Luxury Double Room
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Reviews of A Hilltop Country Retreat

4 out of 5
A Hilltop Country Retreat
7 Bergsig Avenue, Swellendam, Western Cape

Reviews

9.4

Exceptional

Rating 10 - Excellent. 47 out of 64 reviews" "
Rating 8 - Good. 12 out of 64 reviews" "
Rating 6 - Okay. 5 out of 64 reviews" "
Rating 4 - Poor. 0 out of 64 reviews" "
Rating 2 - Terrible. 0 out of 64 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A true retreat
My wife and I booked one night at the A Hilltop Country Retreat and it was exactly that, a retreat. We had a great stay, the unit was comfortable and clean and will definitely book again and recommend to friends and family.
Stayed 1 night in Feb 2024
Response from Lana - Manager on 11 Mar 2024
We hope to welcome you back soon! Thank you Greg for your lovely review. see you soon.

10/10 Excellent

Gopal, Markham

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 1 night in Feb 2024
Response from Lana - Manager on 11 Mar 2024
Loved having you! visit us again.

10/10 Excellent

Jocelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So Helpful!!
Great little find. Clean, safe, friendly! Went out of their to sort breakfast for us. Allowed us to use their phone to order pizza!! So relaxing and we’ll equipped!! A must stay if you’re in the area!!
Stayed 1 night in Aug 2023
Response from Lana-Manager on 7 Sept 2023
Thank you Jacelyne for your wonderful review! Loved having you and hope to welcome you back.

10/10 Excellent

Saeed

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Palatial sized rooms, garden and “stoop” with a welcoming braii already set up and ready to be lit. Beautiful artwork on walls and tasteful decor.
Stayed 1 night in May 2023
Response from Lana - Manager on 4 May 2023
Thank you Saeed for your lovely review. Glad you enjoy your stay and hope to welcome you back soon.

8/10 Good

Nathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Retreat is conveniently located, the facilities are clean and you have all the necessary items readily available.
Stayed 2 nights in Jul 2020
Response from Lana on 5 Aug 2020
Thank you Nathan for taking the time to review us. Glad you enjoyed your stay.

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hilltop stay
Lana was a excellent hostess. Great property , well kept and very friendly, accommodating team. I suggest having the braai on site as you can order in sides from Lana and go to the local butcher for great meat. Get Great experience and you get to sit to sit at a fire with a glass or two of wine. Fun time!! I would highly recommend staying here s we will be back for sure.
Stayed 2 nights in Nov 2019
Response from Lana on 25 Nov 2019
Can't wait to welcome you back! Loved having you with us. until next time! Lana

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious accommodations and very helpful managem!
Beautiful accommodations! Lana, the manager, very helpful with advice on what to do and where to eat! Great recommendations!
Stayed 2 nights in Oct 2019
Response from Lana - Manager on 14 Oct 2019
Thank you Anne, we loved having you at our Retreat and we hope to welcome you back very soon! Glad you enjoyed your stay. Lana

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room
We loved our stay at Hilltop. The service was exceptional. The front desk was very helpful. We were greeted with a map of the local area and recommendations on where to eat for dinner. The room was extremely spacious. The wood stove was a highlight.
Stayed 1 night in Jun 2019
Response from Lana - Manager on 10 July 2019
Thank you Candice for your wonderful review. We loved welcoming you to our Retreat and hope to welcome you back soon.

