terrible. 1 out of 43 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pangbourne James Dominic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LE MENARA’s gentle authentic charm offered the perfect retreat of comfort for us to recharge. We woke up each morning to pleasant birdsong and were welcomed by the shimmering blue of their 130m swimming pool as we enjoyed our morning swim. Whether we explored the area by foot as waves lapped at our feet, or took a scenic ride to the nearest shop or activity, LE MENARA is conveniently situated. The poolside villa we stayed at was very comfortable and spacious, always refreshed to our liking. We marvelled at the bespoke hand-painted murals which echoed the hotel’s natural surroundings, and we adored the faint happy chirping of baby sparrows outside our roof! The service is exceptional - they deliver our every request with efficiency and gentle friendly smiles. What distinguishes LE MENARA far above any standardised 5-star hotel is their attentiveness and that consistent authentic personal touch - they thoughtfully tailored every detail to our preference. If you are looking for an authentic retreat to recharge, we recommend this hotel as our top choice - for its quality, and the tranquility in the atmosphere at LE MENARA is simply magical. A very special mention to the hotel manager, Marco, who is tirelessly dedicated to the hotel. This was our 5th visit & we didn’t think it could get better, but it did! He nurtures a multicultural staff with efficiency, excellence, discipline and kindness. We enjoyed every moment!! You’re missing out if you haven’t been to this gem!
Stayed 15 nights in Sep 2023
Response from Le Menara team on 7 Nov 2023
Dear Sir or madam,Thank you for the great review. We are very pleased that you chose to stay here. And give us the opportunity to present the best we have to you. Mr. Marco is our hotel manager. And we are aware of his attention to customers. Mr. Marco has already heard of your happiness during your stay with us. thank you very much.Le Menara is hideaway from the crowds. Guests will be able to enjoy the surrounding nature. Feel the real nature, clear sea water, increase their happiness in their holiday in the midst of nature.The concept of Le Menara is two characteristics: throughout the winter: happiness, fun, vitality, beach activities, stage performances at night, all-day food and drink, entertainment, and in the summer there is a lifestyle concept that truly touches the diversity of nature, from the sea, from the greenery of nature. and peace as in their private worldWe hope you will come back to our services in the near future and we will be happy to serve you.

8/10 Good

Chinnawit

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Lobby check in needto improve
Stayed 2 nights in May 2023
Response from เลอ เมอนารา เขาหลัก on 3 July 2023
เรยนทานผมอปการะคณเลอ เมอนารา ขอบคณทานเปนอยางสงทใหความไววางใจเขาพก ทางรสอรตขอนอมรบคำแนะนำทมคาของคณลกคา และจะนำมาพจารณาปรบปรงตวเองตอไป

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 Nights away
Pros: Nice property with own private beach. Rooms were clean and service was good. Cons: Lots of insects and mosquitos at night. Buffet breakfast pretty average.
Stayed 2 nights in Dec 2019
Response from Le Menara team on 4 Jan 2020
Dear Sir, Thank you very much for your kindness and review. We are sorry that you are not happy with your stay. We will fix the problem you find quickly. And continue to improve the service Thank you very much for letting us know. Best Regard,

10/10 Excellent

Amy&James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a repeat visit for us. Le Menara is tucked away in North Khao Lak, a little away from the town centre with its own quiet strip of beach heaven. Fantastic location for those looking for a chilled getaway from the bustle of office/city life. Scenery is postcard perfect everywhere you turn. Rooms are spacious and service friendly. For swimming buffs, this one is for you, complete with an outdoors 120m pool one way (that’s more than double the usual Olympic sized pools). Imagine you’re in a lap of luxury amidst Castaway settings (that Tom Hanks movie, for those who know it), and you’re there. Even more notable is their head chef, Mana, at the hotel restaurant, L’Amore. He is an excellent chef, skilled across a range of local and international cuisines. Not only is his technique and execution world class, he consistently delivers wonderful dishes that accompany each other so well. He is also thoughtful, remembers your preferences and is very skilled at tailoring a menu to suit your palate on any given day. We have stayed at various different five- and six-star hotels around the globe and we would seriously return just to eat with him again!! If you visit, help us say a friendly hello to Mana from Amy and James please. Adore this scenic place - more so since they are now equipped with an incredible chef at their restaurant so you’d never have to venture far to get great food! P.S. As with anywhere else in Thailand, bring insect repellent!
Stayed 7 nights in Oct 2019
Response from Anucha on 21 Nov 2019
Thank you very much for your review, which we are very appreciated. Specially to our Chef’ Mana. We will inform him and our management for the matter accordingly With Best Regards,

