Crowne Plaza Changshu, an IHG Hotel
4.0 star property

Upscale hotel with health club and sauna
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Crowne Plaza Changshu, an IHG Hotel

Photo gallery for Crowne Plaza Changshu, an IHG Hotel

Exterior
Breakfast, lunch and dinner served
Minibar, in-room safe, desk, soundproofing
Breakfast, lunch and dinner served
Unclassified image, 5 of 55, button

Overview of Crowne Plaza Changshu, an IHG Hotel

Reviews
7.8

Good

Popular amenities

  • Pool
  • Free WiFi
  • Gym
  • Parking available
  • Laundry
  • Babysitting

Explore the area

No.6 Kai Yuan Avenue, Changshu, Suzhou, Jiangsu, 215500
  • Popular LocationChangshu Museum5 min drive
  • Popular LocationJiangsu Yushan Mountain National Forest Park14 min drive
  • Popular LocationJinji Lake37 min drive
  • AirportShanghai (SHA-Hongqiao Intl.)79 min drive
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Room options

About the area

Suzhou

Located in Suzhou, Crowne Plaza Changshu, an IHG Hotel is in the city centre and near the airport. Chengxu Taoist Temple and Shaxi Ancient Town are local landmarks, and travellers looking to shop may want to visit Wanda Plaza Changshu and Aeon Mall Changshu New Area.

What's nearby

  • Changshu Museum - 5 min drive
  • Jiangsu Yushan Mountain National Forest Park - 14 min drive
  • Humble Administrator's Garden - 34 min drive
  • Shantang Street - 36 min drive
  • Jinji Lake - 37 min drive

Getting around

  • Changshu Station - 9 min drive
  • Suzhou North Station - 28 min drive
  • Wuxi (WUX-Shuofang) - 51 min drive

Restaurants

  • 凯泰大酒店 - 14 min walk
  • 咖啡廊 - 6 min walk
  • 幸福小灶 - 15 min walk
  • 江南公社 - 2 min drive
  • 花蝶 - 17 min walk

About this property

Crowne Plaza Changshu, an IHG Hotel

Upscale hotel in the business district
At Crowne Plaza Changshu, an IHG Hotel, you can look forward to an airport shuttle, a coffee shop/cafe and a garden. Treat yourself to a massage or other spa services. The on-site buffet restaurant, JJ Cafe, features light fare. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Other perks include:
  • An indoor pool and an outdoor pool
  • Limo/town car service, self-parking (surcharge) and meeting rooms
  • Free newspapers, a lift and a ballroom
  • ATM/banking services, a banquet hall and multilingual staff
Room features
All 269 rooms offer comforts such as pillow menus and air conditioning, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • LCD TVs with cable channels
  • Rollaway/extra beds, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Limo/town car service
  • Parking on site (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chatterbos Bar Lounge
  • JJ Cafe
  • The Deli
  • Yu Cantonese Cuisine

Things to do

  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting
  • Cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Massage

Accessibility

  • Lift

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot
  • Pillow menu
  • Rollaway/extra bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Cots are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Changshu Crowne Plaza
Crowne Plaza Changshu
Crowne Plaza Hotel Changshu
Crowne Plaza Changshu Hotel
Crowne Plaza Changshu
Crowne Plaza Changshu, An Ihg
Crowne Plaza Changshu an IHG Hotel
Crowne Plaza Changshu, an IHG Hotel Hotel
Crowne Plaza Changshu, an IHG Hotel Suzhou
Crowne Plaza Changshu, an IHG Hotel Hotel Suzhou

Frequently asked questions

Does Crowne Plaza Changshu, an IHG Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Crowne Plaza Changshu, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Changshu, an IHG Hotel?

Self-parking is available for a fee.

What time is check-in at Crowne Plaza Changshu, an IHG Hotel?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Changshu, an IHG Hotel?

Checkout is at noon.

Where is Crowne Plaza Changshu, an IHG Hotel located?

Located in the heart of Suzhou, this hotel is 2.3 mi (3.7 km) from Fangta Park of Suzhou and 3 mi (4.8 km) from Changshu Museum. Wanda Plaza Changshu and Aeon Mall Changshu New Area are also within 6 miles (10 km).

Crowne Plaza Changshu, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 16 out of 64 reviews" "
Rating 8 - Good. 32 out of 64 reviews" "
Rating 6 - Okay. 11 out of 64 reviews" "
Rating 4 - Poor. 3 out of 64 reviews" "
Rating 2 - Terrible. 2 out of 64 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

9.4/10

Amenities

7.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

8/10 Good

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Kwong Woei

Stayed 2 nights in Oct 2019

8/10 Good

Ankit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Changshu
I always stay here when I visit Changshu for work. It's a standard Crowne Plaza but better than other four star properties I have seen. Comfortable stay.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

6/10 Okay

zhen yi

Liked: Cleanliness, staff & service, room comfort
Buffet spread is ok but quality of food is still not there
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is kind of old but it is maintained very well. The location is convenient to reach and very calm place.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good stay in Changshu!
I stay here everytime I visit Changhsu for work. It is the best hotel there. Rooms are nice. Some more dated than others. But convenient and clean.
Stayed 2 nights in Aug 2018

4/10 Poor

Hiranjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No wifi
Booking says free wifi, but it didn't have wifi
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017