Sun City Hilton Head Hotels, Bluffton

"We were very excited to stay here. Beautiful property, on the beach, a little hard to find, limited parking spaces… but the pool area was gorgeous. Check in was a wait. They don’t start until 4 pm and we arrived about 3:45 and got in line a bit hungry, thought we’d grab a quick pre dinner snack from the hotel market but it closed at 4 pm. So it felt like two strikes right off. Very clean and inviting room. However our patio with a very nice ocean front view had black mold on the concrete and walls. It was a substantial amount. We couldn’t go out and enjoy it although we paid the extra to do so….. We contacted the staff, spoke with the concierge manager who offered to refund our parking cost($20.00 a day) and what did that have to do with this problem of mold on our patio? They also offered us Marriot Bonvoy points equal to a whopping $149.00) and in order to claim that we had to sign up… Over all. For such a lovely place, we will not return and we do not recommend it. Go for a less expensive location with not so much “posh” And yes, we ended up with allergy symptoms, which we don’t have , headaches, coughs, sneezing, etc. A follow up with our doctor and we are suffering from exposure to mold…."

"The hotel is in a great area right at the river. lots of shops and restaurants. The town is walkable and had some great restaurants nestled into the community. Love Lulu’s chocolate bar."

"Hotel was perfect. There were three pools and one was totally for children. One definitely was it an adult pool. Hot tubs, Tiki bar, great marketplace, great food couldn’t ask for anything more."

"Room was beautiful & clean! We had an incident with my luggage. Bellhop brought it to the room and one of my suitcases were missing. I started to panic went to the front desk and with in an hour it was found. I feel like I should have received compensation somehow for my stress. Marriott Points, or dinner would have been nice! The pool was very nice comfortable and clean. Staff were great at the pool. We had “do not disturb sign” on the door, we received a text “ they were sorry they missed us and if we need anything to let them know. “ This is a classy hotel. I would stay there again and recommend to everyone. It is truly beautiful."

"It is downtown so do not expect any views. Our window looked out at a wall, but we did not choose this hotel to catch views from indoors. Although a little further from the River Walk, it is still very easy to walk through downtown Savannah and make it out this way. We enjoyed the well-lit path we had found to get to and from our spots. Very Clean, with a nice lobby. It is right next to very affordable city parking that made it very east to park and forget about our vehicle. Not necessary to valet. We would come back here again for sure,"

"Beach access was perfect. The Tiki hut is great!"

"Loved the location and found the staff to be very helpful in situating me in my room, even though I arrived an hour early. Wonderful view from the room though the in-room amenities were very basic and the furniture dated. Staff at breakfast very helpful and good gym. Not sure what is the justification for paying $25 for destination tax per night on top of state and occupancy taxes plus hotel tax with my booking"

"Outdoor pool closed about 6 being an overcast was considered"

"The exhaust vent in the hallway on the fourth floor is extremely noisy! Handheld shower handle was a low quality product. The omlets for breakfast were not very good. Enjoyed the automated brewed coffee in the breakfast area, it was very good. However, the coffee served in the lobby was terrible. The desk clerk said I am not eligible for IHG points since I made my reservation through Expedia."