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Reviews of FairBridge Inn & Suites Poconos

2.5 out of 5
FairBridge Inn & Suites Poconos
1220 W Main Street, Stroudsburg, PA

Reviews

5.4
Rating 10 - Excellent. 60 out of 232 reviews" "
Rating 8 - Good. 18 out of 232 reviews" "
Rating 6 - Okay. 29 out of 232 reviews" "
Rating 4 - Poor. 40 out of 232 reviews" "
Rating 2 - Terrible. 85 out of 232 reviews" "

5.0/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

4.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Ceiling tiles falling in the hall ways . Water dripping from roof /Pipe leaks. Mold on wet ceiling tiles . Stains on every carpet in room as well as the hall ways . Stains on the walls in room . I could go on and on . When I arrived they asked for a $100 room deposit. Cash only . Would not have stayed but I mayed a reservation and The date for a refund had expired two days before my arrival.
Stayed 2 nights in May 2024

2/10 Terrible

Keith

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is about 60 yrs old. We had our prom there 1972. I know it's changed hands a few times. It filthy. The furniture and carpet are probably from 1st day. I thought since a new owner it would be remodeled. When i got there, the mgr was going over the rooms with someone on the phone. This 1 was dirty, this1 TV gone, this 1 smells. Right there I tried to cancel but couldn't. My room had the office chair that was all pealed. Punch hole in wall, dirty carpet, chipped paint, bath door rotting off. I have pics. The hallway had leaking ceiling tiles, carpet dirty and smells. Cigarette butts all over ground. Terrible experience. This shouldn't be opened till remodeled or torn down. I will never stay in this company's hotels ever again. I could go on. The heck of it all is very few things bother me at a hotel. This place is comparable to a nuclear waste dump.
Stayed 2 nights in May 2024

2/10 Terrible

Donald

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should be condemned
Stayed 1 night in May 2024

2/10 Terrible

Jerry

Travelled with family
This shouldn’t be on indeed/ bad don’t go here
Stayed 1 night in May 2024

2/10 Terrible

Dennis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Let’s just say the photos of the property didn’t match the reality.
Stayed 1 night in May 2024

4/10 Poor

Frank

Disliked: Staff & service, amenities, property conditions & facilities
Poor conditions of room. Inconvenient. Walk through lobby and pool sometimes to get to the room.
Stayed 1 night in Apr 2024

4/10 Poor

Hannah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Tourism in this area is kind of dead, and the big chain hotel industry knows this. The only affordable hotels in the area are of this quality or worse. The staff was friendly, and they claimed that the property was under renovation. In terms of the hotel scenery it is definitely under construction and a little old. But the lights and the scenery around the pool area do give it a kind of unique feel. I'm a neat freak, so everywhere I go I bring cleaning supplies to wipe off surfaces. If you have no issue with doing this on your stay then the cleanliness of the hotel should not be a problem for you. For my entire stay there however I did not see anyone cleaning any room. But upon my arrival I had clean bed sheets and towels. My hotel room was never cleaned during my stay. This however again is not really a problem for me because I do not mind using the same towels and sleeping in the same sheets for 2 to 3 days. The hotel is built around a pool so you can hear everything happening around you. They play music up until around 11:00 at night because that is when the pool closes. But all in all you get what you pay for. At least the rooms are somewhat clean when you arrive and you don't have to pay a $1,000 just to sleep in a bed. So if you are planing to stay in the hotel my suggestions to you are bring some Clorox wipes, Lysol spray, some form of house slippers, and headphones or ear plugs if you have issues sleeping with noise around you. There are worse hotels in the area.
Stayed 3 nights in Apr 2024

4/10 Poor

Frank

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Far walk to the room. Sporadic Wi-Fi general disrepair.
Stayed 1 night in Apr 2024

4/10 Poor

Frank

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor access to room. Heating in room problematic. Wi-Fi sporadic. General poor upkeep and broken floors can cause a fall.
Stayed 1 night in Apr 2024

2/10 Terrible

Nirsa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so dirty and walls need painted the bathroom all was old the towels hard fabric and look dirty too… Tje pool was closed…
Stayed 2 nights in Mar 2024

4/10 Poor

Frank

Disliked: Staff & service, property conditions & facilities
Slow check in. Lack of energy among staff. Told that I had a long walk through the lobby and the swimming pool and past other rooms to get to my room. That the doors near my room were sealed shut. That wasn’t true. Unable to get a good temperature in my room. The lobby is unheated so you can’t hang out in there.
Stayed 1 night in Apr 2024

2/10 Terrible

Manish

Disliked: Cleanliness, staff & service, property conditions & facilities
I wanted to check if late check in available but the number to contact property was not in service so I couldn’t contact and didn’t checking.
Stayed 1 night in Mar 2024

2/10 Terrible

mirla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Roaches.. there was a roach . I screamed. It was as we were leaving. They shouldn’t be open while doing major renovations and repairs. I stayed here many years ago . It wasn’t like this
Stayed 1 night in Mar 2024

2/10 Terrible

tyisha

Travelled with family, Business traveller
The room was dirty the heat did not work and they did not have extra blankets to help with the issue.
Stayed 1 night in Mar 2024

