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Reviews of Chateau Rich Hotel

3.5 out of 5
Chateau Rich Hotel
No.114, Chenggong Rd, North Dist, Tainan

Reviews

8.6

Excellent

Rating 10 - Excellent. 75 out of 168 reviews" "
Rating 8 - Good. 66 out of 168 reviews" "
Rating 6 - Okay. 21 out of 168 reviews" "
Rating 4 - Poor. 4 out of 168 reviews" "
Rating 2 - Terrible. 2 out of 168 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room with no windows was cool, quiet, clean, and comfortable. Best sleeps I had on my trip around Taiwan.
Response from 夏都富朗酒店 on 20 Mar 2024
親愛的夏都富朗酒店貴賓 您好 ：感謝您此次選擇下榻夏都富朗酒店並在百忙之中分享您的住宿體驗，很高興聽到您對此次住宿一切滿意，您的讚美與鼓勵是我們前進的動力，我們會為了提供更加優質的住宿而努力，希望很快能有機會再次為您服務，酒店高樓層客房即將裝修完成，屆時將會展現不同的風貌給所有顧客。 夏都富朗酒店全體員工期待您的再次光臨

10/10 Excellent

matthew, Wake Forest

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Super clean hotel with an amazing staff. Everyone was very friendly and so helpful. Many staff members speak English which was also very helpful. They would call taxis for us and made us feel welcomed. The buffet was very good also. Conveniently located. Mall is 7 minute walk. Garden Night Market and other malls 10 minute taxi ride. Tainan is an amazing city. We had the best time and will be back soon.
Stayed 4 nights in Jan 2024
Response from Chateau Rich 訂房組主任 on 24 Jan 2024
Dear Matthew, Thank you for choosing Château Rich hotel . It's our pleasure that you satisfied with your stay. Your praise and encouragement are the driving force for us to move forward. We looking forward to your visit again. Best regards.

10/10 Excellent

BEE CHOO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My following stay experience was all good except on my 1st day arrival, a young lady assistant at the front desk on evening duty whom I asked to assist to dial for a taxi looked sombre.
Stayed 2 nights in Dec 2023
Response from Chateau Rich 訂房組主任 on 3 Jan 2024
Dear BEE CHOO, Thank you for choosing Château Rich hotel . It's our pleasure that you satisfied with your stay. Your praise and encouragement are the driving force for us to move forward. We looking forward to your visit again. Best regards.

10/10 Excellent

Kenneth

Stayed 3 nights in May 2023

8/10 Good

Tse Hsun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022
Response from Chateau Hotels 貴賓服務中心 on 16 Apr 2023
感謝您的支持，歡迎您再度光臨！

8/10 Good

Simon, Han chu city,Taiwan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1.早餐很好！checkout 速度很快（發票事先已印好！） 2.房間乾淨。 3.櫃臺提供的旅遊介紹的地圖中，看不到夏都富朗旅館。建議可以自己設計一張旅遊地圖，以夏都富朗為中心。便利旅客快速理解週遭的景點！
Stayed 1 night in Sep 2020
Response from 夏都富朗酒店 on 28 Sept 2020
親愛的夏都富朗貴賓 您好 感謝您此次選擇下榻夏都富朗酒店並在百忙之中分享您的住宿體驗，很高興聽到您對此次住宿一切滿意，您的讚美與鼓勵是我們前進的動力，我們會為了提供您更加優質的住宿而努力，希望很快能有機會再次為您服務，夏都富朗酒店全體員工期待您的大駕光臨。

10/10 Excellent

Ramon, Texas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, friendly staff . It is a nice hotel for the price
Stayed 1 night in Jan 2020
Response from Chateau Hotel 貴賓服務中心 on 16 Apr 2023
感謝您的支持，歡迎您再度光臨！

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay with free upgrade
We arrived the hotel at around 6pm and were told that we would receive free upgrade as the room availability was rather tight. It was a pleasure stay with a big room with king size bed and the breakfast was excellent. For sure I will stay here again on my next visit.
Stayed 2 nights in Dec 2019