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is a totally relaxing place, and we felt just that. but don't expect 5 star luxury, although it has some of those attributes; beautiful rooms, lovely bathroom. other aspects like the food quality don't reflect 5 star rating.However the food etc. is more than adequate, and really it is quite a steal at the price. Staff tried their best to help at all times, although limited by the English.....this will improve with time, glad to see they employ locals.
Stayed 1 night in Jul 2019
Response from Anucha on 1 Aug 2019
Dear Sir or Madam, Thank you very much for your kind information and review our Le Menara, which we are very welcome. All of your kind opinion, will be brought to our management in order to improve ourselves urgently. With Best Regards,

10/10 Excellent

Eben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must visit
a Definite must for relaxing in comfort.
Stayed 6 nights in Jul 2019
Response from Anucha on 26 July 2019
Thank you very much for your review. Hope to have an opportunity to welcome you here again.

8/10 Good

MareeG

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautifully appointed rooms. Bungalow was huge & couldn’t fault it. Spotless facilities. Pool was huge & always clean. Cleaning & ground staff were very efficient. Disappointed the beach was unkept & not suitable for swimming. Food was good but could be better. Wait staff were nice but could be more proactive & have some basic English. Overall, it is a beautiful resort for pure relaxation.
Stayed 14 nights in Jun 2019
Response from Anucha on 26 July 2019
Thank you very much for your time and have a review Le Menara, which we are very welcome. all of your kind opinion will be sent to our team for making it better.

4/10 Poor

Anh

Disliked: Staff & service
Not a 5 Stars Hotel
Hotel not worth to rate 4.5 star. More like 3.5 stars
Stayed 3 nights in Apr 2019
Response from Anucha on 30 May 2019
Dear Sir, or madam, We are very sorry to hear your kind comments. please kindly let us know more so that we can improve ourselves. please kindly send us at email: info@lemenara.com will highly appreciated. With Best Regards,

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
Great location, nice waiting staff who had no proper training and NO ENGLISH SPOKEN, substandard food and not a lot of it, lots of mosquitoes etc We don’t think Expedia visited the hotel otherwise would not give it a 5*ranking and such high feedback .Will not be booking Expedia holiday on the back of your ranking.
Stayed 5 nights in Dec 2018

6/10 Okay

Alex, London

Liked: Cleanliness, property conditions & facilities, room comfort
Not really 5 stars, everything is a bit random, breakfast is average. In summary nothing to write home about, but also not a terrible experience.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, amazing pool, area, amazing beach. . The rooms are large, clean and the most comfortable beds we have had in Thailand. The beach was clean as well. This was the nicest resort we have stayed in in years!
Stayed 1 night in Dec 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, beautiful beach
This hotel was perfectly fine in every way. There is absolutely nothing around this hotel, which was fine with us, but might put some people off.
Stayed 5 nights in Dec 2018

6/10 Okay

Mei, Boston

Travelled with partner
This hotel is very remote. Extremely glad we had a car and full itinerary during our 2 night stay and didn't spend too much time on the property. The pool was impressive. Room was clean (bathroom was ok) but is located next to some wetlands so it's quite buggy, especially at night.
Stayed 2 nights in Nov 2018

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to get away
We just stayed for the night as my wife’s family live every close and we had seen this hotel being built and wanted to see what it was like
Stayed 1 night in Aug 2018
Response from Duangporn J. on 9 Aug 2018
Thank you for your message and we do hope that we will have a chance to welcome you back in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing! Staff was terrific! Massage was divine! Breakfast was delicious! A hidden paradise!
Stayed 2 nights in Jul 2018
Response from Duangporn J. on 9 Aug 2018
Thank you very much for your kind message. We look forward to welcome you back in the near future.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel but with thigs to do to make it 5*
this is a brand new hotel and is on a soft opening there are clearly snags that need sorting in the rooms and also fitness centre machines not bolted down and there is a ridiculous charge to use the sauna which is in the changing rooms. The fitness room is not up to 5 *.The breakfast area is very good though there is a problem with birds getting to the bread and jams which is a health issue.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new luxury resort
Lovely brand new luxury resort. Not quite finished, but large resortwith huge pooland large private villas on serene and uncrowded beach
Stayed 8 nights in Jan 2018