10/10 Excellent

Dhiraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Place
It is a very cosy and beautiful place. Every detail has been looked into intricately. I just stayed here for a night but wished we could have extended it.
Stayed 1 night in Jun 2019
Response from Lana & the team on 20 June 2019
Thank you for taking the time to review us! We loved having you at A Hilltop Country Retreat and hope to welcome you back very soon

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Place.!!! All what you wish.... And very quiet! We come again!
Stayed 1 night in Apr 2019
Response from Lana - Manager on 10 Apr 2019
Thank you for taking the time to review us! We would love to welcome you back to our Retreat.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 140 m apartment.... with 2 bedrooms. Stunning!! The place.... really on the hilltop.... with amazing views down The Valley and very close to the beautiful.... hills!
Stayed 1 night in Apr 2019
Response from Lana - Manager on 5 Apr 2019
Thank you for your lovely review! Glad you enjoyed your rainy stay with us. Enjoy the rest of your trip. Until next time. Lana

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Lana & the team on 2 Jan 2019
Good day James! Thank you for your lovely feedback. Glad you enjoyed your stay with us. We hope to welcome you back. Lana

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place - loved it!!
Absolutely amazing place! Really pretty with loads of homely touches. Very reasonably priced for the stay - loved it and will 100% stay again. Eating recommendations provided and the restaurant was delicious. Thanks!
Stayed 1 night in Oct 2018
Response from Lana on 31 Oct 2018
Thank you for your lovely review! Glad you enjoyed your stay with us and we hope to welcome you back very soon. Lana

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly welcome, property has a lot of character - a cozy and very pleasant place to stay!
Stayed 1 night in Sep 2018
Response from Lana - Manager on 26 Sept 2018
Thank you for taking the time to make a review! So happy you enjoyed your stay. Hope to welcome you back. Lana

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Lana - Manager on 13 Aug 2018
Thank you for the wonderful score! Hope to welcome you back very soon!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room
We stayed only 1 night, arriving after dark, the accommodation was comfortable and we enjoyed our time there. Staff were friendly, and the room was clean and well equipped.
Stayed 1 night in Jul 2018
Response from Lana - Manager on 6 Aug 2018
Thank you Robert for taking the time to review your stay. We are very glad you enjoyed your stay and we hope to welcome you back for a few more nights next time. See you soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cosy cottage stay
Got a free room upgrade to a family suite. A little too big as there was only 2 of us, but it was nice to have a fireplace.
Stayed 1 night in Jun 2018
Response from Lana & the team on 20 June 2018
Thank you for taking the time to review us! Glad you enjoyed your upgrade to the room with a fireplace. Perfect for the cold winter months :) We hope to welcome you back soon.

10/10 Excellent

Nesreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful lodge with beautiful views
This little find was perfect for our night stay. The room was so lovely and had all the little touches to make our stay perfect. It was a little cold but the open fire made it wonderful and cosy. On our arrival we popped to the store and had a bbq as all the equipment is there for your use. The internet was possibly the best we had in SA on our trip. I cannot fault this place it’s a perfect little lodge. One thing to note is that if you go for bed and breakfast then you have to make the breakfast yourself and they will just pop the items in your fridge.
Response from Lana & the team on 2 May 2018
Thank you Nesreen for taking the time to review us & your wonderful review. So glad you enjoyed your stay and we hope to welcome you again in the future.

10/10 Excellent

Giles, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly a retreat
The location on the very edge of a nature reserve is stunning. It really is a retreat - the sound in the morning is bird song. Thoughtful touches of coffee and the basic necessities so you can settle in and use the kitchen. We stayed twice going up and down the Garden Route and we will certainly go back.
Stayed 1 night in Feb 2018
Response from Lana & the team on 2 May 2018
Thank you for your review Giles! We love welcoming you back. Hope to see you again soon.

10/10 Excellent

Graham, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You could not wish for better!
From start to finish staff couldn’t be more helpful and every little thing catered for. Really felt like a retreat. Lovely views of the mountains too.
Stayed 2 nights in Feb 2018
Response from Lana & the team on 8 Mar 2018
What a lovely review, thank you Graham! We appreciate everything you said and we hope to welcome you again soon. Lana, Jane and the Hilltop team

