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Reviews of Motel 6 Tacoma, WA - Fife

2 out of 5
Motel 6 Tacoma, WA - Fife
5201 20th St E, Fife, WA

Reviews

7.0

Good

Rating 10 - Excellent. 323 out of 1010 reviews" "
Rating 8 - Good. 250 out of 1010 reviews" "
Rating 6 - Okay. 164 out of 1010 reviews" "
Rating 4 - Poor. 113 out of 1010 reviews" "
Rating 2 - Terrible. 160 out of 1010 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Beatriz

Liked: Staff & service
I like that the property had a “modern” feeling.
Stayed 1 night in May 2024

8/10 Good

Nichole

Travelled with partner
Liked: Amenities
Natalie is Amazing!!! She has the Best Customer Service skills around. She is always able and willing to accommodate any and all requests. Also the New Beds are very comfortable!!! Very pleased to see the pool is up and running so early in the year. Great amenity!! Motel 6 Keep up the Good Work!!!
Stayed 1 night in May 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Jason

Disliked: Amenities
Keep up the good work!!!!
Stayed 1 night in May 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No coffee TV channels limited all the good channels you can't watch
Stayed 1 night in May 2024

10/10 Excellent

Donna

Liked: Staff & service, amenities, property conditions & facilities
I admired the friendly service at the reception desk and the other patrons renting theirs rooms were truly inviting to others
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 20 May 2024
Hi Donna,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

6/10 Okay

Heather

Liked: Staff & service
Stayed 1 night in May 2024

2/10 Terrible

Lynn

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It said the Motel was smoke free, but right as we entered the lobby you could smell the smoke. When we checked in and got our room key we went straight to the room, but we saw it was not clean. Then we went to the front desk, they said it would take an hour for them to get it cleaned.
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 20 May 2024
Hi Lynn,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

2/10 Terrible

Francis

Disliked: Staff & service, property conditions & facilities
Attitude adjustments for most .Hospitality some workers needed to know the definition ..
Stayed 1 night in May 2024
Response from Brand Experience Team on 20 May 2024
Hi Francis,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Maz K.#Team6

8/10 Good

Randall H

Liked: Cleanliness, amenities, property conditions & facilities
What are the nicer properties in this area
Stayed 1 night in May 2024
Response from Brand Experience Team on 20 May 2024
Hi Randall, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from Brand Experience Team on 20 May 2024
Hi Traveler,Thank you for the perfect rating!! Maz K.#Team6

8/10 Good

Elaine

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was like out of a bad violent movie
Stayed 4 nights in Apr 2024
Response from Nancy Y. on 14 May 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

10/10 Excellent

Gerald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 14 nights in Apr 2024
Response from Nancy Y. on 14 May 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

8/10 Good

Lori

Liked: Cleanliness, staff & service, amenities
The room was clean. I know the area and didn’t expect it to be fabulous. The room did have an air freshener that was a bit much. I have a sensitive nose, so that kinda gave me a headache by the end of the night. I took an aspirin. The cheap rate in order to see a show at the nearby casino was worth it.
Stayed 1 night in May 2024
Response from Nancy Y. on 14 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Joseph

Stayed 1 night in Apr 2024
Response from Brand Experience Team on 17 May 2024
Hi Joseph, Thank you for positively rating your stay!Natalie #Team6

8/10 Good

Kalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 9 May 2024
Hi Kalia, We are glad you enjoyed your stay!Maz K.#Team6

8/10 Good

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Cheapest and clean for the prices
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Leo, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

2/10 Terrible

Gina

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 9 May 2024
Hi Gina,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Melissa

Stayed 1 night in Apr 2024

8/10 Good

DeVeryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The cleaning ladies were great
Stayed 7 nights in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi DeVeryl, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

6/10 Okay

Performance

Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 9 May 2024
Hi Traveler,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Zyandrea

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Zyandrea,Thank you for the amazing rating!! Maz K.#Team6

6/10 Okay

Andrew

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 9 May 2024
Hi Andrew,Thank you for rating your stay.Maz K.#Team6

4/10 Poor

Kita May

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and polite!! Room smelled like cigarettes and loud stomping from upstairs. My husband was standing outside and this lady walked out from a room a few doors down and was pissed off talking about that dude just ripped her off?!! Very brightly lit around the area but that didn't stop the crazies and druggies driving and walking around.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 30 Apr 2024
Hi Kita May, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Natalie #Team6

2/10 Terrible

Linda

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Druggies in the parking lot all night. Loud upstairs never stopped walking across the floor. 30 min after arrival someone knocked on our door looking for the dealer who was previously there apparently. Not happy at all.
Stayed 1 night in Apr 2024

8/10 Good

DeVeryl

Liked: Staff & service
The cleaning were great
Stayed 7 nights in Apr 2024
Response from Brand Experience Team on 30 Apr 2024
Hi DeVeryl, Thank you for positively rating your stay!Natalie #Team6

8/10 Good

Christopher

Stayed 1 night in Apr 2024

8/10 Good

Elaine

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good place to be at all
Stayed 7 nights in Apr 2024