10/10 Excellent

jung-feng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from 營運副總 Matt on 2 Dec 2019
親愛的貴賓 感謝入住夏都富朗酒店,謝謝您的意見,歡迎再度光臨

8/10 Good

Anonymous

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was spacious, staffs were helpful but location was quite far from the main station.
Stayed 1 night in Nov 2019
Response from 營運副總 Matt on 2 Dec 2019
親愛的貴賓 感謝入住夏都富朗酒店,期待再度光臨

10/10 Excellent

Tees, Vancouver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was big and spacious. The bathroom was new and clean. The breakfast buffet had lots of options, both Taiwanese and western. The hotel is modern and 15 minutes from the main train station. The employees were helpful and attentive. The only negative was the state of the bicycles. Most of the buckets had rust and no brakes.
Stayed 2 nights in Oct 2019
Response from 營運副總 Matt on 4 Nov 2019
親愛的貴賓 感謝入住夏都富朗酒店,謝謝您的建議,飯店會規劃改善,期待下次再度光臨。

10/10 Excellent

Shy yuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
會受到其他旅客講話聲音的影響
Stayed 1 night in Apr 2024
Response from 夏都富朗酒店 on 2 May 2024
親愛的夏都富朗貴賓 您好 感謝您此次選擇夏都富朗酒店並在百忙之中分享您的住宿體驗，很遺憾本次體驗未符合您的期待，我們非常重視每一位客人的感受。反應的問題已經轉交工務部，列為下次裝修處理跟改善的重點。我們會為了提供更加優質的住宿而努力，希望很快能有機會再次為您服務 夏都富朗酒店全體員工期待您的再次光臨

10/10 Excellent

JU YU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地點方便
Stayed 1 night in Mar 2024
Response from 夏都富朗酒店 on 10 Apr 2024
親愛的夏都富朗酒店貴賓 您好 ：感謝您此次選擇下榻夏都富朗酒店並在百忙之中分享您的住宿體驗，很高興聽到您對此次住宿一切滿意，您的讚美與鼓勵是我們前進的動力，我們會為了提供更加優質的住宿而努力，希望很快能有機會再次為您服務，酒店高樓層客房即將裝修完成，屆時將會展現不同的風貌給所有顧客。 夏都富朗酒店全體員工期待您的再次光臨

8/10 Good

Li-Hsun

Stayed 1 night in Feb 2024
Response from Chateau Rich 訂房組主任 on 12 Feb 2024
親愛的夏都富朗酒店貴賓 您好 ：感謝您此次選擇下榻夏都富朗酒店並在百忙之中分享您的住宿體驗，很高興聽到您對此次住宿一切滿意，您的讚美與鼓勵是我們前進的動力，我們會為了提供更加優質的住宿而努力，希望很快能有機會再次為您服務，酒店高樓層客房即將裝修完成，屆時將會展現不同的風貌給所有顧客。 夏都富朗酒店全體員工期待您的再次光臨

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
A nice hotel in the city centre. Not far from food and shopping.
Stayed 2 nights in Jan 2024
Response from Chateau Rich 訂房組主任 on 31 Jan 2024
Dear Dominic , Thank you for choosing Château Rich hotel . It's our pleasure that you satisfied with your stay. Your praise and encouragement are the driving force for us to move forward. We looking forward to your visit again. Best regards.

