Sugarloaf is home to this holiday home. Big Bear Mountain Resort and Snow Summit are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit The Village. Bowling Barn and Big Bear Solar Observatory are also worth visiting. Visit our Sugarloaf travel guide
How much does it cost to stay at Charming Mountain Getaway?
As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Charming Mountain Getaway on 15 Nov 2026 start from AU$389, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Charming Mountain Getaway?
Self-parking is free at this property.
What time is check-in at Charming Mountain Getaway?
Check-in start time: 4:00 PM; check-in end time: anytime.
What time is check-out at Charming Mountain Getaway?
Checkout is at 10:00 AM.
Where is Charming Mountain Getaway located?
Situated in Sugarloaf, this holiday home is within 3 miles (5 km) of Gold Mountain Memorial Park, Green Spot Picnic Area and Community Arts Theater Society. Big Bear Lake and Stanfield Marsh Wildlife and Waterfowl Preserve are also within 3 miles (5 km).
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Reviews
Charming Mountain Getaway Reviews
4.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.0
Cleanliness
Rating 10 - Excellent. 1 out of 5 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 5 reviews
8 - Good
0
Rating 6 - Okay. 1 out of 5 reviews
6 - Okay
1
Rating 4 - Poor. 1 out of 5 reviews
4 - Poor
1
Rating 2 - Terrible. 2 out of 5 reviews
2 - Terrible
2
Reviews
Verified review
6/10 Okay
Robert
16 Aug 2026
Liked: Cleanliness, check-in
Internet didn’t work, and there were no fans or a/c (hot in the summer) but very cheap and cozy.
Stayed 3 nights in Aug 2026
Verified review
4/10 Poor
muiaser
29 Oct 2026
Liked: Check-in
Disliked: Cleanliness, communication
My wife and I booked this cabin last minute for a weekend in Big Bear, and while I knew the cancellation policy was strict, I honestly wasn't expecting the place to be this disappointing.
The pictures made it look like a cute, cozy mountain getaway, but that wasn't what we walked into. The bedroom was dusty, the bathroom had dirt streaks and stains in the toilet, and there were cobwebs throughout the cabin. It had a stale, dusty smell and just didn't feel like it had been properly cleaned. We were already talking about finding somewhere else to stay.
Unfortunately, a family medical emergency came up and we had to leave after only a few hours, despite paying for the whole weekend. I wasn't demanding a refund or expecting them to break their policy. I simply asked whether a credit or voucher toward a future stay might be possible. Instead, I was told, "Even if a family member died, we would not be able to issue you a refund." I understand policies, but that's a pretty awful way to speak to someone dealing with an emergency.
What bothered me just as much was the lack of communication. I kept having to follow up after being told someone would get back to me, and nobody seemed interested in resolving anything.
To be fair, check-in was easy and the price was cheap. But between the misleading photos, cleanliness issues, and how management handled everything, I left feeling completely let down. I wouldn't stay here again or book another property with this company.
The cabin itself was nice and affordable, but unfortunately it was poorly maintained and several of the listed amenities were not available during our stay. The outdoor area was covered in leaves with no outdoor lighting in the backyard, making it difficult to comfortably enjoy the space. Inside, we noticed cobwebs throughout the cabin, including between the couch cushions, in the sink, shower, and around the lights. The blankets also had a strong stored/musty smell.
More importantly, we had no hot water, working stove/oven, or usable WiFi during our entire stay. Since it was a cold and rainy weekend, not having hot water was especially disappointing. We had also purchased groceries beforehand specifically because a fully working stove was listed, but neither the stove nor oven would turn on. The WiFi connected but showed “no internet,” which also made the projector unusable as well as any personal electronic.
We tried calling and messaging the host for assistance but were only met with an automated AI service that said an agent would contact us. Unfortunately, we never heard from anyone throughout our stay. While the cabin may be affordable, guests are still paying for the amenities and services advertised, and going an entire stay without hot water, WiFi, or a working stove made the experience disappointing.