Does Kempinski Hotel Suzhou have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Kempinski Hotel Suzhou?

As of 3 Sept 2025, prices found for a 1-night stay for 2 adults at Kempinski Hotel Suzhou on 16 Sept 2025 start from AU$199.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kempinski Hotel Suzhou pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Kempinski Hotel Suzhou?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

Where is Kempinski Hotel Suzhou located?

This family-friendly Suzhou hotel is located near the bay, within 2 mi (3 km) of Dushu Lake and Jinji Lake. Suzhou Ferris Wheel and Couple's Retreat Garden are also within 6 miles (10 km). South Ligongdi Station is 29 minutes by foot.

Kempinski Hotel Suzhou Reviews, Deals & Photos 2025

About the area

Located in Suzhou Industrial Park, a neighbourhood in Suzhou, Kempinski Hotel Suzhou is in the suburbs and near the bay. Suzhou Culture and Arts Center and Suzhou Pingtan Museum are cultural highlights, and some of the area's attractions include Suzhou Ferris Wheel and Couple's Retreat Garden. Travelling with kids? Consider Suzhou Garden and Architecture and Huayi Brothers Movie World. Parasailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

Visit our Suzhou travel guide

10/10 Excellent

JANET

13 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view

Stayed 1 night in Mar 2025

10/10 Excellent

FUJU

12 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Selena

9 Sept 2024

Stayed 2 nights in Aug 2024

8/10 Good

Chun Ying Julia

6 July 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Jul 2024

10/10 Excellent

JORGE

14 Sept 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb fitness club and quiet rooms

Great for weekend retreat or business. Rooms are quiet with solid wood doors. In new properties I usually have a hard time hearing all kind of noises. Superb German / Munich restaurant on site. Superb fitness club.

Stayed 2 nights in Sep 2020

6/10 Okay

YI QU

2 May 2020

Stayed 1 night in Apr 2020

8/10 Good

Verified traveller

5 Oct 2019

Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

15 Mar 2019

Stayed 3 nights in Mar 2019

10/10 Excellent

JEFFREY

24 Feb 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELLENT

GREAT PEOPLE, AWESOME ROOM, FAIR PRICE

Stayed 2 nights in Feb 2019

8/10 Good

SHU-CHUAN

25 Sept 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

29 Jan 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jan 2018

8/10 Good

William

3 Dec 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay.

This hotel is very nice, this is my 4th time staying there. The lake view is very beautiful and the rooms are clean. Breakfast is good. The past 2 times I have stayed there there has been a conference but this time it was not crowded. Last time Resturant were busy.

Stayed 2 nights in Nov 2017

4/10 Poor

Verified traveller

29 Oct 2017

Liked: Room comfort

Disliked: Staff & service

nice hotel in the middle of nowhere

the problem with this hotel is that it is an hour walk from the first shop/convenience store/life and they have poor access to cabs...

Stayed 7 nights in Oct 2017

8/10 Good

Cheng

18 July 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3点办理入住，排着长队，然后被告知房间没有整理好，等了30多分钟才拿到房卡。退房也需要排长队。

6/10 Okay

CHEN, Shanghai

13 June 2016

Liked: Cleanliness, property conditions & facilities, room comfort

号称出名的亲子酒店，可是亲子项目真很一般，室内的儿童乐园也不大，室外的儿童游玩项目也不多。酒店的其他方面还不错，就是位置比较偏，外出购物吃饭等不方便。

8/10 Good

Verified traveller

17 Dec 2015

Liked: Staff & service, room comfort

BUSINESS BREAK AWAY TRIP & CONFERENCE

Comfortable but far in distance from any amenities.

8/10 Good

hua

6 July 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

PO-LUNG, Taipei

30 June 2015

Liked: Staff & service

Need to make a real non smoking room!

I asked for a non-smoking room, but was a room with heavy smoke smell. Changed to another and was fine with it!

8/10 Good

luyi, 上海

15 June 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

看了之前住客的点评，说有孔雀和天鹅，这次没看见，只有几只小兔子。儿童俱乐部的女生挺客气的。健身部的女生脸绷着，一点笑容也没有，我们不欠你的，好伐？不过，这是我们服务业的通病，如何是好呢！

10/10 Excellent

MINHYOUNG, Shanghai, China

18 May 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

편안한 1박이었습니다.

