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"Great place to stay near the centre. The room was comfortable and bed very comfy so we had a great nights sleep. The room amenities were good with tea and coffee ( kettle and coffee machine) and even a small ironing board and iron. The main reception does unlimited bottles of water for you to fill and take to your room. Whilst it had aircon we found the room just a little too warm despite setting the temp low but wasn’t a deal breaker. Would stay again. Easy walk into the centre for restaurants and sights."

"This hotel is like a trip to the twilight zone. Roll the dice and you might get a room which has furniture from the 1960's, dirty carpets and stinks of week old vomit (floor 7) with black hairs in the linen. The balcony had old cigarette butts clogging the drain and the cracks in the concrete tell the tale of how old and neglected the tower building is. We went to the reception to complain and were offered a new room on 12th floor, a totally different experience as if we had relocated to a different hotel. This room had new hard floors so at least no stinking carpets and the bathroom was recently renovated. Big flat screen TV and decent furniture and the balcony had these wooden tiles to cover the old concrete. We never went to the breakfast area even though we had booked with breakfast included, the initial shock froom floor 7 had us fleeing this hotel as fast as possible."

"Breakfast was amazing and the hotel had interesting restaurants and piano bar, The only issue was the temperature of our bedroom that could not be controlled. It was often too hot."

"Clean rooms, comfortable beds and pillows. It is a budget stay with bare rooms. No kettle. There was no curtain or window cover in the bathroom, while there were no closeby windows I was still a little concerned about people seeing in after a shower. "

"Das Hotel hat uns sehr positiv überrascht. Man bezahlt etwas mehr als anderswo, bekommt allerdings auch etwas dafür. Unser Zimmer mit Blick auf den Rhein hat uns sehr gut gefallen, es war sehr gut ausgestattet, sehr sauber und auch ruhig, wenn nicht gerade auf dem Flur von anderen Gästen die Türen laut geknallt werden. Im Hotel wurden gerade Zimmer in einem anderen Flur renoviert, das hat nicht gestört. (Vor dem Fahrstuhl lag diverses Baumaterial herum.) Das Schwimmbecken hat uns sehr gut gefallen, es war ausreichend groß und es gab genügend Liegen dort. Am Frühstücksbuffet hatten wir wirklich überhaupt nichts auszusetzen, es war sehr reichhaltig und sehr vielfältig. Beim Frühstück und auch sonst immer war das Personal immer sehr freundlich und hilfsbereit. Wir kommen sehr gerne wieder."

"Kind staff"

"Beautiful hotel with amazing view of the Rhine river. It has a nice pool and a sauna complementary for guests. "

"Staff was oke."

"We were given an upgrade and the room was very nice, although the cost was very high at £180+ , which we assumed was due to the time of year. It was part of an 8 day trip which included 5 hotels and this was almost double the cost of the other, good quality hotels. The hotel and amenities are excellent and I would have awarded a higher rating for the ambience……however we were very disappointed with the set meal at £69 per head. We had invited my husbands mother to join us and felt that it wasn’t value for money. The bar was suffering from staff sickness and service was slow…..but the head barman was very good and apologetic for any inconvenience. Overall a very nice hotel, but expensive."