Boutique Hotels & Resorts in Straffan from AU$169

"The premises of the hotel are beautiful, but we had such a bad sleep in our room. The room was way too hot when we first arrived. We thought we had figured out the thermostat to get it cooled off, only to return to the room to have it boiling hot again. We called staff on our 2nd day because it was too late in the evening the first night, and they helped fix our issue. But other problems kept occurring… the air would blow directly on either myself or my daughter. It was very uncomfortable to sleep, either too hot or too cold. Also on our first day of arrival, we had problems with both our shower and our sink, another call for support. The maintenance man came and told us our sink stopper was broken (we couldn’t open it) and that he would return in an hour. He never came back. So we had to brush our teeth in the bathtub. We also couldn’t get the shower to operate. Finally, after an hour of fighting with the shower, I finally got it to work. It had been tightened closed so much that it was stuck. We called again the next day another maintenance man came and had to use a screwdriver to free the stopper in the sink. Also, the mattresses in the beds were so soft that we would sink in them, to the point that it contributed to the bad sleep, heat and cool problems, and aches and pains. I have to say, for such a beautiful hotel, this was a freakishly alarming amount of odd circumstances. We felt so stupid, also as seasoned travelers, having to call the front desk so many times!"

"Very nice hotel , great location, staff very nice ."