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Reviews of Reikei Hot Spring Resort

3.5 out of 5
Reikei Hot Spring Resort
No.61-5, Guanzihling, Baihe Dist, Tainan

Reviews

7.4

Good

Rating 10 - Excellent. 33 out of 138 reviews" "
Rating 8 - Good. 46 out of 138 reviews" "
Rating 6 - Okay. 38 out of 138 reviews" "
Rating 4 - Poor. 15 out of 138 reviews" "
Rating 2 - Terrible. 6 out of 138 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Travelled with family
We were given the rooms in the adjacent building where the spa is. However, we had to lug our bags to the second floor. No lift. Also towards the evening the hot spa pools are not clean.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to relax and unwind, and totally enjoyed the hot spring bath.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the in room spa
Stayed 2 nights in Nov 2019

4/10 Poor

Joanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

SF

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, double bath tubs for spa enjoyment. A pity that no welcome fruits provided in the room for the price of this hotel.
Stayed 1 night in Apr 2019

10/10 Excellent

耀宗

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

8/10 Good

Changshu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall speaking, this (the hotel) is a nice place to relax and to enjoy the hot spring in Tainan area.
Stayed 1 night in Dec 2021

8/10 Good

Shiao-Fang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
平平
住宿整體環境還好 溫泉泡起來很棒
Stayed 1 night in Dec 2021

8/10 Good

YIWEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Chia-Chiao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住的是尊榮館,房型空間大且舒適唯一缺點是隔音較不好,早餐普通 可以多增加點樣式，附近也有一些餐館庭走路即可到達,整體來說體驗極佳,如有機會會再選擇入住
Stayed 1 night in Dec 2021

10/10 Excellent

WENLING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Tsui-Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Ying Wei

Stayed 1 night in Dec 2021

10/10 Excellent

Po-yang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

I HSIU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Yi-Han

Stayed 1 night in Nov 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
房間地板都沒有清潔，退房時櫃檯也沒有服務人員接待，體驗不好。
Stayed 1 night in Nov 2021

4/10 Poor

Xiuying

Disliked: Cleanliness, staff & service, property conditions & facilities
在大眾池的泥漿溫泉和精油池還不錯但美中不足的是烤箱沒開放，房間還蠻乾淨的，但在走廊上都會看到可能是剛收拾好的房間毛巾類的東西看起來不是很舒服，希望能顧及未退房的的客人的觀感，且有反應冷氣太冷而服務台的人只是教你怎麼調也沒有說要過來覺得不受重視希望改善
Stayed 1 night in Nov 2021

8/10 Good

CHUN LIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

2/10 Terrible

Yichen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
照片跟實際落差許多，入住時間要到下午五點才能check-in,櫃檯允許我們先去大眾池泡湯等待至五點，但是大眾池環境髒亂，泡湯池充滿皮屑，住宿房間充滿煙味，有讓我們換房間但是可能中央空調的關係，煙味一直無法散去，房間清潔度也都有待加強。
Stayed 1 night in Nov 2021

10/10 Excellent

Hsiung-jen

Stayed 1 night in Nov 2021

2/10 Terrible

Hsiao feng

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
沒有能力應付多組客人的飯店，吃個早餐亂七八糟
Stayed 1 night in Oct 2021

4/10 Poor

PINGCHIH

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
住宿體驗
要入住生活館系列的顧客建議評估自身是不是很好入眠的人，不然此館都是木板隔間，隔音效果偏差，床的部份尚可，價位上感覺不太對等，早餐就是一般自助式，之後不會選擇住宿而是單純來泡湯，畢竟湯屋24H開放的，以上僅供參考，請大家斟酌參考，祝大家玩得開心。
Stayed 1 night in Oct 2021

8/10 Good

Hsuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
已經不是第一次造訪，房間剛溫泉真的很棒~服務也好。只是因為防疫，早餐改成套餐式的。西式早餐不錯，中式早餐醬菜偏多，菜色較少，建議可以調整。此外，也建議改成若吃不飽可以再追加。
Stayed 1 night in Oct 2021