10/10 Excellent

Yamine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect place for honeymooners
As it still is experiencing a soft opening phase, Le Menara offers brand new facilities. The main feature remains the over 100 meter swimming pool. The hotel offers a free activity everyday from yoga, cycling, beach walking, Thai boxing and even massage lessons or Thai cooking class. We were upgraded to a honeymoon villa near the beach and the room was just perfect with even a jacuzzi. Banglut is definitely one of the best beach in Khaolak. The beach is very clean with fine powdery sand. The sea is perfect for swimmers. For the time being, the beach remains quiet and isolated, perfect for peace hunters, the exact opposite of Patong. The restaurant offers refined Thai food although the choice is not very wide. A second restaurant will open within the year.
Stayed 14 nights in Dec 2017
Response from Duangporn J. on 16 Jan 2018
Dear Mr. Yamine, Thank you very much for your kind feedback and we do really hope that we will have a chance to welcome you back to our resort in the near future. Warmest Regards, Management Team Le Menara

6/10 Okay

Lonny

Travelled with group
Liked: Cleanliness, room comfort
Ikke et 5 stjernet hotel
Det er absolut ikke et 5 stjernet hotel. Service var der ikke noget af. Restauranten havde kun buffet.
Stayed 1 night in Jan 2024

6/10 Okay

Lena

Liked: Staff & service, room comfort
Stayed 3 nights in Jan 2020
Response from Anucha on 23 Feb 2020
Dear sir, Thank you very much for your feedback. In order to improve the service and development our the hotel, we ask for your kindness sending us more detailed information, regarding to the cause that makes you more uncomfortable. So that we can better develop ourselves. Thank you in advance for this help and supporting us. Best Regards,

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
ファシリティーはいいが、受付の対応などはいまいち。
部屋やファシリティーは綺麗で快適でした。 ただし、ホテルでの現地ツアーの申し込みや受付でのタクシーの手配など予約内容と違うBookingや時間に正確でないため、集合時間に行ってもタクシーが来てないことが多くストレス。 周辺にコンビニやスーパーなど何もなく、ホテルのレストランのメニューも同じなので4日も滞在すると飽きた。
Stayed 4 nights in Dec 2019
Response from Anucha on 23 Feb 2020
Dear Sir, Thank you very much for your kindness and review. We are sorry that you are not happy with your stay. We will fix the problem you find quickly. And continue to improve the service Thank you very much for letting us know. Best Regards,

10/10 Excellent

Christian

Stayed 3 nights in Nov 2019

10/10 Excellent

Anette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from Anucha on 7 Aug 2019
Dear Sir or Madam, Thank you very much for your review. Hope you have a nice weekend at Le Menara Krubb. Best Regards,

10/10 Excellent

nattavut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ช่วงเวลาพักผ่อนที่ประทับใจ
ห้องพักใหญ่กว้างขวาง สะดวกสบาย สะอาด สระว่ายน้ำยาว 100เมตร ติดชายหาด ชายหาดสะอาด ทรายนิ่ม น้ำทะเลใสบริเวณรอบข้างไม่มี โรงแรมหรือบ้านคนเลย อาหารเช้ามีคุณภาพ มีกาแฟสด บรรยากาศสงบ ผู้เข้าพักส่วนมากเป็นครอบครัว มีพวกแมลงเยอะ เพราะว่ารอบด้านโรงแรมเป็นป่า ถ้ามีโอกาศจะกลับมาพักที่นี้อีก พ่อประทับใจทุกอย่าง
Stayed 3 nights in Apr 2019
Response from Anucha on 30 May 2019
Thank you very much for your review. Hope your will be our return guest in the nearest future. Best Regards,