8/10 Good

Shinji

Travelled with family
Liked: Cleanliness, staff & service, amenities
駅から近くとても便利、治安もとても良いところ。
Stayed 4 nights in Dec 2023
Response from Chateau Rich 訂房組主任 on 16 Jan 2024
シャトーの多いホテルのお客様へ:この度は、お忙しい中、シャトーリッチホテルにご宿泊頂き、ご宿泊の感想を共有して頂き誠にありがとうございます。この度のご滞在にご満足いただけたご様子を伺い、大変嬉しく思います。今後もより質の高い宿泊施設をご提供できるよう努力してまいりますので、またのご利用を心よりお待ちしております。当ホテルの高層階客室はリニューアルを迎え、すべてのお客様に違った表情を見せてまいります。シャトーリッチホテルスタッフ一同、またのご来店を心よりお待ちしております

8/10 Good

MASANORI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from 夏都富朗酒店 on 27 Dec 2023
親愛的夏都富朗酒店貴賓 您好 ：感謝您此次選擇下榻夏都富朗酒店並在百忙之中分享您的住宿體驗，很高興聽到您對此次住宿一切滿意，您的讚美與鼓勵是我們前進的動力，我們會為了提供更加優質的住宿而努力，希望很快能有機會再次為您服務，酒店高樓層客房即將裝修完成，屆時將會展現不同的風貌給所有顧客。 夏都富朗酒店全體員工期待您的再次光臨

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
乾淨舒適的房間
房間整潔, 空間充足, 距離火車站步行十分鐘; 如果早餐能提供更多素食選擇會更好
Stayed 1 night in Dec 2023
Response from Chateau Rich 訂房組主任 on 20 Dec 2023
親愛的 Su Meng Leong 旅人您好 ：感謝您此次選擇下榻夏都富朗酒店並在百忙之中分享您的住宿體驗，很高興聽到您對此次住宿一切滿意，您的讚美與鼓勵是我們前進的動力，我們會為了提供更加優質的住宿而努力，希望很快能有機會再次為您服務，酒店高樓層客房即將裝修完成，屆時將會展現不同的風貌給所有顧客。 夏都富朗酒店全體員工期待您的再次光臨

8/10 Good

TOKIO

Travelled with family and small children
Liked: Amenities
蜜蜂の内装がかわいいホテルです。
Stayed 2 nights in Nov 2023
Response from Chateau Rich 訂房組主任 on 6 Dec 2023
シャトーの多いホテルのお客様へ:この度は、お忙しい中、シャトーリッチホテルにご宿泊頂き、ご宿泊の感想を共有して頂き誠にありがとうございます。この度のご滞在にご満足いただけたご様子を伺い、大変嬉しく思います。今後もより質の高い宿泊施設をご提供できるよう努力してまいりますので、またのご利用を心よりお待ちしております。当ホテルの高層階客室はリニューアルを迎え、すべてのお客様に違った表情を見せてまいります。シャトーリッチホテルスタッフ一同、またのご来店を心よりお待ちしております

10/10 Excellent

CHIHHUNG

Stayed 1 night in Nov 2023
Response from 夏都富朗酒店 on 27 Dec 2023
親愛的夏都富朗酒店貴賓 您好 ：感謝您此次選擇下榻夏都富朗酒店並在百忙之中分享您的住宿體驗，很高興聽到您對此次住宿一切滿意，您的讚美與鼓勵是我們前進的動力，我們會為了提供更加優質的住宿而努力，希望很快能有機會再次為您服務，酒店高樓層客房即將裝修完成，屆時將會展現不同的風貌給所有顧客。 夏都富朗酒店全體員工期待您的再次光臨

10/10 Excellent

Hsin hung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from 夏都富朗酒店 on 21 Nov 2023
親愛的夏都富朗酒店貴賓 您好 ：感謝您此次選擇下榻夏都富朗酒店並在百忙之中分享您的住宿體驗，很高興聽到您對此次住宿一切滿意，您的讚美與鼓勵是我們前進的動力，我們會為了提供更加優質的住宿而努力，希望很快能有機會再次為您服務，酒店高樓層客房即將裝修完成，屆時將會展現不同的風貌給所有顧客。 夏都富朗酒店全體員工期待您的再次光臨