임신 8개월째의 아내와 함께한 쑤저우 1박 2일 여행의 숙소를 정하면서 동료들의 추천으로 켐핀스키 호텔을 이용하였습니다. 원래 예약은 delux room(lake view)로 하였는데, 무료로 suite room upgrade를 해 주어서 행복했던 1박을 보낼 수 있었습니다. 저희 방은 20층에 위치하였고, 큰 창으로 호수가 한눈에 바라보였고, 방에 앉아서 바깥만 바라보는 것만으로도 편안한 휴식이었습니다. 전체적으로 아주 마음에 들었던 1박이었습니다. 상해에도 켐핀스키 호텔이 있던데, 기회가 되면 거기에서도 숙박을 해 보고 싶네요. 이번 숙박으로 켐핀스키의 팬이 된 것 같습니다. - 룸상태 : 청결상태가 좋았습니다. 가구 등은 약간은 오래된 것처럼 보였지만, 중국의 많은 호텔들이 그러하기 때문에 크게 신경이 쓰이지 않았습니다. 화장실은 매우 깨끗하였고, 1회용품도 충분히 갖춰져 있었습니다. - 조식 : 회사단체 이용객들과 같은 시간대에 식사를 해서, 조식시간이 조금 혼잡하고 이용하기 불편하였습니다. 음식은 중국식이 주로였고, 일부 western 부페식이 있었습니다. 전체적으로 맛은 좋았습니다. 식당 창가 좌석에서는 호수를 바라보면서 식사가 가능합니다. - 석식 : 저희는 저녁식사를 포함한 패키지로 예약을 하여서 호텔에서 식사를 했습니다. 파울라너 식당에서 식사를 하였는데, 1,2층으로 나뉘어 있고, 2층은 주로 단체 이용객들을 위한 부페식당으로 보였습니다. 저희는 1층에서 식사를 했고, 손님이 저희들밖에 없어서 조용하고 편하게 식사를 하였습니다. 패키지에는 총 3가지 음식(호박죽, 치킨바비큐, 조각케익)과 무제한 맥주(파울라너 3종-흑맥주, 생맥주, 하나는 기억이 안나네요)가 가능했습니다. 임신한 아내가 있어서 저희는 탄산음료를 주로 마셨습니다. 음식들은 입맛에 딱 맞았고, 양도 충분했습니다. - 주변시설 : 가장 마음에 들었던 것은 호텔 뒤쪽에 바로 호수가 위치하고 있다는 점입니다. 비록 둘째날은 비가 내리고 바람이 많이 불어서 나가보지는 못했지만, 첫날 오후에 아내와 함께 사진도 많이 찍고 즐겁게 산책할 수 있었습니다. 단, 호텔의 위치가 시내와는 상당히 떨어져 있어서 마트 등을 이용할 수 없다는 점은 불편하였지만, 휴식을 위해서 선정한 호텔이었기 때문에 저희는 괜찮았습니다.

6/10 Okay

Verified traveller

27 Oct 2014

Liked: Cleanliness, room comfort

Not for business

Not recommended if you have business to attend to in Suzhou, it is located way off the city centre or the CBD. And as a lake and golf course hotel it does not impress.

10/10 Excellent

Verified traveller

16 Oct 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kenpinski are great

The hotel was great, very clean, very nice, and the staff was very helpful and polite. I highly recommend this hotel.

4/10 Poor

JIAXING, Shanghai

8 Oct 2014

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not as good as I expected.

Not as good as I expected. Room was old, air-condition not work well,you should take under 6.5 degree.House keeper took our room card...I won't come again.

8/10 Good

Verified traveller

27 Sept 2014

Liked: Cleanliness, property conditions & facilities, room comfort

Nice but not 5 star

The hotel is well kept. In its own grounds, which is nice if you want to get away from everything. But if you want easy access to the city, your only real option is taxi. I found the hotel staff a little abrupt and unhelpful, though I think that may result more from an English language nervousness than anything else.

8/10 Good

David, New Jersey, US

16 Aug 2014

Liked: Property conditions & facilities, room comfort

Kempinski Suzhou

There are minimum service you can get to American standard. I smell smoke when entered in non-smoking room, and found cigarette ashes on the holder by toilet. I have used this hotel for so many times, and getting tired of its poor service even I used the club service all the time. I am going to try another hotel in the area next time in upcoming October trip.

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Kempinski Hotel Suzhou

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Room, Golf View (Premier Deluxe Golf King)

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Room, Golf View (Executive Golf Deluxe King)

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Twin Room, Lake View (Premier Deluxe Lake View Room)

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Room, Lake View (Premier Deluxe Lake View King)

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Twin Room, Golf View (Premier Deluxe Golf Room)

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Room, Lake View (Deluxe Lake View King)

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Twin Room, Lake View (Deluxe Lake View Room)

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Room, Golf View (Deluxe Golf View King)

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Twin Room, Golf View (Deluxe Golf View Room)

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Twin Room, Lake View (Executive Lake View Deluxe Room)

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Suite, Lake View (Executive Suite)

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Suite, Lake View (Panorama Suite)

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Twin Room, Golf View (Executive Golf Deluxe Room)

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Suite, Lake View (Diplomatic Suite)

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Room, Lake View (Executive Lake View Deluxe King)

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Executive Suite

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Deluxe Golf View Room - Cute Puppy Room

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Deluxe Lake View Room- Cute Puppy

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Deluxe Golf-view Room-King Bed

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Premier Deluxe Room - Lake-View (Double Bed)

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Standard Queen Room

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Deluxe Golf-view Room-Two Beds

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Premier Deluxe Room - Golf Course-View (Double Bed)

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Deluxe Executive Golf-view Room-King Bed

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Deluxe Golf-view Room

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Premier Deluxe Room - Golf Course-View (2 Beds)

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Deluxe Executive Lake-view Room-Two Beds