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Paradox Kunshan

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Luxury
5.0 star property
8.8

Excellent

Elegance nestled in serene park beauty

Surrounded by the serene beauty of Tinglin Park, this luxury hotel boasts elegant architecture and lush gardens. Delight in three exquisite on-site restaurants, an indoor pool, and premium amenities like 24-hour room service and rainfall showers.

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$71
includes taxes & fees
20 June - 21 June

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 98 per person
  • Airport shuttle fee: CNY 680 per vehicle (one-way, maximum occupancy 2)
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Paradox Kunshan have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Paradox Kunshan?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Paradox Kunshan on 20 June 2026 start from AU$71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Paradox Kunshan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Paradox Kunshan?

Self-parking is free at this property.

What time is check-in at Paradox Kunshan?

Check-in start time: 3:00 PM; check-in end time: midnight. A 50% fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Paradox Kunshan?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Paradox Kunshan provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 680 per vehicle applies.

Where is Paradox Kunshan located?

Located in the heart of Suzhou, this luxury hotel is 2.1 mi (3.4 km) from Tinglin Park, and within 12 mi (20 km) of Yangcheng Lake and Qiandeng Ancient Town. Qiandeng Central Park is 11.7 mi (18.8 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 49 out of 91 reviews
Rating 8 - Good. 29 out of 91 reviews
Rating 6 - Okay. 9 out of 91 reviews
Rating 4 - Poor. 2 out of 91 reviews
Rating 2 - Terrible. 2 out of 91 reviews

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good location for easy trips to Shanghai, Suzhou, and the Late Tai area.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities
Good quality hotel stayed here several times over the years
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities
Good quality hotel with spacious rooms
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities
Staff very attentive
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

KEITA

Liked: Cleanliness, staff & service, property conditions & facilities
いまの昆山では設備と値段を天秤にかけて1番良いホテルの気がします。 ベッドの質も他のホテルよりかなり良いです。 さすが、もともとスイスホテルだっただけあるなと。 次回もここにします。
Stayed 1 night in Aug 2024
Verified

8/10 Good

Shukuei

Liked: Cleanliness, staff & service, amenities
部份樓層出租給坐月子中心感覺降低了水平~
Stayed 1 night in Mar 2024
Verified

8/10 Good

Xun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整体不错 景色也很好 但是整个设施可能有点上年纪
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

YingLin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務好，態度好，品質好，衛生好。
Stayed 7 nights in Jun 2020
Verified

6/10 Okay

Andrew

Liked: Staff & service

Okay one night stay.

The Swisshotel KS is a bit outdated and could use an upgrade. It is a good price and is in a central location, but if you want a more up to date hotel look elsewhere.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Sunghun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フロントスタッフの態度がとても素晴らしいです。 お客さんが多いですが、丁寧な対応する姿もいいです。 サービスもすばらしいので今後もご利用いただきたいと思います。
Stayed 1 night in Nov 2019
Verified

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended Hotel

Very nice hotel with a good price. Breakfast is intercontinental with many options, for all tastes. Gym well equipped with cool atmosphere and view for the lake.
Stayed 4 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旅客以歐美人士居多，尤其20F行政餐廊，幽靜
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服務人員親切

辦理入住時服務人員處理快速並親切有禮 飯店旁是昆山大劇院及游泳館 周遭環境乾淨新穎 剛入住時花灑淋浴地板排水緩慢 經反應隨即處理 飯店雖處昆山市中心惟附近無大型商場 需打車或步行約20分鐘至金鷹會有比較多吃的選項 另外健身房設施完善 飯店游泳池則剛好整修中此次無法使用
Stayed 5 nights in Sep 2019
Verified

10/10 Excellent

Yu Chih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服務超讚~給5星讚

尤其是當天 check in 的 Arren 櫃檯服務真是沒話說
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

WENHSIEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

來昆山商旅的好選擇

服務親切專業，住宿環境不錯
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

HUNG CHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

舒適愜意的住宿體驗

瑞士酒店的服務人員，從前台、房務人員到行政酒廊的人員，都是態度親切、有笑容，都能感受到他們的服務熱忱。特別是行政酒廊的Jerry，從我第一次入住後就記住我，都會親切的招呼說歡迎回來、熱情寒暄，也記得我的餐飲喜好、主動準備我的餐點。
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

JUIYUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

舒適住宿體驗

非常舒服的住宿體驗,行政樓層的人員非常親切與熱心!
Stayed 2 nights in Jun 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

一切都很美好就是早上太吵，被高跟鞋的声音吵醒

柜台人员建议我要加$300人民币就可以升等房间，升等到19楼，从早上六点开始20楼就有高跟鞋走来走去的声音，根本没办法好好休息，真的很后悔升等
Stayed 1 night in May 2019
Verified

10/10 Excellent

Ganesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Swissotel Feb 14-15 Night, Kunshan, China

On a Business Trip to Kunshan, the stay at Swissotel, Kunshan was nice & comfortable. The area was very good with a few restaurants and shops nearby. The hotel ambiance was very good, the staff spoke & understood reasonable amount of English and were courteous. The rooms were neat & clean. The two minor irritants were: Breakfast was expensive - almost to the level of rates charged in Hotels in downtown Shanghai and the room deposit was RMB 500/person/night. I would rate the experience as an 4.25 out of 5 and would definitely confider staying there once again for any future trips.
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

we were on bussinesse travelle. a very nice hotel. the service was excellent - reach and amazing. the room was spacious and inviting
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel many times. i highly recommend this hotel.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

chienchih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
附近沒什麼餐廳
Stayed 5 nights in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay

I usually stay at the Kunshan Marriot, but this trip decided to try something new based on a co-workers recommendation. I will say for the small additional cost, this is a far greater stay. The breakfest was fantastic and covered western to Chinese and beyond. The bar was great, and the executive lounge was worth it with free drinks (including serve yourself whiskey, gin, vodka, etc) at happy hour and a great spread of snacks. Note you can get breakfest here as well. Rooms were great, wifi was solid and in your room you can gain access to a HK IP so google, etc work and overall very satisfied and will return on my future trips.
Stayed 8 nights in Dec 2018
Verified

10/10 Excellent

禔瑜

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

會再次住宿的飯店

滿不錯的飯店，所有備品的質量也不錯，早餐有點貴
Stayed 5 nights in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with good service and personal

Nice hotel with good service and personal. I can recommend the executive rooms.
Stayed 5 nights in Nov 2018