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service
Ze proberen iets van een 5*locatie voor te stellen maar daar zijn ze echt nog niet klaar voor. Personeel aan de receptie uitermate slecht. Luisteren naar je vraag of opmerking doen ze niet en ratelen gewoon hun versje op. Locatie vh hotel zeer matig t.o.v. bezienswaardigheden en andere leuke dingen. Ligt wel goed voor het strand. Om iets te doen ben je aangewezen op relatief dure taxi of bshtbusje. Weinig sfeer in het hotel. Het ziet er allemaal redelijk uit maar kijk je goed naar details, klopt er veel miet. Nee, dit is absoluut geen aanrader
Stayed 2 nights in Apr 2019
Response from Anucha on 30 May 2019
Thank you very much for selected Le MENARA for your holiday recently, We regret to hear that our services was not meet your satisfaction, We have already noted all of your comments and will immediately improve.

6/10 Okay

Kerstin

Disliked: Cleanliness, staff & service, property conditions & facilities
Keine 5 sterne Anlage
Sehr viele Moskitos im Zimmer,da Fenster und Türen nicht richtig abschließen.Moskitonetze über dem Bett wären hilfreich.Reinigung der Zimmer mangelhaft.Villas sind sehr geräumig und wirklich sehr großer Pool in der Anlage.
Stayed 6 nights in Mar 2019
Response from Anucha on 30 May 2019
Thank you very much for selected Le MENARA for your holiday recently, We regret to hear that our services was not meet your satisfaction, We have already noted all of your comments and will immediately improve.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positiv: -CheckIn vor 14 Uhr, klasse bei der Hitze im März:) -sehr zuvorkommende und englisch sprechende Angestellte -tolles großes Zimmer und sauber geputzt/gepflegt!! -Mega großer Pool, direkt am Strand -Fitness ist ok, haben schon wesentlich schlechtere gehabt -bequeme große Betten!! -sauberer Strand, fast für einen allein Negativ: -sehr abgelegen (sollte einem vorher bewusst sein) Wer Ruhe sucht, ist hier absolut richtig!! TOP. Danke für die schönen Tage:)
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities
Gestalterisch eine schöne Anlage, die aber nicht den Standard von 5 Sterne erfüllt. Der Service ist sehr schlecht (fehlende Englisch-Kenntnisse und das Auftreten sowie Erscheinungsbild des Personals lässt zu wünschen übrig) und entspricht maximal 2 Sterne.
Stayed 12 nights in Jan 2019

8/10 Good

John Guldager

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Semi
Hotellet er dejligt og ligger i rolige omgivelser, men der er ikke andet end hotellet. 30 min i bil til Khao Lak Centrum. Lækker strand og Pool. Personalet derimod er ringe. De kan ikke engelsk, smiler ikke, ingen service de kan stå 10 personer og kigge på hinanden de har ingen kendskab til servicefaget, det er en skam da hotellet har potentiale.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solidno
Prekrasan objekt, velike komforne sobe, cisto i uredno. Prekrasan ogromni bazen, usluzno osoblje. Organizacija funkcioniranja objekta bi mogla biti i bolja za 5 zvjezdica, masaze pretjerano skupe u odnosu na kvalitetu i u odnosu na ponudu u neposrednom okruzenju. Sve u svemu jedan ugodan odmor!
Stayed 16 nights in Jan 2019

6/10 Okay

Andre

Liked: Cleanliness, room comfort
Disliked: Staff & service
5 star hotel in a 3 star package
We had three weeks’ vacation in Thailand and we stayed at the LeMenara hotel for the full time. This hotel experience where filled with dual feelings. The hotel has a nice location, more or less lonely on a ~10 km long beach. The beach were nice with comfortable sun beds on the side and the pool next to were great and no problem for the children to play and have fun in. The rooms were nice and clean and the beds were comfortable. Overall finish for the hotel feels a bit old despite the hotel is just 2 years old. Regarding food and service they have a long way to go. They don't understand what is expected from a 5 star hotel. Price and quality for food was not good. You rather walk 10 min to the competitive beach restaurants on the sides and there you get food, faster, cheaper and better. Timing was terrible, it takes 45 min - 1hour to get your lunch/dinner, you have to wait >30 min for pancaces, eggs and omelettes etc during breakfast. They forget your orders, coffea/tea was quiet often cold. We talked with management, gave feed back, with the result that the service became worse and you had to fix your own coffea/tea by yourself. Food staff didn´t know English with the consequence that orders were often wrong and you had send back the food. They really need new management for the restaurants. Service staff at the reception was helpful, great and generous. In total it's a 5 star hotel in a 3 star package
Stayed 10 nights in Dec 2018