10/10 Excellent

CHENYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

YING KU

Stayed 1 night in Sep 2021

6/10 Okay

JUl MI

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

CHING YUAN

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Xu Mingnan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2021

8/10 Good

YUYING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

CHIEH HSIN

Disliked: Property conditions & facilities
住在比較高級的尊榮館 ，但是隔音真的很差，整晚都聽得到外面走廊的聲音，浴池算是蠻大，離淋浴間很近，但是廁所沒有門，不是很方便感覺沒有隱私，早餐就很普通的吐司、沙拉、雞腿排有點硬
Stayed 1 night in Aug 2021

4/10 Poor

Pei Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
會館本身很好 只可惜遇到素質不好的客人 半夜在走廊跑 追逐 門打開著說話
Stayed 1 night in Jul 2021
Response from 儷景溫泉會館 on 1 Aug 2021
您好 非常感謝您的耐心以及喜愛 我們已著手處理中 並會加強與旅客的溝通 我們非常重視您的感受 謝謝

4/10 Poor

Kai-Sheng

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Great hot spring, but they need to hire a consultant to provide real service.
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Property conditions & facilities
Stayed 1 night in Mar 2021

6/10 Okay

Wan Hen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

4/10 Poor

Sheng-Yung

Travelled with family
Disliked: Cleanliness
房品質跟價格有落差
今天是家庭旅遊看了節目報導才選擇入住 一入大廳服務人員態度還算可以，在說明入住內容後就直接上樓來到房間，一到房間後因我們有一些東西需要使用冰箱，打開冰箱後大傻眼居然裡面好幾個地方發霉(是很久沒人住這房間嗎)，掀開一床被子發現床包上也有污漬，好幾處角落都未清潔，當下打給客服反應客服也沒有說要幫我們換房，只說會請人來看，等房務人員來只帶著毛巾來做清潔，也換了床包，這個價格跟住房品質落差太大了 但還是有好的部份就是大眾池泥漿溫泉，連房間裡也有附，餐廳的口味算有水準 整體來說管理上應該要好好加油了，不然就太對不起這個價格了
Stayed 1 night in Mar 2021
Response from 儷景溫泉會館 on 1 Aug 2021
您好 非常感謝您的耐心以及喜愛 我們已著手處理中 並會加強員工教育訓練以及整潔要求 我們非常重視您的感受 謝謝

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
性價比不高
優點：泥漿溫泉很棒。缺點：房間角落灰塵多，逃生出口堆了房務清潔車與備用椅，最不能接受的是如此價位，早餐竟然用了不少的costco食物，如餐包與馬芬等。
Stayed 1 night in Mar 2021
Response from 儷景溫泉會館 on 1 Aug 2021
您好 非常感謝您的耐心以及喜愛 我們已著手處理中 並會加強整潔以及餐點多樣性 我們非常重視您的感受 謝謝

8/10 Good

SHUI HEUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間內的泥漿溫泉，超級舒服。 早餐選擇有點少，若可以增加一些熱湯會更好。 公眾池更衣地方太少，有點簡陋
Stayed 1 night in Feb 2021

8/10 Good

CHI HUA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

6/10 Okay

Hsiuwen

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Property conditions & facilities
大眾湯設備太舊, 開放時間太晚
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住和吃的都好，就是毛巾太舊了啊～
Stayed 1 night in Feb 2021

8/10 Good

WAN CHI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

6/10 Okay

Chuning

Travelled with family
Disliked: Property conditions & facilities, room comfort
生活館的設備老舊，隔音不好。 床鋪ㄧ張硬ㄧ張軟。 廁所的味道不太好。
Stayed 1 night in Jan 2021

10/10 Excellent

Li Fang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

WunYu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness
性價比需努力
個人覺得價位與房間有差異，入住前請考慮 電視畫質不佳，冰箱不知是壞掉還沒插電，冰箱有異味，隔音不好，整潔有待加強 還有之前客戶遺落的東西,
Stayed 1 night in Jan 2021
Response from 儷景溫泉會館 on 1 Aug 2021
您好 非常感謝您的耐心以及喜愛 我們已著手處理中 並會加強房內整潔 我們非常重視您的感受 謝謝