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Reviews of Zarha Mountain Resort

4 out of 5
Zarha Mountain Resort
Surmene Orta Mah. Mevkii Zarha Dagi, Surmene, Trabzon

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 19 reviews" "
Rating 8 - Good. 4 out of 19 reviews" "
Rating 6 - Okay. 3 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 4 out of 19 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

OTHMAN MOUSA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best View Ever
Best views ever, mountains from one side, see view from another, magical place
Stayed 1 night in Aug 2022

2/10 Terrible

AHMAD

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
location and view is amazing only ... nothing else .. old building .. not so clean .. always food smell in the whole building .. noisy , .. the service is very bad .. lazy .. the food is terrible .. breakfast and lunch buffet is disaster .. cafe menue is limited .. in general it's not good
Stayed 2 nights in Jul 2021

4/10 Poor

C.A.

Fair but not again...
Hotel is visited by large groups of tourists in transit which all depart by busses again early in the morning, causing quite some noise disturbances. Restaurant has a fair choice of food but be early for dinner as only few items will be warm when the restaurant opens. We had a family room / "suite" and woke up with bed bug bites on our legs and upper body. Whirlpool in bathroom didn't work, no shower curtain present so entire bathroom was soaked after we showered. Had to ask three times to get enough towels and bed sheets for 5 persons. Swimming pool had turbid water due to large amount of chlorine. Location of hotel is nice but way up a very narrow mountain road. Beautiful views of the sun setting over Trabzon and the very friendly people working at the hotel make up a lot.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent views Very high up so be prepared if you are driving! Free horse riding!
Stayed 2 nights in Aug 2018

8/10 Good

AhmedZaher, Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like staying in this quite resort with nice views of the cloudy mountains and the black see. The staff are very friendly and helpful especially Nasser.
Stayed 2 nights in Jul 2018

10/10 Excellent

hayrullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Ömer

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Jul 2023

8/10 Good

Yilmaz

Travelled with family and small children
Liked: Cleanliness, staff & service
😀😀
Stayed 5 nights in Aug 2022

2/10 Terrible

Adel

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Abdulrahman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

10/10 Excellent

Mehmet

Stayed 2 nights in Jul 2022

2/10 Terrible

Erdal

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Otel rutubet kokuyor kirli
Stayed 1 night in Jul 2021

10/10 Excellent

Yunus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manzarası muhteşem mutlaka görülmesi gereken bir y
Temiz odalar muhteşem bir görüntü güler yüzlü personel çok memnun kaldık kesinlikle öneriyorum Bir ekşi noktası var oda yemekhanede eksik olan çocuk sandalyesi
Stayed 1 night in Aug 2019

6/10 Okay

abdulmalik

Liked: Staff & service
Stayed 4 nights in Jul 2019

6/10 Okay

Bekir

Liked: Staff & service
Stayed 2 nights in Jul 2019

8/10 Good

Hayati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mükemmel hizmet ve güler yüzlü personel kötü bir yola hazır olun. Personelin güler yüzü yolu unutturuyor.
Stayed 2 nights in Sep 2018

10/10 Excellent

Afif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
كل شي في الفندق جميل وراقي عدا الافطار جدا بسيط المنطقة جبلية في وسط طبيعة خلابة الموظفين ممتازين في التعامل
Stayed 1 night in Aug 2018

10/10 Excellent

abdu, جيزان ابو عريش.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
الفندق مطل على مرتفعات من جهة ومن جهة على البحر الموضفون ومالك الفندق جدا ودودون ويهتمون بالنزلاء شكرا لهم جميعا المنتجع مثير وخصوصا للاطفال يوجد حصان ومنطقة العاب ومقهى على مرتفع مهيب .
Stayed 2 nights in Jul 2018

2/10 Terrible

Yusuf

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2018