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"The Hotel is very luxury and beautiful, but the staff was not well trained, at least not at the St. Regis standards, in my room there was no laundry bag, no writing pen, no cotton pads. I have to call for everything. It feels like something is missing, hopefully they will mange the property better in the future."

"Didn't use spa. Short business trip. Receptionist was very polite and friendly, as a VIP member of Expedia I.ve got an upgraded room. "

"Yes, beautiful room and friendly staff."

"Great staff"

"Average, breakfast is good"

"Everything was great "

"We had an overnight layover in Belgrade and booked Hotel Mar last-minute when we landed through Expedia. As soon as I called to arrange airport transportation, the front desk representative answered with, “Hello Mrs. Marberry,” which immediately impressed me. Although the shuttle wasn’t available at that moment, he carefully explained how to get a taxi from the airport without getting scammed, which I truly appreciated. When we arrived, he was just as professional in person. The hotel lobby was beautiful and spotless. We enjoyed having a drink in the lobby bar, and the waitress was incredibly nice and welcoming — a perfect way to unwind after traveling. Our room was clean, thoughtfully themed, and extremely comfortable. After settling in, we grabbed a bite to eat, and the same gentleman at the front desk arranged a taxi to and from the restaurant for us — excellent service from start to finish. The price was excellent, especially for the level of service and quality we received. Great accommodations, outstanding customer service, and only about 12 minutes from the airport. We would definitely stay here again! 5 Stars 🌟🌟🌟🌟🌟"

"The room was very clean. The decor throughout the hotel was first class. The owners are Chinese and cater to a mostly Chinese clientele, but they are able to speak good English."

"Great staff! Great apartment! Great area! Highly recommend it!"