10/10 Excellent

james , london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great setting with great staff.
What s great lodge to break up your trip along the garden route. Shops and restaurants close by. We’re definitely going back.
Stayed 2 nights in Jan 2018
Response from Lana & the team on 18 Jan 2018
THank you for your wonderful review. We hope to welcome you again soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay in quiet part of town
Very comfortable and stylish small hotel up the hill and a bit out of town. Walking distance to picturesque nature reserve.
Stayed 1 night in Nov 2017
Response from Lana & the team on 2 Dec 2017
Good afternoon, thank you for taking the time to reviews us. We are glad you enjoyed your stay with us and our rooms . Sorry that you didn't get time at the pool. hopefully next time around :) Enjoy the rest of your trip in SA We hope to see you again next time. Lana & the Hilltop team

6/10 Okay

peter

Liked: Cleanliness, staff & service
Nice size room but with issues.
After a prompt and pleasant check in where we were told we'd been upgraded to a deluxe room, we were shown to a nice, large, well appointed room. However, on the evening of our stay, the WiFi didn't work and the staff member we spoke to couldn't resolve it. Then later the cable TV went down also. The toilet cistern kept sticking, so I had to deal with that each time we flushed. The shower didn't drain well which meant you showered with several inches of water around your feet. The roof to the room was steel, not unusual in S.A but it meant we were awoken at 06-30 ish by birds running across the roof and then the roof contracting as the sun heated it up. Also the blinds did very little to keep the light out which again didn't help us sleeping in until a reasonable time. None of these were big deals on there own but we were getting fed up of it by the time we were ready to check out. We would have liked to mention these minor irritations when we left but there was no one in the office when we departed so we just left the key and continued our journey. A shame really as the owner and staff are lovely but a little maintenance is needed.
Stayed 1 night in Nov 2017
Response from Lana and Jane on 28 Nov 2017
Good day Peter Thank you for taking the time to review us and thank you for bringing everything under our attention. We will try our best to get it sorted asap. except for the roof, nothing unfortunately we can do for that. Hope you enjoyed the rest of your trip in SA. Lana & the team. PS: the Wi-Fi was off in the complete Swellendam because of a broken power cable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room with a fireplace, kitchenette, lovely outdoor sitting area where you can BBQ. The host was very helpful and friendly. We also received a free upgrade and when we arrived, they even started the fire for us in our room.
Stayed 1 night in Sep 2017
Response from Lana and Jane on 28 Nov 2017
Thank you for your wonderful review. We are very happy you enjoyed your stay with us and we hope to welcome you again in the future. Lana & the team

10/10 Excellent

Haroon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved A Hilltop Country Retreat Very well appointed rooms with every need taken care of.
Stayed 2 nights in Jul 2017
Response from Lana and Jane on 4 Sept 2017
Thank you for taking the time to review us. We hope you can visit us again soon. Lana & Jane

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent
Response from Lana and Jane on 9 June 2017
We hope you can visit us again soon Stephen!

10/10 Excellent

melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful accommodation. They were extremely welcoming and even upgraded us into rooms with fires as they were worried about us during a cold spell. Thank you so much. Would love to come back for a longer stay.
Response from Lana and Jane on 9 June 2017
Good day Melanie, Thank you for taking the time to review us at A Hilltop Country Retreat. We are so glad you enjoyed your stay and hope you can visit us again soon. Lana & Jane

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Neal

Liked: Cleanliness, staff & service, property conditions & facilities
Nice views and rustic accomodation
The accommodation was nice with rustic touches. The room we had looked out over the yard and not the mountains. Service was very good and the hosts were very efficient. Area was ok for k e overnight stop, but not slot else. On our way to garden route, so not a problem for us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful stopover.
This accomodation is perfect for a peaceful getaway/ stop on the garden route. Pretty garden in front of the room with brai facilities for each room. The service was amazing and the best bit was the design of the room. Really nice.

