Travel Inn combines comfort with practical amenities for a hassle-free stay. Guests access in-room WiFi to stay connected while on the road. The property offers convenient laundry facilities, free self parking, and staff at the front desk 24 hours a day.
Susanville is home to Travel Inn. The area's natural beauty can be seen at Susanville Ranch Park and Eagle Lake, while Lassen Historical Museum and Westwood Museum are cultural highlights. Visit our Susanville travel guide
An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property is also known as
Travel Inn Susanville
Travel Susanville
Travel Inn Motel
Travel Inn Susanville
Travel Inn Motel Susanville
Frequently asked questions
Is Travel Inn pet-friendly?
Yes, pets are allowed at this property. Some restrictions may apply, so please contact the property for more details.
How much is parking at Travel Inn?
Self-parking is free at this property.
What time is check-in at Travel Inn?
Check-in begins at 2 PM.
What time is check-out at Travel Inn?
Checkout is at 11 AM.
Where is Travel Inn located?
Situated in Susanville, this motel is steps away from Lassen County Chamber of Commerce, Lassen Historical Museum and Roop's Fort. Inspiration Point and Lassen County Fairgrounds are also within 2 miles (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Travel Inn Reviews
3.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Worst experiance ever. The room was cold and rough. Atleast the crew did all they could to make it warmer and more pleasant. I would not stay here again though, it was terrible.
Positive- The hotel refunded one night that I pre-paid. I checked out after the first of a two night booking. It was the right thing to do to refund for a night I didn’t stay there.
Negative- little sleep. TV from other room played loudly all night. Music with heavy bass pumping after TV turned off at 3:30 am. “Hotel” clearly has long term residents; Room extremely outdated and grungy feel, even if sheets and towels are clean. Stale smoke smell. No staff at location when I arrived or left. This place really should just convert to long-term, low-price housing and not call itself a hotel. Poor facilities overall and a regrettable stay.
Kyle
Stayed 2 nights in Jun 2022
2/10 Terrible
Ruby
13 June 2022
Disliked: Cleanliness
The lady that checked me in was really nice. But the cleanliness was crap. Dirty floor, stained bed mattress and a lot of flies. My husband called n the guy said he would come spray, but when we got back after my nephew graduation there was a can of raid in front of the door and the door wasnt fully shut- my husband was able to just push the door open w/ out using key.
It is criminal to pay to stay here. No staff on site, no electricity in the room, nobody answers the phone, rooms are filthy and floor not mopped. Made numerous calls and worker advises me he knows the electricity doesnt work and nothing they can do about it. Our rooms were not cleaned or replaced towels. Had hair all over in my bed from previous guest. Filthy mess and managers not on site or answer phones.
No onw was at fronr desk door was locked no emplyees in sight. No one wiuld anwer phone eirhwr. Even a expedia rep called and no answer. Very unhappy having to find another place to stay...
Bed bugs everywhere. Dirty, smelled like feet, bugers on the wall, dirty toilet and the Manager promised me a full refund as I'm on a tight budget. I've been leaving messages and no response. Very bad experience and no compassion, under my circumstances. Hotel.Com, how can you endorse such a shameless establishment?
The check in lady was helpful.
The room was filthy and the bottom of our shoes bacame black with the filth. Handles were broken and we slept on top of the bed in our own blankets.
This was the filthiest, most run down motel I have ever seen. I could go on and on, but suffice it to say I doubt it would pass a health inspection, fire safe inspection, or ANY kind of inspection. A $40 room for $90, what a rip off!
i reserved this property thru expedia. when arrived at property, within appropriate timelines, the office staff was not present. we spent an hour calling the number provided by expedia/google & what number the property listed on the door. once the office staff finally answered our call, the gentlemen on the other end said he would be down less than 5 mins. no one arroved, we waitied another hour before calling expedia to inform them of this. it took thme maybe another hour to get ahold of someone represwnting the property which claimed to be the property manager. the travel inn property manager stated that they apologize and would not be charging us and also that they agreed to cancel reservation.
later on thay evening, around 12am, the travell inn charged ua anyways.
i contacted expedia again 2 times, to file complaint in regards to the property again thru expedia chat and over the phone, they stated i would be refunded but no refund has been made, ive yet to hear back from any of them.
i will be filing screenshota and recrodings to BBB, Expedia, travel sites, blogs etc. hopefully expedia and other sites determine thay participating in any such business with this property is a huge liability and that their customers well being and financial saftey is of the utmost concern.
Verified traveller
Stayed 1 night in Aug 2021
4/10 Poor
Michael
1 Aug 2021
Disliked: Cleanliness, staff & service
Better off in a tent
The personnel weren't even on sight.
I had to call multiple times to get checked in. It was fifteen minutes before the desk clerk showed up. Would not recommend in any way.
Our room was absolutely filty...an absolute slum. There was broken furniture in the parking lot. Our room was so disgusting with a hanging shower door, black mold and dumpster furniture, we left truly 5 min after checking in. You are better off in a rest area sleeping in your car.
Be honestly to future guests I would not recommend this motel. We checked late and only to know they said the hotel was over booked then moved us to another hotel to stay overnight. The other at the same poorly condition.
Tri
Stayed 1 night in Jul 2021
2/10 Terrible
Verified traveller
30 June 2021
Disliked: Cleanliness
WE TRIED TO CHECK IN, THEY HAD NO ELECT. AND DIDN'T KNOW WHEN THEY COULD CHECK ANY ONE IN. THEY ARE RENTING TO HOMELESS.. THE OUTSIDE HALL WAYS WAS DIRTY, DIRTY, DIRTY DIRTY.. WE WOULD NEVER STAY AT THIS MOTEL . SHOULD TAKE IT OFF YOUR LIST OR YOU WILL GET MANY COMPLAINTS.
The area of the hotel was okay. The parking area was literally like a dump site. When arrived for check-in no one was there. Had to called to see if anyone was even there to check us in. Which I had to wait about 15 minutes before the person arrived.
When I entered the room, it smelled like someone had previously smoked in there. Found a drill bit on the bed. Smoke detectors and CO2 sensors were on the shelf of the drawers with no batteries in it.
The bed was even worst. It was springy and worned. The sheets were stained and cigarettes burned marks. I went and lefted everything off the bed to check for bed bugs. Thank goodness it was cleared of that. Ended using towels to sleep on.
The sink and bathrooms were okay. Toilet was low but flushes good. Showers had a decent pressure but not fit for someone who is over 6 foot tall. There were stains on the ceiling and floors. Some bugs were crawling around but ended killing them myself. It was only spiders and ants.
The walls are thin and some of the neighbors were noisy.
Overall for the stayed it was terrible. Unfortunately, I had to settled down for the night since driving 20 hours. Definitely not worth the price.