10/10 Excellent

Ken

Stayed 1 night in Nov 2023
Response from Chateau Rich 訂房組主任 on 13 Dec 2023
親愛的 KEN 旅人 您好 ：感謝您此次選擇下榻夏都富朗酒店並在百忙之中分享您的住宿體驗，很高興聽到您對此次住宿一切滿意，您的讚美與鼓勵是我們前進的動力，我們會為了提供更加優質的住宿而努力，希望很快能有機會再次為您服務，酒店高樓層客房即將裝修完成，屆時將會展現不同的風貌給所有顧客。 夏都富朗酒店全體員工期待您的再次光臨

10/10 Excellent

Chia Hui

Stayed 1 night in Aug 2023
Response from Chateau Rich 訂房組主任 on 12 Nov 2023
親愛的夏都富朗酒店貴賓 您好 ：感謝您此次選擇下榻夏都富朗酒店並在百忙之中分享您的住宿體驗，很高興聽到您對此次住宿一切滿意，您的讚美與鼓勵是我們前進的動力，我們會為了提供更加優質的住宿而努力，希望很快能有機會再次為您服務，酒店高樓層客房即將裝修完成，屆時將會展現不同的風貌給所有顧客。 夏都富朗酒店全體員工期待您的再次光臨

8/10 Good

MASATOSHI

Stayed 2 nights in Sep 2023
Response from EDDY on 18 Oct 2023
親愛的夏都富朗酒店貴賓 您好 ：感謝您此次選擇下榻夏都富朗酒店並在百忙之中分享您的住宿體驗，很高興聽到您對此次住宿一切滿意，您的讚美與鼓勵是我們前進的動力，我們會為了提供更加優質的住宿而努力，希望很快能有機會再次為您服務，酒店高樓層客房即將裝修完成，屆時將會展現不同的風貌給所有顧客。 夏都富朗酒店全體員工期待您的再次光臨

8/10 Good

ChienFeng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from EDDY on 18 Oct 2023
親愛的夏都富朗酒店貴賓 您好 ：感謝您此次選擇下榻夏都富朗酒店並在百忙之中分享您的住宿體驗，很高興聽到您對此次住宿一切滿意，您的讚美與鼓勵是我們前進的動力，我們會為了提供更加優質的住宿而努力，希望很快能有機會再次為您服務，酒店高樓層客房即將裝修完成，屆時將會展現不同的風貌給所有顧客。 夏都富朗酒店全體員工期待您的再次光臨

8/10 Good

Yung shu

Stayed 1 night in Aug 2023
Response from EDDY on 18 Oct 2023
親愛的夏都富朗酒店貴賓 您好 ：感謝您此次選擇下榻夏都富朗酒店並在百忙之中分享您的住宿體驗，很高興聽到您對此次住宿一切滿意，您的讚美與鼓勵是我們前進的動力，我們會為了提供更加優質的住宿而努力，希望很快能有機會再次為您服務，酒店高樓層客房即將裝修完成，屆時將會展現不同的風貌給所有顧客。 夏都富朗酒店全體員工期待您的再次光臨

10/10 Excellent

TSUNGHAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and convenient
Stayed 1 night in Aug 2023
Response from EDDY on 18 Oct 2023
親愛的夏都富朗酒店貴賓 您好 ：感謝您此次選擇下榻夏都富朗酒店並在百忙之中分享您的住宿體驗，很高興聽到您對此次住宿一切滿意，您的讚美與鼓勵是我們前進的動力，我們會為了提供更加優質的住宿而努力，希望很快能有機會再次為您服務，酒店高樓層客房即將裝修完成，屆時將會展現不同的風貌給所有顧客。 夏都富朗酒店全體員工期待您的再次光臨

10/10 Excellent

Yu-fen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的住宿，早餐好吃
Stayed 1 night in Aug 2023

10/10 Excellent

??