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jane was very welcoming and helpful. The room had wonderful ambience and the private wood bbq was a bonus
Response from General Manager on 17 Nov 2016
Thank you for taking the time to review us, glad you enjoyed your stay & our built in fireplaces. I will send your regard to Jane :) Hope you can visit us again in the future. Lana

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Wow! What a find! A Hilltop Retreat was incredible. The views are breathtaking and the room is stunning. I had no idea what we were in for when we booked. If you find yourself in the area definitely look no further!
Response from General Manager on 17 Nov 2016
Thank you for your stunning review! It makes us so happy to get good feedback and glad our guests enjoyed their stay with us. We hope to see you again soon. Lana

10/10 Excellent

Liezel , Stellenbosch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable guesthouse in quiet neighbourhood.
The room was very spacious, clean and stylishly decorated. The fireplace was a welcome extra since it was very cold during our stay. We would definitely consider staying there again. However we would probably not order the self-prepare breakfast again. It was less than interesting and there are many options for breakfast at one of the restaurants in the quaint town of Swellendam.
Response from Lana on 17 Nov 2016
Hi Liezel, Thank you for taking the time to review us. I agree with you, lots of lovely spots to eat and enjoy in town. The stocked fridge more for the guests who wants to enjoy a bit of peace and quiet :) So glad you enjoyed our "style" each room unique. Hope to see you again next winter.

10/10 Excellent

neil, Buckinghamshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Highest Hilltop in Swellendam
Lana and her team were outstanding ..We loved all the "touches" that they had put in and the bottle of wine to celebrate our anniversary ...so sweet and thoughtful.Would highly recommend this place to lovers of the country style The idea of privacy with your private breakfast and a BBQ for every unit was superb Thank you Lana and your team Neil and Christiane Myers
Response from Lana and Jane on 9 July 2016
Hi Neil & Christiane Thank you for taking the time to review us & picking A Hilltop Country Retreat for your anniversary. We are so happy you enjoyed our "touches" - thats why we love our jobs. We hope you can visit us again soon.

10/10 Excellent

Marius

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine wunderschöne Unterkunft in einer Oase der Ruhe. Die Zimmer/Apartments sind extrem großzügig, haben alles was man braucht, inclusive Holzofen für kalte Nächte. Tracy an der Rezeption war sehr freundlich und hilfsbereit und wir haben uns sehr wohl gefühlt. Im Nachhinein wären wir gerne länger geblieben.
Stayed 1 night in Mar 2024
Response from Lana - Manager on 11 Mar 2024
Thank you for your lovely review Marius. Loved having you and hope to welcome you back.

8/10 Good

berend

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a very low budget (175 euro for 3 nights) a really nice room, bathroom, ktichen. Honest to say its not to compare withe star accommodations but lovely. Nice sitting areas near your room. Bbq option in your own garden. Nice pool with enough parasols. More than value for money
Stayed 3 nights in Jan 2024
Response from Lana - Manager on 22 Jan 2024
Thank you Berend for your lovely review. Loved having you. Next time you book a nice suite for even more space and private patios. Hope to welcome you soon

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es gab entgegen der Information keine Wäscherei und keine Bar / Lounge
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geweldige plek om naar toe te gaan.
Geweldige plek
Stayed 1 night in Sep 2023
Response from Lana - Manager on 22 Sept 2023
Loved having you and hope to welcome you back again.

10/10 Excellent

Ingmarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Lana on 2 Mar 2020
Thank you Ingmarie for taking the time to review us! Loved having you at our Retreat and hope to welcome you back very soon. Lana

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die einzelnen Häuschen sind mit sehr viel Liebe zum Detail eingerichtet, die Anlage selbst ist sehr schön ruhig gelegen. Das Frühstück wurde uns am Vortag in den Kühlschrank gestellt - für uns perfekt, so konnten wir nach einer Wanderung am Morgen auf der Terrasse in der Sonne frühstücken.
Stayed 2 nights in Jan 2020
Response from Lana on 14 Jan 2020
Thank you for your lovely review! Glad you enjoyed your stay & liked our interior. Hope to welcome you back soon.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prachtig mooie en schone accommodatie incl keukentje met alle voorzieningen. Goed bed incl elektrische deken, wat fijn is bij koude nachten. Er stond een lekker welkomstdrankje klaar 😊
Stayed 2 nights in Sep 2019
Response from Lana - Manager on 7 Oct 2019
THank you for your lovely review! We loved having you stay with us.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un accueil chaleureux, une deco sympa et des chambres bien équipées
Stayed 1 night in May 2019
Response from Lana - Manager on 11 May 2019
Merci d'avoir pris le temps de nous revoir! Content que vous ayez apprécié votre séjour et notre décor. J'espère vous revoir bientôt. Lana

