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"5 stars for all staff, absolutely excellent service, nothing was a problem!!! We have excepted much more from the food though, using frozen vegetable in meals, meals which should be served as hot was almost cold, instant taste in meals, etc... We had the same poor experience with food at hotel Konsel. It seems like both hotels in area are aware of being only ones with restaurants and are not bothered about quality of food...It is shame as mountain food has always been the best quality. "

"The woman who greeted us at the reception desk (Jana) was so friendly and welcoming. It was a treat to meet her."

"Great atmosphere, nice restaurant, beautiful surroundings, although isolated. Poor room service, they just removed the garbage, beds were a mess always, not much English speaking, some yes, but it was not easy to get around."

"Check in was seamless, suite was spacious, clean and with pleasant view. Breakfast options were scarce with many buffet options empty as it seems that people from other properties were also coming to the hotel. No one was verifying who was a guest or not at the breakfast buffet that was included. Location was perfect and in close proximity to Adsprach and Teplickie Skaly."

"Very central location, clean and spacious rooms. Only 2 points to improve: breakfast is very simple and no towel hanger in the bathroom. Everything else is perfect."

"Very friendly staff. Nice location. Good breakfast. "

"Ett litet mysigt hotell. Rent o snyggt och fina rum. Helt klart ett vackert ställe Tyst och lugnt på natten"

"Location"

"Very clean and nice building. Comfy beds despite being twin size. Great restaurant in hotel. "

"Clean, comfortable, warm; excellent restaurant with an amazing view. I highly recommend!"

"Great location right next to the park and very good and friendly service. "

"Quiet, rural, nature location with friendly staff"

"My husband & I love staying at Dr. Irena Eris Hotel. We truly enjoy being there."

"Authentic place to stay!"

"Struttura pulita, ottimo ristorante, super colazione. Personale gentile. Piscina, bowling,disco, tennis, barbecue, splendido. È un hotel a tre stelle ma ne vale almeno quattro da non perdere"

"Our stay was overall great. The hotel has great amenities, delicious food and comfortable bed. I would appreciate if the staff would smile a bit more :)) "

"Nice hotel with comfortable location and nice service. Breakfast was generous and delicious."