Lobby sitting area

Reviews of Mandarina Hotel Luxembourg Strassen

3 out of 5
Mandarina Hotel Luxembourg Strassen
218 Route D'Arlon, Strassen

Reviews

8.4

Very good

Rating 10 - Excellent. 101 out of 273 reviews" "
Rating 8 - Good. 120 out of 273 reviews" "
Rating 6 - Okay. 41 out of 273 reviews" "
Rating 4 - Poor. 9 out of 273 reviews" "
Rating 2 - Terrible. 2 out of 273 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was traveling very light and everything I needed was there. The room was clean, the staff was friendly, and the hotel location was safe and secure.
Stayed 1 night in Feb 2024

10/10 Excellent

Arturo

Travelled with family
Excellent place and very friendly staff
Stayed 1 night in Dec 2023

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Friendly at checkin. Clean practical place. Large free parking area.

8/10 Good

Abdallah

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Cute and clean hotel
Stayed 1 night in Oct 2023

10/10 Excellent

Hakeem

Stayed 1 night in Sep 2023

10/10 Excellent

Philip, Stittsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel within easy walk of a shopping centre and several places to by food or go to a restaurant.
Stayed 5 nights in Aug 2023

10/10 Excellent

soufyane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, great staff and free parking and transportation
Stayed 1 night in Aug 2023

8/10 Good

D.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plus: Spacious room with small fridge, good parking, fast stable WiFi internet, several restaurants close, close to big shopping mall, big parking. Negative: Terrible matras.
Stayed 2 nights in Jul 2023

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Mindy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excellent bed, decent breakfast and clean. Would have liked some more amenities like a gym and a nice lounge area.
Stayed 1 night in Apr 2023

6/10 Okay

Rennel

Travelled with partner
Liked: Staff & service
for a night just to rest it is ok, no option for to place your luggage even if you had only 1 suitcase.
Stayed 1 night in Feb 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Sep 2022

10/10 Excellent

Michael

Stayed 1 night in Sep 2022

6/10 Okay

Kimberly

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
Property was no frills. Rooms are tiny and front desk staff not friendly. Also charged additional 10 euros per night for a baby bed
Stayed 1 night in Jul 2022

10/10 Excellent

Norma, MILWAUKEE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendliness and nice rooms
Stayed 1 night in Feb 2022

6/10 Okay

Eduardo

Business traveller
Atención del personal buena, insonorización pesima se oian todos los ruidos de la calle y de los otros huespedes, poco confortable a excepción de la calefacción que era excepcional, Wifi malo y habitación muy pequeña, muebles de mala calidad.
Stayed 1 night in Jan 2022

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best was the human touch! I felt like home.
Stayed 12 nights in Nov 2021

6/10 Okay

Ronen

Liked: Cleanliness, staff & service
Average hotel, decent for sleep
Overfilled parking. Decent room but very small for being called “superior double”. Breakfast average at best. Friendly staff. Several restaurants around. On the day we were there, they performed alarm exercises, resulting in extremely loud noises. Therefore we had to leave the hotel to work and make calls. Would not recommend, however close by there are not too many options.
Stayed 1 night in Nov 2021

10/10 Excellent

Nhan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is spacious and clean. No coffee machine provided, I had to borrow from the front desk the hot kettle to make tea. Otherwise all is great.
Stayed 1 night in Nov 2021

8/10 Good

ERNESTO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable.
Stayed 1 night in Sep 2021

6/10 Okay

Patrick

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Adequate
Stayed 1 night in Aug 2021

6/10 Okay

Alexander

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointing Service
the cleanliness was super. The breakfast very disappointing and the same basic choice every day for 6 days. There was no provisions provided to eat in the room which was required every day we had to ask for crockery and cutlery no iniative by the staff and no attempt at personal service at all. The worse was being told that you had to collect your breakfast on trays, eat in your room nowhere to eat, one chair small desk and then we jad to bring the trays back down to tge kitchen!! Even for a 3 star property this was shocking poor service, and using Covid as an excuse! Hire more staff full hotel no staff!!
Stayed 5 nights in May 2021