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018
Response from Lana & the team on 2 Jan 2019
THank you for taking the time to review us! Hope to welcome you back.

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quer se Surpreender... Aqui é o Lugar
Não tenho palavras para descrever, o Perfeito Mais que Perfeito, cada detalhe desde o acendedor de lareira, a xicara de cafe, os ingredientes na geladeira minuciosamente organizados para você preparar o seu cafe, um banho reconfortante, uma cama incrível, sem contar a área comum que é linda demais, quero muito voltar
Stayed 1 night in Sep 2018
Response from Lana - Manager on 26 Sept 2018
O wow!! Thank you for making my day with your wonderful review. I'm so happy you enjoyed your stay and we do hope you visit us very soon again. Your very welcome! Lana

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una guesthause proprio carina
La struttura è realizzata in maniera molto carina e si inserisce bene sia nel contesto africano che in quello quasi montano. Confortevole, accessoriata di tutto con un buon angolo cottura, bagno molto spazioso e letto comodo. Ben riscaldata visto il periodo invernale. Insomma nulla da dire
Stayed 1 night in Aug 2018
Response from Lana - Manager on 6 Aug 2018
Thank you for your lovely review and you visit to our Retreat. We hope to welcome you back very soon!

10/10 Excellent

Silvana, São Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Não poderia ser melhor!!!fomos presenteado com um up grade,sendo instalados num chale maravilhoso com vistas para montanha ,uma geladeira com mantimentos para o café da manhã e cesta de frutas,Tudo muito organizado!quartos limpos e extremamente confortáveis,banheiros limpos e grandes!!!Tudo isso acrescido ainda pela simpatia,atenção e cuidados dos funcionários do hotel que atendem prontamente mesmo a noite e com muito frio como estava quando chegamos!!!!!
Stayed 1 night in Jun 2018
Response from Lana - Manager on 20 June 2018
Thank you for your lovely review Silvana & taking the time to do so. Glad you enjoyed your stay with us & all the extras. We hope to welcome you back very soon!! Lana & Jane

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Lana & the team on 18 Apr 2018
Thank you for taking the time to review us! We hope to welcome you back soon!

8/10 Good

Tomasz, Cologne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property for a short break during Garden Route
Stayed 1 night in Mar 2018
Response from Lana & the team on 8 Mar 2018
Thank you for taking the time to review us Tomasz. We hope to welcome you again soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolle Lodge mit eigener Terasse
Gemütliche Lodge mit eigener Terasse (Abends Feuerkorb und Braai, morgens Frühstück), sehr geräumig und toll eingerichtet
Stayed 1 night in Nov 2017
Response from Lana & the team on 19 Dec 2017
Thank you for taking the time to review us! Glad you enjoyed the patio and bbq area:) Hope you can visit us again next year.

6/10 Okay

miep, veghel.

Liked: Cleanliness, room comfort
Leuk, landelijk hotel, in mooie tuin.
Onze kamer was "upgraded" en we hadden voor 4 personen een cottage, met beneden een zitkamer en eetkeuken, en boven twee slaapkamers en twee badkamers. Met groot balkon. Niet luxueus , maar heel sfeervol.
Stayed 1 night in Oct 2017
Response from Lana & the team on 28 Nov 2017
Thank you for taking the time to review us! We are happy you enjoyed your stay and we hope to welcome you again soon.