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"Great hotel very clean, spacious rooms, comfortable bed. Friendly stuff. Good food, tasty but Menu is short. Unfortunately nobody from staff speak english , even on the reception. No english menu. Therme which was included to the room price, is open till 20:30, at least that what was written, however I have tried to go at 19:30, and the door to Therme was closed.As they are claiming this is a four star hotel, they shall put more efforts for international customers."

"Lovely property- staff was exceptional, restaurant food was yummy. Rooms big, lots of storage!"

"Kamers zijn ruim. Schoon en compleet. Ontbijt is goed echter zijn de broodjes niet vers en hard. Vriendelijk personeel "

"Hair all over the blankets. When we asked them for more pillows they said “f*** you bye”. All we did is politely ask for pillows yet they cursed at us and shut the phone in our face. "

"Wir haben uns während unseres Kurzurlaubes rundum wohlgefühlt .Das Zimmer lag im 2.Stock,gut mit dem Lift zu erreichen. Die Verpflegung war auch sehr gut und die Mitarbeiter allesamt sehr freundlich und zuvorkommend . Außerdem gab es in Mühlhausen so viel zu sehen, so daß wir bestimmt noch Mal wiederkommen würden."

"Schönes Hotel mit freundlichem Personal "

"Zimmer ok seit Neustem kostet der Parkplatz"

"Sehr freundliches Personal, reibungsloser check in und check out, ruhige und trotzdem zentrale Lage, saubere Zimmer"

"Themed hotel. "

"Very clean, no staff to rate. Walkable shopping. "

"The property refused to acknowledge our booking.They weren't prepared to accept our confirmation email that we had booked and paid for our room and breakfast. They actually locked us out whilst we were contacting our booking agent for help. "

"We had a very pleasant stay in Eisenach at Pension Mahrets. Anna was very helpful, showed us around and gave recommendation about the town. Would stay again if in the area. "

"Tolles kleines Hotel mit 8 Zimmern und mit tollen geräumigen Zimmern. Immer wieder gern. Für Geschäftsreise und Urlaub gut geeignet. "

"Wonderful staff and quiet property nestled in the countryside. Minimal Wi-fi connectivity and on-site options, at least during the winter months, make this a bit more of a limited offering at that time."

"Das Zimmer war sehr ruhig und sauber. Auch ohne Personal ging alles reibungslos."

"We had booked a room at the hotel, but it turned out the room was located in a separate 4 room cottage down a trail where we had to drive by car. We did not feel comfortable there, and room was relatively expensive. Therefore we drove back to the reception to ask for a room at the main hotel. In the reception they claimed that we had booked a room in the cottage. But no cottages were shown at booking by pictures or in writing, nor in our confirmation. After some discussion, we were upgraded to...

"Very close hike to town and Wartburg castle. We only used taxi from and to train station. Room was small but very comfortable. Bathroom was larger than expected. "

"Tolle und zentrale Unterkunft. Sehr gute Kommunikation mit dem Gastgeber. "

"Good place for overnight stay when on a long travel. Very close to motorway, good breakfast available from 6 am, check in possible very late. Good value for money. "