Free daily buffet breakfast
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Reviews of Clarion Pointe Sulphur Springs

2.5 out of 5
Clarion Pointe Sulphur Springs
411 East Industrial Drive, Sulphur Springs, TX

Reviews

9.4

Exceptional

Rating 10 - Excellent. 581 out of 800 reviews" "
Rating 8 - Good. 158 out of 800 reviews" "
Rating 6 - Okay. 43 out of 800 reviews" "
Rating 4 - Poor. 9 out of 800 reviews" "
Rating 2 - Terrible. 9 out of 800 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and bathroom were good. It was safe. It was noisy due to road traffic. But the biggest negative was the message of nationalism—- I didn’t like all the flags etc. I think it’s best to be universally approachable. I’m a privileged white woman and an Aggie, and yet I was uncomfortable with the message. I really liked the person at the front desk. She was helpful.
Stayed 1 night in May 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a convenient location, was clean, and had a good breakfast
Stayed 1 night in May 2024

10/10 Excellent

brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is spotless everyone is nice and they will do whatever you need them to
Stayed 1 night in Apr 2024

10/10 Excellent

Gregory

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable and there was a ton of bed room as well as space in the room in general
Stayed 1 night in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic customer services, immaculate, well-maintained facilities!
Stayed 2 nights in Apr 2024
Response from Adam, GM on 15 Apr 2024
Thank you so much John!

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had an unusually nice pool area and outdoor areas behind the hotel with seating and shaded areas. There was also a bar with comfortable seating in the area. We were there during the eclipse and it was easy to meet people and socialize.
Stayed 2 nights in Apr 2024
Response from Adam, GM on 15 Apr 2024
We LOVED having you!

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All-around nice place to stay. Zero complaints and very happy with my visit. I would ask for a room in the back of the hotel due to road noise the next time I stay.
Stayed 1 night in Apr 2024
Response from Adam, GM on 15 Apr 2024
We were so happy to have you as our guest!

6/10 Okay

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast had zero bacon and zero sausage. It did have chicken for some reason. No thanks.
Stayed 1 night in Apr 2024
Response from Adam, GM on 15 Apr 2024
Thank you.

6/10 Okay

Marcos

Disliked: Staff & service
Not worth the money we paid for.
Stayed 2 nights in Apr 2024
Response from Adam, GM on 15 Apr 2024
Thank you

8/10 Good

Amour-che

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soft bed and pillows
Stayed 3 nights in Mar 2024
Response from Adam, GM on 1 Apr 2024
Thank you!

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained and friendly staff. Would definitely stay here again.
Response from Adam, GM on 22 Mar 2024
Thank you!

2/10 Terrible

Shantell

Stayed 1 night in Feb 2024
Response from Adam, GM on 22 Mar 2024
I'm sorry you didn't enjoy your stay with us.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Very nice hotel! Room was very comfortable, decor was beautiful.
Stayed 1 night in Feb 2024
Response from Adam, GM on 21 Feb 2024
Thank you so much for choosing us!

10/10 Excellent

Larry

Travelled with family
Liked: Property conditions & facilities, room comfort
Family visit
Stayed 1 night in Feb 2024
Response from Adam, GM on 21 Feb 2024
Thank you!

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024
Response from Adam, GM on 21 Feb 2024
Thank you!

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Clean and updated decor. I especially liked the lemon water and cookies available in the lobby. Only criticism is that the shampoo and conditioner dispensers in the bath were most empty. Also noted some loose dirt behind bathroom door and around tub. Beds were really comfortable.
Stayed 1 night in Feb 2024
Response from Adam, GM on 19 Feb 2024
Thank you for that review. I'm glad you enjoyed your stay with us!

10/10 Excellent

Robin, Avilla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I look forward to staying here every time I am working in the area. Pretty hotel and very nice staff!
Stayed 1 night in Feb 2024
Response from Adam, GM on 16 Feb 2024
Thank you so much for that kind review! Thank you for being our guest!

10/10 Excellent

Katie

Stayed 1 night in Feb 2024
Response from Adam, GM on 22 Mar 2024
Thank you!

10/10 Excellent

Sara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Adam, GM on 15 Feb 2024
Thank you!

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good night stay !
Stayed 1 night in Feb 2024
Response from Adam, GM on 12 Feb 2024
Thank you!

10/10 Excellent

Dev

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Adam, GM on 2 Feb 2024
Thank you!

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the best room of our whole vacation.
Stayed 1 night in Jan 2024
Response from Adam, GM on 2 Feb 2024
Wow thank you for that high praise and for being our guest!

