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Novotel Suzhou Tai Lake Santeh Hotel

3.0 star property
Hot springs hotel connected to the convention centre in Suzhou with free parking
your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Novotel Suzhou Tai Lake Santeh Hotel

Breakfast, lunch, dinner served; international cuisine
Children's play area - outdoor
Exterior
Egyptian cotton sheets, premium bedding, memory-foam beds
Breakfast, lunch, dinner served; international cuisine
Reviews
10

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • GymGymGym

Explore the area

Map
3888 Ring Taihu Avenue, Wuzhong District, Suzhou, Jiangsu, 215000
  • Popular LocationShantang Street21 min drive
  • Popular LocationSuzhou Museum22 min drive
  • Popular LocationHumble Administrator's Garden23 min drive
  • AirportSuzhou (SZV)24 min drive

Most relevant reviews

ExperimentalCarousel

20/10 Excellent

Seung Wook
Apr 10, 2021
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Room options

View all photos for Deluxe Twin Room

Egyptian cotton sheets, premium bedding, memory-foam beds

Deluxe Twin Room

Highlights

Garden
Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
Smart TV
Pillow menu
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, memory-foam beds

Deluxe Room, 1 King Bed

10/10 Exceptional

Highlights

Garden
Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
Smart TV
Pillow menu
Memory foam bed
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, memory-foam beds

Deluxe Room, 2 Single Beds

Highlights

Garden
Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
Smart TV
Pillow menu
Memory foam bed
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe King Room

Egyptian cotton sheets, premium bedding, memory-foam beds

Deluxe King Room

Highlights

Garden
Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
Smart TV
Pillow menu
Blackout curtains
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, memory-foam beds

Deluxe Suite, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
Smart TV
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, memory-foam beds

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
Smart TV
Pillow menu
Memory foam bed
Blackout curtains
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Combined shower/bathtub, spring water bathtub, rainfall showerhead

Executive Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
Smart TV
Pillow menu
Memory foam bed
Blackout curtains
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Egyptian cotton sheets, premium bedding, memory-foam beds

Superior Suite, 1 Queen Bed with Sofa bed

Highlights

Garden
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
Smart TV
Pillow menu
  • 65 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

Suzhou

Located on the waterfront, Novotel Suzhou Tai Lake Santeh Hotel is in Wuzhong neighbourhood and is connected to the convention centre. Gusong Garden is another place to visit that comes recommended.
Visit our Suzhou travel guideOpens in a new window

What's nearby

  • Suzhou Taihu Yuyangshan Scenic Area - 16 min drive
  • Hanshan Temple - 19 min drive
  • Shantang Street - 21 min drive
  • Suzhou Museum - 22 min drive
  • Humble Administrator's Garden - 23 min drive

Getting around

  • Huadun Station - 7 min drive
  • Suzhou New District Railway Tram Stop - 34 min drive
  • Wuxi (WUX-Shuofang) - 42 min drive

Restaurants

  • 圣西餐厅 - 5 min drive
  • 红歌坊歌城 - 6 min drive
  • 金太湖农家乐 - 5 min drive
  • 丰润园生态农庄 - 5 min drive
  • 重庆人家 - 6 min drive

About this property

Novotel Suzhou Tai Lake Santeh Hotel

Hotel near Gusong Garden
Take advantage of a terrace, a garden and a playground at Novotel Suzhou Tai Lake Santeh Hotel. For some rest and relaxation, visit the 15 hot springs. The on-site international cuisine restaurant, Food Square, offers breakfast, lunch and dinner. In addition to a 24-hour gym and a business centre, guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), hot springs on-site and an electric car charging station
  • A front desk safe, concierge services and meeting rooms
Room features
All 169 rooms boast comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Egyptian cotton sheets, memory foam beds and rollaway/extra beds (surcharge)
  • Bathrooms with spring water baths and rainfall showers
  • Wardrobes/cupboards, mini fridges and free infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 128 per person
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Food Square

Things to do

  • 15 hot springs
  • 24-hour gym
  • Playground

Family friendly

  • Free cot
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5,920 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Picnic area
  • Terrace

Spa

  • 15 hot springs
  • Hot springs open from 2:30 PM - 10:00 PM
  • Hot springs water temperature - 40 ºC

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room accessibility
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels

Entertainment

  • Smart TV

Food and drink

  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 150.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per accommodation

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 128 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Hot springs access available from 2:30 PM to 10:00 PM

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Novotel Suzhou Tai Lake Santeh Opening January 2019 Hotel
Novotel Tai Lake Santeh Opening January 2019 Hotel
Novotel Suzhou Tai Lake Santeh Opening January 2019
Novotel Tai Lake Santeh Opening January 2019
Novotel Tai teh Opening Janua
Novotel Suzhou Tai Lake Santeh
Novotel Suzhou Tai Lake Santeh Hotel Hotel
Novotel Suzhou Tai Lake Santeh Hotel Suzhou
Novotel Suzhou Tai Lake Santeh Hotel Hotel Suzhou

Frequently asked questions

Is Novotel Suzhou Tai Lake Santeh Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Novotel Suzhou Tai Lake Santeh Hotel?

Self-parking is free at this property.

What time is check-in at Novotel Suzhou Tai Lake Santeh Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Novotel Suzhou Tai Lake Santeh Hotel?

Checkout is at noon. Late check-out is available for a fee.

Where is Novotel Suzhou Tai Lake Santeh Hotel located?

Located in Wuzhong, this hotel is 4.8 mi (7.8 km) from Gusong Garden.

Novotel Suzhou Tai Lake Santeh Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 0 out of 1 reviews" "
Rating 2 - Terrible. 0 out of 1 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Seung Wook

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021