Boutique Hotels & Resorts in Swinton from AU$404

"Took 20 minutes to check in, 15 minutes to check out - need better technology for sure. Breakfast was very disappointing - have breakfast over the road at Bettys opens at 9. Beware when you ask for bottled water - it’s not what you think - it’s from a tap water filter machine decanted into a washed up bottle- they don’t tell you that!"

"The old swan is central for the pump room,valley park and near to Betty's tearoom and the shops. Breakfast was excellent. Pity the lift was temporarily broken,had to use stairs."

"Room was in good condition however it was a disabled room that was not advised on booking. There was an intermittent unpleasant smell coming from the bathroom. Seeing the disabled room I immediately requested a room change but here was not much enthusiasm as we had a 2 night stay and was told the hotel was full the following night so not much they could do and on the first night there were currently no other made up rooms. Overall the staff at the bar and in the restaurant and around the hotel were very good however breakfast on Sunday morning left a lot to be desired in terms of service as anything cooked took an age to arrive and my wife after at least half an hour gave up on hers but it did arrive as we were leaving! The grounds and facilities are excellent. On departure I was clear to my complaint on the room, I was offered a token without any any investigation and offered access to speak with the deputy manager. I declined both and hoped it would have been dealt with differently as my point was not financial and being fobbed off with £50 and having to request the manager did not feel right. My intention was to convey disappointment with the room in the hope of investigation and recognition to a problem with some assurance it would not remain an issue for others. I left feeling no one really cared! "