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"We were not told about the $15 credit. We were also overcharged both for the remaining balance and for a meal in one of their restaurants. We were not given any receipt or told that we would be charged a different amount, also our $15 credit was not removed. Only after looking at my credit card statement did we realize that we were overcharged twice. "

"From the time we arrived, we loved the vibe of 21C! Our stay exceeded or expectations! Upon visiting the area again, we will stay at 21C. Convenient to downtown venues and eateries, walkable to different exhibit a museums."

"We had to pay for parking. Great location if you like the downtown feel. Not the best for us. Will go back to staying at Hiltons for this price. "

"This is an older property needing renovations. It's a decent value for the money. I've stayed here before multiple times and will again."

"Wi-fi was great, location was great and staff were really nice!"

"Great property!!!! Close to attractions and anything you need in walking distance. Staff was extremely helpful and kind. Rooms, halls and restaurants very clean!!! Unfortunately, they understaffed for busy check in times. Long lines to valet and check in. Bar staff can’t make basic mixed drinks (old fashioned) so order a can/ bottle. I would stay again for sure!!! Great customer service trumps a mixed drink any time!!"

"Room was okay, definitely out dated. There was hair inside the bathtub wall. Possible from previous occupant."

"Room was nice. Bathroom was great in the suite we had. I think the best part was the breakfast. Made to order omelets and waffles. We stayed here to see Zack Bryan in concert. It was a drive to the Americas Dome but we liked this hotel. We will be staying here anytime we come to St. Louis."