Exterior
Check availability

Reviews of Quality Inn Santa Clara Convention Center

2.5 out of 5
Quality Inn Santa Clara Convention Center
1280 Persian Dr, Sunnyvale, CA

Reviews

7.8

Good

Rating 10 - Excellent. 219 out of 646 reviews" "
Rating 8 - Good. 246 out of 646 reviews" "
Rating 6 - Okay. 105 out of 646 reviews" "
Rating 4 - Poor. 41 out of 646 reviews" "
Rating 2 - Terrible. 35 out of 646 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Jonathan

Travelled with pets, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The staff were not knowledgeable or kind. We were placed into a ‘special’ room because we had our 8 lb dog and the room stunk and the carpet was disgusting. There was a recliner in the room that was disgusting and old. It was very loud also and the housekeeping carts and trash bins were kept right outside our door. The ‘breakfast’ was a joke. We paid a lot of money for this stay and it wasn’t worth half the cost. We will not be returning.
Stayed 2 nights in May 2024

8/10 Good

Mike

You get what you pay for. Met expectations.
Stayed 1 night in May 2024

2/10 Terrible

Tyler

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffing at the property was terrible coping an attitude with all the problems I had. Tv didn’t want to connect, AC wouldn’t stay running, toilet sounded like it was going to explode every time you would flush it and make a terrible cracking sound. Everytime I would go to leave my room the maid carts were blocking me from even leaving my room. The rooms arnt very sound proof. I could have a full on conversation between my room and the people next door through the walls. The icing on the cake was the food poisoning both me and my girlfriend got from the breakfast and for the most part ruined the weekend were there for. Highly wouldn’t recommend to stay there or recommend it to anyone else
Stayed 2 nights in May 2024
Response from J S on 23 May 2024
Thank you for comments. Will do needful to make the stay enjoyable in future.

2/10 Terrible

Triston

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

4/10 Poor

Belinda

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Reservation did not come with full breakfast it was more of a continental breakfast. The toilet did not flush properly and whenever flushed it would splash. Beds were comfortable and room was clean just really outdated.
Stayed 1 night in May 2024

6/10 Okay

Hillary

Disliked: Staff & service
Stayed 2 nights in May 2024

4/10 Poor

Norm

Disliked: Property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
The room was good
Stayed 1 night in May 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Apr 2024

8/10 Good

Candice

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed Good breakfast Quiet area
Stayed 3 nights in Apr 2024

2/10 Terrible

Peter

Stayed 3 nights in Mar 2024

10/10 Excellent

Alfred

Stayed 2 nights in Mar 2024

10/10 Excellent

William Bill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, no negatives to speak of, everyone nice and helpful. We're already booked for 5 days in May.
Stayed 4 nights in Mar 2024

10/10 Excellent

fred

Stayed 1 night in Mar 2024

10/10 Excellent

Fidel, San Pablo

Liked: Cleanliness
Stayed 5 nights in Dec 2023

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay . . . great local food!!
Nice hotel. Room was nice, bed was comfortable, nice breakfast buffet, plenty of parking, close to restaurants, close to the highways, easy drive to the convention center, and close to the stadium. Great local food!! Be sure to try food trucks parked behind the Chevron at Elko Dr and Lawrence Expy. Also the oriental restaurants Tasman Dr and Lawrence Expy.
Stayed 5 nights in Feb 2024

8/10 Good

Brian

Liked: Cleanliness
Stayed 2 nights in Feb 2024

8/10 Good

Mary, Clovis

Stayed 1 night in Feb 2024

10/10 Excellent

Ana

Stayed 1 night in Feb 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Mike

Liked: Cleanliness
Disliked: Staff & service
Horrible Customer Service
Very rude counter people .... probably the owners. was going to charge us 50.00 to check in 15 minutes early... when we did check in, I didnt have my drivers license with me but my card had already been charged. Counter person said I couldnt check in. I showed two other forms of picture ID and he still refused. My girlfriend said she would use her ID and her Credit Card. They not only charged my Credit Card but charged hers also... We got double billed and they said for us to contact our credit card companies because they can not help us. Place was clean but service was horrible. Spoke to about a half dozen other people that stayed there and they experienced the same.
Stayed 1 night in Jan 2024

8/10 Good

ANDRES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was super friendly and helpful. Everything was good for the price.
Stayed 2 nights in Jan 2024

10/10 Excellent

Miriam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you're in for a game or visit. The clerk was friendly and gave us tips on how to use the train system to avoid game rushes We took the train in but walked out back. Nice walk back with lots of other people, so it didn't feel long. Super clean and overall. The parking alone was worth it!
Stayed 1 night in Jan 2024

8/10 Good

raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
30 minute walk from Levi's Stadium. Breakfast is lacking. No egg or sausage/bacon. Parking is easy and it seems safe enough.
Stayed 2 nights in Jan 2024

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced, nice accommodations & easy parking. Quiet, safe, well lit. I would recommend it & would not hesitate to stay there again.
Stayed 2 nights in Jan 2024

6/10 Okay

Amanda

Stayed 1 night in Jan 2024

10/10 Excellent

Marvin

Stayed 1 night in Jan 2024

2/10 Terrible

Raphael

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth spending your time there. If you're a business traveller, don't leave any business property inside the hotel room.

10/10 Excellent

Hiroyuki, Cupertino

Stayed 1 night in Jan 2024

4/10 Poor

Phillip

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely disgusting. Stayed in San Fran at another hotel for the sat I was there. I would have completely checked out if it wasn’t for Niner game Sunday. Every hotel around was triple the price day of.
Stayed 3 nights in Jan 2024

10/10 Excellent

Dorothy

Stayed 3 nights in Jan 2024

10/10 Excellent

Robert, sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Adam at the front desk was super helpful getting us checked in early so we can get to the football game.
Stayed 1 night in Jan 2024

10/10 Excellent

Yechi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

YINGJUN

Business traveller
Liked: Cleanliness
Stayed 3 nights in Dec 2023

10/10 Excellent

Aaron

Stayed 2 nights in Oct 2023

6/10 Okay

Raymon S.

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The bathroom extractors are very old and extremely noisy, should be replaced as I could even hear the ones in adjacent rooms
Stayed 1 night in Dec 2023

4/10 Poor

bodya

Stayed 1 night in Dec 2023

8/10 Good

Octavio

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

4/10 Poor

Karin

Stayed 1 night in Dec 2023

10/10 Excellent

Markley

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very well kept also front desk. Very nice and helpful rooms are huge and clean quiet I love it. No complaints.
Stayed 1 night in Nov 2023

2/10 Terrible

RODULFO VICTOR D.

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t get caught on what you’ve seen in their web site. The place is odd and breakfast is sucked. You only get bread, waffles and cereal. Not recommending this to stay.

10/10 Excellent

Kathleen

Stayed 1 night in Nov 2023

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was walkable to Levi's stadium.
Stayed 2 nights in Nov 2023

10/10 Excellent

Gay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Hilario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

LeeAnn, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close enough to Levi Stadium to walk. Nice breakfast, simple but enough to get you started for the day. Staff was awesome!!!!
Stayed 3 nights in Oct 2023

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare
The room was disgusting. Smelled like cigarettes, furniture was broken, and a lot of stains. At 38 weeks pregnant, I could’ve fell off the chair or recliner and could’ve caused some major injuries. Less than 10 minutes of checking in, we checked out and went down the street to the Hampton hotel which was only $30 bucks more. Price sucked, service sucked, and the room was a nightmare. Don’t go here.
Stayed 1 night in Oct 2023

6/10 Okay

GREGOIRE

Stayed 1 night in Oct 2023