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Nice clean modern hotel. Enjoyable and pleasant. Could be cheaper with more breakfast choice. Otherwise very good.
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was recently refurbished and everything is new. It is a practical and spacious business hotel with helpful and friendly staff. We were travelling with a child and were upgraded to a bigger room so thank you for this!
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spot on place to stay
Great place to stay, conveniently situated, lovely people.
Stayed 2 nights in Nov 2019

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a perfect location
Great hotel, good service but need to make sure quality and condition remains high. Great access to buses into town...free at weekends and free every day from next year
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and spacious bedroom and bathroom, quiet location and reasonable price.
Stayed 1 night in Aug 2019

8/10 Good

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is what it is on the tin!
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Disappointing
We were allocated a room on the ground floor which looked onto a narrow passageway with absolutely no natural light making it necessary to have the lighting on continuously. The bathroom was ill equipped with no paper handkerchieves in the box provided, no plug in the washbasin and no where to hang your clothes whilst showering , not even a hook on the back of the bathroom door. On a more serious note all three of us had been bitten during our first night's stay. Of course, I can only speak about this particular room which unfortunately left a lot to be desired.
Stayed 2 nights in Jul 2019

8/10 Good

Carl

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A clean, basic hotel which served my requirements for a one night stop over. The air conditioning is set and cannot be adjusted which caused a slight problem during the very hot night. There is no milk with the coffee and tea making facilities in the room by the way. Excellent breakfast
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Provides the basics well in this expensive city. Parking and good WiFi
Stayed 3 nights in May 2019

4/10 Poor

Irene

Liked: Cleanliness
Disliked: Staff & service, room comfort
Hot room and not cheap
No aircon so room was hot so had to open the window with lots of road noise. The double bed was very soft and I was afraid to fall out of bed. Office manager was a bit grumpy having to find a couple of wine glasses. Free breakfast, free parking but not cheap at €99 or AUD$160.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
MANDARINA
Room fairly small and basic: no fridge or even a kettle. Nowhere to hang clothes if you needed to. Breakfast good. Not great value for money.
Stayed 3 nights in May 2019

8/10 Good

PEDRO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, friendly staff, value for money and comfortable rooms
Stayed 2 nights in May 2019

8/10 Good

George

Liked: Cleanliness, staff & service
Not a bad place to stay for 1 night
Breakfast is not bad, the location is ok, close to restaurants and has a free parking. The room is small.
Stayed 1 night in Apr 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, well priced
Excellent hotel, friendly reception, clean and modern looking room, large car parking area, and great breakfast. Highway ramp about 1/2 mile away so easy reachable. Down town Luxembourg City about 8-10 minute drive. Room was on the small side with somewhat uncomfortable small sized beds though but manager - speaking various languages including English - kindly indicated there are larger rooms available. Unfortunately, however, not that weekend as hotel was fully booked due to Easter.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly welcome excellent breakfast and efficient check out. Staff very helpful
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and affordable hotel. Close to motorway and access to city
Stayed 1 night in Dec 2018

10/10 Excellent

Joel, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near transportation. Staff was very accommodating and let us check in early. Breakfast was delicious as well.
Stayed 1 night in Oct 2018

6/10 Okay

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Too hot in bedroom uncomfortable
Stayed 1 night in Oct 2018

8/10 Good

Dinah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The receptionist was very friendly and helpful. It is well located as we took the bus into the city center. The breakfast was very good. Ample parking.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and Clean Hotel with Free Parking
New and clean 3-star hotel with free parking, and about 10 mins away from Luxembourg city centre by car. Helpful staff and quick check-in and check-out. No complaints.
Stayed 2 nights in Aug 2018

8/10 Good

Lisa, Philadelphia, PA

Liked: Staff & service, room comfort
The rooms were modern and clean, free parking and wifi. Breakfast was great and staff were friendly. Only downside is no air conditioning which can be a bit uncomfortable in the hot summer days.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Very professional and friendly staff. Great facilities and breakfast perfect to start the day!
Stayed 11 nights in Jun 2018