4/10 Poor

Sabrina

Disliked: Cleanliness, staff & service
The girls are terrible at cleaning the rooms
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Sabrina,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

Vikki

Liked: Cleanliness, property conditions & facilities
Kinda pricey for the area
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Vikki,Thanks for your review, we really appreciate the support. Maz K.#Team6

10/10 Excellent

isaiah

Liked: Cleanliness, staff & service, property conditions & facilities
The super bright lights in parking lot made it feel more safe
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Traveler,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Brian

Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 25 Apr 2024
Hi Brian,Thank you for the amazing review!Maz K.#Team6

8/10 Good

Brian

Stayed 1 night in Apr 2024

10/10 Excellent

Erin

Travelled with family
Great little place. Check in was fast. He walked us to our motel room door and opened for us. Hotel is older but they added “pretty” little things to rooms to update them. Was pleasantly surprised. Had a kitchen w stove/oven. Area rugs. A fancy light. Nice silver framed mirrors. New bathroom tiles. And packaged slippers and some great other disposables including a toothbrush! Great little place at a great price. Best motel I’ve ever stayed at.
Stayed 1 night in Apr 2024

6/10 Okay

Andrew

Travelled with family
Disliked: Staff & service
shower was awful. check in wasn’t the easiest while you had some big girl behind the desk eating wendy’s . couldn’t go inside we had to check in on the outside and could barely hear them speak . beds were alright . overall, you get what you pay for .
Stayed 1 night in Apr 2024
Response from Nancy Y. on 17 Apr 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excellent

Tu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quick check in, the place not safety.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hey friend, thanks for taking time to share your review. We appreciate your support.Natalie #Team6

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff.
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Gerald, We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Natalie #Team6

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Gerald, Thanks for your review, we really appreciate the support.Natalie #Team6

6/10 Okay

Guy

Liked: Staff & service
Price
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Guy, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

6/10 Okay

Pedro

Bueno
Stayed 4 nights in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Pedro, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Natalie #Team6

6/10 Okay

Rachel, Everett

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It didn't start off well when we went to our room to have the key card not work. The beds were soft so that was nice after spending the day at a baseball tournament with my family. Neverthess, the bathroom was very dirty (had dirty hand marks on the wall & the floor had dirt and hair on it). There were people staying in the room below us who look like they are living there who were yelling at each other. The next day there was a tow truck who was trying repo a car that the person was in and trying to drive off the tow trucks hitches.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Rachel, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Natalie #Team6

8/10 Good

Guy

Liked: Staff & service
Stayed 2 nights in Mar 2024

2/10 Terrible

Laura Patricia

Stayed 1 night in Mar 2024

6/10 Okay

Shawna

No extra pet fees!!
Stayed 1 night in Mar 2024

6/10 Okay

Tracie

Travelled with family, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Staff was not the best at checking in. Made it difficult and after I appeared she went on the phone and made me wait longer. The unit was clean.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Tracie,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Bert

Travelled with family, Travelled with pets
Disliked: Amenities, property conditions & facilities
Very noisy traffic all nite. People coming and going into room next door!! Glad I had my protective mid size dog to growl at the walk by traffic
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Bert,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

6/10 Okay

Ariel

Disliked: Staff & service, property conditions & facilities
The hotel grounds were noisy with people moving about / talking/ knocking and cars driving through all day and all night. The front desk agent was abrupt and seemed annoyed. No amenities at this location. No pool or morning coffee. Lots of dogs and saturated grass. The room was a renovated one with a very nice TV mounted on the wall and fresh paint and flooring. Nothing was broken in the room.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

MARIA

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty room, the smell were smoked inside the room. A lot of noise at nights.
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 19 Mar 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Michael

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Don't stay here unless you absolutely have to! Wife and I are waiting for our apartment to be available so we found something cheap, that was close to work, so that we could save more money for when we move in. Staff is nice enough, but the rooms and the amenities are garbage. TV (Dish) only has 41 Channels and of those channels the majority don't have signal. Wifi is barely good enough for streaming services on your phone and coupled with the issues with the TV you'll be bored out of your mind in your room. We got a blanket with a blood stain on it our first night, replaced it with one with a cigarette burn through it, to which we were like "F@ck It" and just dealt with it. One night there was a drug overdose, and the tenant, instead of dialing 911, thought the better option was to run knocking from door to door for help. We ended up calling 911 for them. Homeless use this place as a hangout, they loiter in the laundry room unplugging whatever they can to charge their phones. Another night (1AM) we could hear RATS chewing inside the walls. We informed the front office, and they said there was no possible way there could be rats. I must be getting high off the residue of the previous occupants then, because there are F@cking rats in the wall! The ONLY thing going for this place is its location, and not for the view.
Response from Nancy Y. on 19 Mar 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

6/10 Okay

Thomas

Travelled with family and small children, Travelled with partner
Heater stopped during stay
Stayed 7 nights in Feb 2024
Response from Nancy Y. on 19 Mar 2024
Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6