Brand New Balloon Family Room
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Reviews of Naruwan Inn

3 out of 5
Naruwan Inn
No.385, Sec. 2, Zhongxing Rd., Taitung, Taitung County

Reviews

7.8

Good

Rating 10 - Excellent. 86 out of 281 reviews" "
Rating 8 - Good. 111 out of 281 reviews" "
Rating 6 - Okay. 52 out of 281 reviews" "
Rating 4 - Poor. 25 out of 281 reviews" "
Rating 2 - Terrible. 7 out of 281 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

CHI HSIEN

Stayed 2 nights in Oct 2023

8/10 Good

wen-chun

Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
櫃檯服務品質有待加強
期待在那魯灣的渡假，卻被櫃檯服務小姐不親切又冷淡的check in態度澆熄了我愉快的心情，幸好飯店其他人員及客房乾淨整潔，讓我期待下一次那魯灣住宿
Stayed 2 nights in Aug 2023

8/10 Good

Chi Hung

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Chen-yu

Stayed 1 night in Jul 2023

4/10 Poor

YUNG CHAI

Stayed 1 night in Jul 2023

4/10 Poor

TIEN YUAN

Stayed 1 night in Jul 2023

6/10 Okay

Tzu-Hsiang

Stayed 1 night in Jul 2023

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The access to the pool and spa was fantastic. I also forgot sunglasses in my room and was incredibly happy they found them and had them mailed to me within 3 days!
Stayed 2 nights in May 2020

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, either hot spring or breakfast, we love it
Stayed 1 night in Mar 2020

2/10 Terrible

Julie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Don't stay here or use hotel.com
Hotel.com and the hotel didn't speak to each other. There was no room and after much time spent stressed was moved a different hotel. Problem? Well it was to separate uncomfortable single beds for my wife and I as we started our 10 year anniversary weekend. No real apologies. So I can't recommend either hotel.com nor this hotel. Book with someone else.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

8/10 Good

Bill, Taichung City

Liked: Staff & service, property conditions & facilities, room comfort
The room is capacious and comfortable. But the Cleanliness of the room Can Be more exact.
Stayed 1 night in Jan 2018
Response from 訂房 on 2 Feb 2018
常感謝您

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location is hard to find. not a lot of amenities available. need to pay additional for bike or hot spring. people friendly, wifi, AC

10/10 Excellent

Wen Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間很大很安靜。
Stayed 1 night in Apr 2024

4/10 Poor

LI YUAN

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Yu pin

Stayed 1 night in Dec 2023

6/10 Okay

Tzu-Hsiang

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
好好改善環境吧
房間很多螞蟻 感覺不太好殺不完 行李都要蓋起來 包包也要拉起來 才不會有螞蟻跑進去 雖然直接升等 但我們三間裡面有兩間都有螞蟻 拍照只是一小部分 床上也都會有
Stayed 1 night in Jul 2023

10/10 Excellent

秋蓮

Stayed 1 night in Dec 2022

8/10 Good

登川

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

CHING YAO

Stayed 1 night in Oct 2022

6/10 Okay

愛翎

Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Chih-Yung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的房間，得到很好的休息。
Stayed 1 night in Aug 2022

10/10 Excellent

CHUNGCHEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Tunming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
什麼都好就沒有停車位，另外打電話都沒人接聽
什麼都好就沒有停車位，另外打電話都沒人接聽
Stayed 1 night in Jul 2022

10/10 Excellent

Sheng-Po

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

YEN CHIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

SHU HUA

Stayed 1 night in Jun 2022

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很乾淨很新， 地點也很ok， 停車方便。
Stayed 1 night in Apr 2022

8/10 Good

Pei shan

Stayed 2 nights in Apr 2022

10/10 Excellent

CHIH HENG

Stayed 1 night in Apr 2022

10/10 Excellent

CHIPING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

YI JAN

Stayed 1 night in Apr 2022

10/10 Excellent

CHIA EN

Stayed 1 night in Mar 2022

10/10 Excellent

Shao-Feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
衛生整潔cp高，可以搭配國旅卷
Stayed 1 night in Jan 2022

8/10 Good

KAO-CHING

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Sheng Heng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
貼心的客房服務
飯店寬敞舒適 使用app訂房會有房間預冷服務 非常貼心
Stayed 1 night in Apr 2021

8/10 Good

HSIU HSIN

Liked: Cleanliness, property conditions & facilities, room comfort
值得再一次入住的飯店
Stayed 1 night in Apr 2021

10/10 Excellent

麗娟

Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
房間蠻大的，海鮮粥還不錯吃
Stayed 1 night in Mar 2021

8/10 Good

Yu-Yu

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2021

10/10 Excellent

PEI JU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

8/10 Good

CHIA CHENG

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

6/10 Okay

Yi ching

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2021

8/10 Good

LISAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好 只是停車位非常少
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021