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
整體環境清潔乾淨很舒服
Stayed 1 night in Jul 2023

10/10 Excellent

有章

Stayed 1 night in Jun 2023

8/10 Good

Ichiro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just behind a corner of a street so taxi driver can miss the location
Stayed 1 night in Jun 2023

2/10 Terrible

yoshie

Stayed 1 night in May 2023

8/10 Good

Shu Yuan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

MASATOSHI

Stayed 1 night in Apr 2023

10/10 Excellent

Chia Chia

Stayed 1 night in Apr 2023
Response from Chateau Hotels 貴賓服務中心 on 16 Apr 2023
感謝您的支持，歡迎您再度光臨！

6/10 Okay

Kozo

Liked: Staff & service, amenities
Stayed 1 night in Mar 2023

10/10 Excellent

Ti-Ming

Stayed 1 night in Mar 2023
Response from Chateau Hotels 貴賓服務中心 on 16 Apr 2023
感謝您的支持，歡迎您再度光臨！

10/10 Excellent

Yu Hong

Stayed 1 night in Mar 2023
Response from Chateau Hotel 貴賓服務中心 on 16 Apr 2023
感謝您的支持，歡迎您再度光臨！

6/10 Okay

wen hsin

Travelled with family
Liked: Cleanliness, staff & service
對夏都的期望太高，這只適合商旅，優點是走路就可到林百貨，鄭成功廟，新光三越。旁邊有超商。缺點是停車不便，老舊旅社翻新，地下室車位有限，大台車不好進出，一進門口潮濕味很重，早餐選擇性不高，冷氣很冷沒法調整。洗澡水溫忽冷忽熱，孩子自己洗澡要留意，以免燙傷。隔音不好。期望夏都能維持品牌的品質
Stayed 1 night in Feb 2023

10/10 Excellent

HSIAOWEI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

4/10 Poor

Liping

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Fong

Stayed 3 nights in Jan 2023

6/10 Okay

Tzu-Kun

Travelled with family
Stayed 1 night in Dec 2022

8/10 Good

CHIEN CHUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

6/10 Okay

Tingyi

Stayed 1 night in Nov 2022

8/10 Good

YUNGFENG

Stayed 1 night in Nov 2022

6/10 Okay

Hsyu-Hsun

Travelled with family
簡單乾淨
Stayed 1 night in Aug 2022

6/10 Okay

WEICHIEH

Travelled with family
環境清潔很好，但是隔音很差，一大早就被隔壁跟樓上的小孩吵醒。
Stayed 1 night in Jul 2022
Response from OSCAR on 1 Aug 2022
親愛的夏都富朗酒店貴賓 您好 感謝您此次選擇下榻夏都富朗酒店並在百忙之中分享您的住宿體驗，反應的問題會轉交給相關單位，您的讚美與鼓勵是我們前進的動力，我們會為了提供您更加優質的住宿而努力，希望很快能有機會再次為您服務，2022年第三季前高樓層客房會裝修完成,將會展示不同的風貌給所有顧客 夏都富朗酒店全體員工期待您的再次光臨

6/10 Okay

Verified traveller

隔音差
Stayed 1 night in Jul 2022
Response from OSCAR on 26 July 2022
親愛的夏都富朗貴賓 您好 感謝您此次選擇下榻夏都富朗酒店並在百忙之中分享您的住宿體驗，反應的問題已經轉交相關單位處理跟改善，您的讚美與建議是我們前進的動力，我們會為了提供您更加優質的住宿而努力，希望很快能有機會再次為您服務，2022年第三季前高樓層客房會裝修完成,將會展示不同的風貌給所有顧客 夏都富朗酒店全體員工期待您的再次光臨

10/10 Excellent

KUN YANG

Stayed 1 night in Jul 2022
Response from OSCAR客務部主管 on 14 July 2022
親愛的夏都富朗酒店貴賓 您好 感謝您此次選擇下榻夏都富朗酒店並在百忙之中分享您的住宿體驗，反應的問題已經轉交給相關單位處理，您的讚美與鼓勵是我們前進的動力，我們會為了提供您更加優質的住宿而努力，希望很快能有機會再次為您服務，2022年第三季前高樓層客房會裝修完成,將會展示不同的風貌給所有顧客 夏都富朗酒店全體員工期待您的再次光臨