2/10 Terrible

Tytianna

Disliked: Cleanliness
My room was so cold the entire night I was there. The heater was blowing out coolish-warm air. Told the guy at the desk and he basically just shrugged his shoulders. This place is 2 stars for a reason
Stayed 1 night in Mar 2024

10/10 Excellent

Handell

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024

2/10 Terrible

william

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I have been going to this hotel twice a year for the last 6 years. Every time we go there there’s always something wrong. One year it was the pool another was no heat. We have gone through at least 2 owners and each one is worse than the other. This time was the worst the first room the toilet seat was broken. We went to let someone know and no one was at the desk. We finally got another room and the key wouldn’t work. Every time we left and came back it was the same thing. We had to the front desk to get a new key. No one at the front desk. We kept going back each year because they claimed they were renovating but it never changed from year to year. The bar was never open. We will not stay there anymore. We will find someplace else to stay.
Stayed 2 nights in Feb 2024

2/10 Terrible

Nathaniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Upon my stay, I experienced a live Roach infestation, dead Roaches in the bathroom sink, disgusting towels with hairs all over them, and just a generally run-down, dirty feeling property. I would not recommend staying here to anyone, and I would never stay again myself.
Stayed 1 night in Feb 2024

2/10 Terrible

Stephen, Baltimore

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not book this hotel. All photos are fake and the condition is extremely bad. Expedia will not refund you if you arrive and must leave for safety.
Stayed 2 nights in Feb 2024

4/10 Poor

ivan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Under renovation
Stayed 1 night in Feb 2024

10/10 Excellent

Handell

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2024

4/10 Poor

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
Kinda Scary
Random people walking around all night. Pool, bar, etc. all closed. Rooms were dark and outlets didn’t work. Sheets and towels were clean at least.
Stayed 1 night in Feb 2024

2/10 Terrible

Janice

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There were roaches in the rooms.
Stayed 1 night in Feb 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, room comfort
On a good note I have seen worse.
The room was clean and comfortable but the smoke detector was gone with wires hanging out. The lamp shade was water stained. The ice machine and swiming pool were out of order.
Stayed 1 night in Feb 2024

10/10 Excellent

Anichelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet. Will come back
Stayed 1 night in Feb 2024

2/10 Terrible

Brandyn

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Gina

Disliked: Cleanliness, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Theresa

Disliked: Cleanliness
There was bed bugs on my bed. Bathroom door didn't close at all. TV service
Stayed 1 night in Feb 2024

2/10 Terrible

DEBORAH

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I didn’t stay here. When I parked it looked like it was closed. Nobody came to the front desk. The whole place looked like it was under construction. I was still charged for the one night. I never saw such a mess and with my asthma I could not chance an attack, so after waiting 10 minutes or so, I left

2/10 Terrible

Hassan Tosha

Sorry o can not give a photo cause we left a got our money back ! The first room they gave us was freezing so they gave us another room with heat ! My only reason for going was the my water boiler broke an I needed to take a shower ! There was no water at all ! The hallways smelled like marijuana cat piss a mold there was also ceiling dripping with water ! The pool didn’t work ! This place should be closed down an renovation! I do not recommend this to anyone even for a short stay ! They place was totally nasty ! The staff look like meth heads ! It’s not a safe place for a family ! Bed sheets were dirty a stained ! Towels still had hair from the last guest ! Tv was good actually but old so I could not connect it to my phone to watch my stuff ! Lights didn’t work no light bulbs 💡!
Stayed 1 night in Feb 2024

2/10 Terrible

Paul

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No tv. No lightbulb in light fixture. Sheets i found hair. Probably not clean
Stayed 1 night in Jan 2024

8/10 Good

James

6/10 Okay

Keith

Stayed 1 night in Jan 2024

10/10 Excellent

Kelsey

Travelled with family
Stayed 1 night in Jan 2024

10/10 Excellent

Amy

Stayed 2 nights in Jan 2024

10/10 Excellent

amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No toilet paper
Stayed 2 nights in Jan 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

George

Pocono’s Pit
The place is very antiquated and run down.
Stayed 1 night in Jan 2024

6/10 Okay

Easton

Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't do it. Its horrible 😞
It was sad. I selected the hotel based on the reviews...but they dud not accurately reflect the conditions. I really don't like to hurt anyone's business..especially in these challenging financial times but i cannot recommend anyone stay here. The only reason I didn’t leave was because the only option waa staying in my car. I stayed because it was all I could afford. Management should really shut it down and make improvements. The worst hotel ever stayed at in my life.
Stayed 4 nights in Jan 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍👍
Stayed 1 night in Jan 2024

4/10 Poor

Stephen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a place for families or business travelers
Stayed 1 night in Dec 2023

2/10 Terrible

Julie Mae

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Unis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had a great peaceful stay at this hotel. Staff, I believe was twinky was very nice and respectful and helpful. Made you feel welcome and comfortable.
Stayed 1 night in Dec 2023

10/10 Excellent

Chastity

Stayed 1 night in Dec 2023

10/10 Excellent

Prisca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Demond

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and easy entry. Nice place
Stayed 1 night in Dec 2023

8/10 Good

Easton

Liked: Staff & service
Stayed 1 night in Dec 2023