8/10 Good

Tim

Liked: Cleanliness, property conditions & facilities, room comfort
In general a happy customer
Hotellet ligger langt fra by og seværdigheder. Hvis dit ønske er afslapning ved pool og strand, er dette et rigtig fint sted. Lækkert hotel med gode faciliteter. Eneste negativ var service i restauranten da det ofte tog alt for lang tid at få sin mad
Stayed 7 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 16 nights in Dec 2018

8/10 Good

Michael

Liked: Cleanliness, room comfort
food just okay
we had dinner one time in hotel tenderloin steak was everything else than tender. we did complain but due to the fact that the employees dont speak well english, i could not address our problem... fact is that was definitely no tenderloin.
Stayed 7 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2018

10/10 Excellent

José

Fantastisk upplevelse från första till sista minuten av de 9 nätter vi bodde här. Vi bokade ett dubbelt rum vilket var stort och rymligt på alla sätt, fräscht, sköna sängar. Personalen var alltid mycket trevliga och serviceinriktade, frukostbuffén var riktigt bra med många olika alternativ och allt färskt och gott. Stor pool och gott om solsängar också nära stranden om man valde att vara där. Stranden hade vi nästan för oss själva, vilken upplevelse! Hela hotellområdet är väldigt fint och ganska lugnt på kvällarna. När det gäller läget är det långt ifrån Khao Lak centrum så antingen hyr man en bil (som vi gjorde) och inte riskerar att köra de 20 km dit med sträckor helt utom gatubelysning på en moped eller så tar man en taxi som i längden kan komma att kosta lika mycket som en normal stor hyrbil. Jag kan varmt rekommendera hotellet och kommer garanterat att bo här nästa gång vi är i Thailand.
Stayed 9 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Very nice beach and swimming pool. The pool bar could be improved: better cocktails and snacks.the hotel could provide more activities for the guests - the location is an issue because is really far away from Khao Lak Center. Because of that, the hotel should also improve shuttle service.
Stayed 3 nights in Nov 2018

8/10 Good

Merry, Zeitlofs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr ruhig gelegenes hotel neu und top gepflegt Kein Trubel einfach nur Entspannung So wie wir es gesucht und gefunden haben Absolut zu empfehlen 😎😎
Stayed 10 nights in Oct 2018

10/10 Excellent

Lennart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotel
Fantastiskt hotel gigantisk pool en skön upplevelse nästa ensamma på stranden
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 dagars vistelse
Det är ett hotell som fortfarande byggs! Därav misstänker jag att det var så pass lite folk där! Fantastisk pool, god frukost, mycket att välja mellan! Fantastisk service! Underbart med gratis aktiviteter som tex yoga! Underbar strand! Finns inte mycket att göra, du måste ha moppe, hotellet ligger off!
Stayed 4 nights in Jan 2018

8/10 Good

Christel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelli sijaitsee Hyvin rauhallisella paikalla . Läheltä löytyy ainoastaan 2 rantaravintolaa . Hotelli aivan uusi joten kaikki ravintolat eikä spa olleet vielä valmiita . Henkilökunta erittäin auttavaisia . Maastopyöriä saa vuokrata hotellista mutta löytyy myös ilmaisia ” mummopyöriä ” lainaksi lähialueen tutkailua varten .
Stayed 7 nights in Jan 2018

10/10 Excellent

karsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
einsam und allein
Das Hotel hat gerade vor 3wochen geöffnet daher war es sehr ruhig wenig Gäste trotzdem super Frühstück schon fast Brunch riesen Pool um die 100meter lang und 25 m breit trinken etwas teuer essen Preise gehen noch so ansonsten ist ringsherum nichts außer ein kleines Restaurant neben dem Hotel direkt am Strand mit super lecker Essen und traumhaft günstigsten Preisen wer die absolute Ruhe sucht ist hier richtig Kilometer weiter leerer Sandstrand
Stayed 3 nights in Jan 2018