10/10 Excellent

Tina

Stayed 1 night in Jan 2024
Response from Adam, GM on 2 Feb 2024
Thank you!

6/10 Okay

Kathy

Stayed 1 night in Dec 2023
Response from Adam, GM on 24 Jan 2024
I'm sorry you didn't enjoy your stay. Please feel free to reach out to us directly to let us know what we need to improve on so that we can continue to provide our guests with the best experience possible.

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Adam, GM on 24 Jan 2024
Thank you!

10/10 Excellent

Robin

Stayed 1 night in Jan 2024
Response from Adam, GM on 12 Feb 2024
Thank you!

10/10 Excellent

Micki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Adam, GM on 19 Jan 2024
Thank you!

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Adam, GM on 17 Jan 2024
Thank you!

10/10 Excellent

Aaron J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
I was received by the staff warmly! I was also helped with an issue I was having. The staff was very helpful and informative. Thank you guys very much.
Stayed 1 night in Dec 2023
Response from Adam, GM on 16 Jan 2024
Wow thank you so much for those kind words!

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Adam, GM on 9 Jan 2024
Thank you so much!

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly. The wonderful lady who made breakfast was very attentive and diligent with a smile on her face all morning! We appreciated her!
Stayed 1 night in Dec 2023
Response from Adam, GM on 9 Jan 2024
Thank you so much for those kind words!

8/10 Good

Campbell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very nice, however, the interior was dated
Stayed 1 night in Dec 2023
Response from Adam, GM on 9 Jan 2024
Thank you for staying with us!

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Glad that we chose this place. The staff was inviting and the breakfast was just right.
Stayed 1 night in Dec 2023
Response from Adam, GM on 9 Jan 2024
Thank you so much!

10/10 Excellent

Ebbonye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evan was great at check in
Stayed 1 night in Dec 2023
Response from Adam, GM on 9 Jan 2024
Thank you for being our guest!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid place, solid breakfast, solid sleep
We had a wonderful stay here. The rooms were charming, and comfortable. Breakfast was great, and for the 80 dollar range per night, it was well worth the money. We would definitely book here again!
Stayed 1 night in Dec 2023
Response from Adam,GM on 9 Jan 2024
Thank you for being our guest!

10/10 Excellent

Latonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Adam, GM on 9 Jan 2024
Thank you!

10/10 Excellent

angela

Stayed 1 night in Dec 2023
Response from Adam, GM on 24 Jan 2024
Thank you!

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Adam, GM on 1 Jan 2024
Thank you!

10/10 Excellent

angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some construction was going on during our stay
Stayed 1 night in Dec 2023
Response from Adam, GM on 1 Jan 2024
Thank you for staying with us!

6/10 Okay

Tina

The heater was malfunctioning and the noise was too much.
Stayed 1 night in Dec 2023
Response from Adam, GM on 1 Jan 2024
I'm sorry that you experienced that. Thank you for letting us know!

10/10 Excellent

Trenette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my go to hotel when I visit Sulphur Springs.
Stayed 1 night in Dec 2023
Response from Adam, GM on 1 Jan 2024
We are so happy to have you!

10/10 Excellent

Joseph

Stayed 1 night in Dec 2023
Response from Adam, GM on 1 Jan 2024
Thank you!

2/10 Terrible

Tyler

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
There were cockroaches in our bathroom, the hotel gave us our money back, which was nice.
Stayed 1 night in Dec 2023
Response from Adam, GM on 1 Jan 2024
I'm sorry you experienced that. This time of year the bugs are moving from outside to inside. We do have professional treatement at least monthly to avoid this type of thing.

10/10 Excellent

Jana, Fort Worth

Stayed 1 night in Dec 2023
Response from Adam, GM on 1 Jan 2024
Thank you!

8/10 Good

Robert Kyle

Stayed 1 night in Dec 2023
Response from Adam, GM on 19 Dec 2023
Thank you!

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class!
Stayed 1 night in Dec 2023
Response from Adam, GM on 1 Jan 2024
Thank you!!!!!!!!!!

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Adam, GM on 11 Dec 2023
Thank you!

10/10 Excellent

kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk extremely friendly
Stayed 1 night in Dec 2023
Response from Adam, GM on 5 Dec 2023
I'm so glad you enjoyed working with our staff!

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Adam, GM on 5 Dec 2023
Thank you!

10/10 Excellent

Sarah

Stayed 1 night in Nov 2023
Response from Adam, GM on 19 Dec 2023
Thank you!