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Reviews of Collectors Victory Apartments

4 out of 5
Collectors Victory Apartments
Lilla Nygatan 5, Gamla Stan, Stockholm

Reviews

9.0

Wonderful

Rating 10 - Excellent. 26 out of 47 reviews" "
Rating 8 - Good. 17 out of 47 reviews" "
Rating 6 - Okay. 2 out of 47 reviews" "
Rating 4 - Poor. 1 out of 47 reviews" "
Rating 2 - Terrible. 1 out of 47 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Amanda Jane

Travelled with family
Liked: Cleanliness
Great location on Gamla Stan, walkable from central station and all main sights. Very good value for the accommodation space and location. Apartment was very spacious and clean, but incredibly small bathroom (shower only) given the number that could be accommodated. The kitchen was also very tired - we didn’t really use the kitchen facility as ate out. Decor was also very dark, which was a little oppressing on a dull day.
Stayed 3 nights in Apr 2024

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
I cannot recommend this more! The whole place was filled with antiques and history and charm while still being modern and comfortable and practical. Stunning to stay in to the point that I must stay there again. So very very worth it.
Stayed 2 nights in Nov 2023
Response from Lisa (Reservations) on 5 Dec 2023
Hi Catherine, Thank you kindly for this wonderful review, we're delighted to read that you enjoyed your stay in our One-Bedroom Apartment. We would be very happy to have you back with us again in the future!

8/10 Good

Audra J.

Liked: Cleanliness, amenities, property conditions & facilities
The employees of the hotel were extremely helpful and friendly. I stayed for 2 weeks during the holidays, and would stay again. The location is perfect for staying in Gamla Stan and having public transportation and grocery stores nearby. The property/apartment had a full kitchen so I was able to cook a nice Christmas ham dinner. The apartment was cozy and warm, and as advertised. I stayed through the new year. At this time it was fairly quiet, but you could here noise outside the windows (especially the bedroom window, walls are solid and silent). During other times of the year, it would probably get to be very noisy as more people walk up and down the street later into the night and visit the bars. So I would recommend bringing ear plugs (it would be nice if the hotel provided them). Also at this time, the bedroom curtain does not fully cover the window so street light comes into the room. During longer summer nights this may be an issue if you need a fully, dark room. Overall very happy with the property and the staff

10/10 Excellent

Melina

Stayed 4 nights in Dec 2021

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was very nice and the staff made sure it became more accommodating for our visit.
Stayed 11 nights in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean & staff very helpful. I would recommend it to other & use it again when we traveled to Sweden again!
Stayed 10 nights in Oct 2019
Response from Johanna Olsson, Victory Apt. on 1 Nov 2019
Thanks for sharing some feedback from your stay, and we are happy to hear you enjoyed it! Welcome back, and have a great weekend,

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Depends on the room location
Check in time a bit late. My bedroom was facing a Wine Bar : people came out to smoke and chat on the street just under my bedroom window. Smoke and Chat continued till 1am.
Stayed 3 nights in Oct 2019
Response from Johanna Olsson, Reservations, Victory Apt. on 1 Nov 2019
Dear Guest, Thanks for sharing some feedback from your stay! We are sorry to hear that you were disturbed by the bar, and we will do our best so this will not happen to future guests. We hope that we get the chance to welcome you again,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We stayed at this property on our first visit to Stockholm, staying for 5 nights. We were very happy with the property, a great location in the centre of Gamla Stan, everything we could have asked for was provided, and the young lady who checked us in, Jennifer was friendly and welcoming. We would certainly stay here again and woud recomend it to other traveller's.
Stayed 5 nights in Oct 2019
Response from Johanna Olsson, Reservations, Lady Hamilton Hotel on 15 Oct 2019
Thanks for you kind review! I will spread your words to Jennifer. Most Welcome back if you ever return to Stockholm

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Appartment.
Great little appartment right in Old Town that had everything yoy could need.Train close by along with a supermarket to buy supplies. However under the bedroom window seemed to be meeting place after the bar clased across the alley. We were kept awake both nights till after midnight.
Stayed 3 nights in Sep 2019
Response from Johanna Olsson, Reservations, Victory Apartments on 15 Oct 2019
Dear Susan, Thanks for your review and feedback! We are sorry to hear that you were disturbed by the bar and we will investigate what we can do to solve this issue for future guests. Great to hear that you, apart from this, were happy with the apartment and the location,

10/10 Excellent

darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Stay in Gamla Stan
Lovely, charming friendly staff made our stay a pleasure, especially Lina at reception. When we couldn't figure out how to use the washing machine in our room one of her colleagues came over to help (although she had a hard time figuring it out as well!) Had a great little apartment with kitchen. Cozy and convenient.
Stayed 4 nights in Aug 2019
Response from Johanna Olsson, Reservations, Victory Apartments on 17 Oct 2019
Dear Darell, Thanks for staying with us and for taking the time to give us some feedback! We are happy that you liked this apartment and our personal service,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff always helpful Excellent location
Stayed 3 nights in Sep 2019
Response from Johanna Olsson, Reservations, Victory Apartments on 15 Oct 2019
Thanks for sharing your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good but not perfect.
There is a separate bedroom from the kitchen/eating area; a window blind or curtain would be helpful as there is no privacy in the kitchen; it was well equipped, but we didn't cook. Washer/dryer was great once we figured out the controls. Shower/tub arrangement is awkward but okay. Bring earplugs - music from nearby in the evening could be bothersome, and there is a busy bar/cafe directly across a very narrow street. There is a small grocery store in the T station nearby. Location is near heart of Gamla Stan but not on a busy street. Front desk staff was helpful and welcoming and offered us extra towels. No breakfast or cleaning comes with. I would stay here again, though.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. A little bit quirky (good way)
Excellent central location. Good sized apartment.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Beds were very comfortable and the heated floor in the bathroom an extra luxury in a cold country in February. The desk managers were helpful in every way.
Stayed 4 nights in Feb 2019

10/10 Excellent

Lior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely venue in a great location! Thoroughly recommend
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Victory Apartment Gamla Stan
Excellent apartment in separate building from hotel. Great part of Gamla Stan. Helpful front desk.
Stayed 5 nights in Nov 2018

10/10 Excellent

Joan

Liked: Cleanliness, property conditions & facilities, room comfort
We chose his apartment to get some more space between me and my partner as we’d been traveling for a while. Nice to have all the kitchen items and a living room area (with CD player, which we had a need for surprisingly). The hotel checkin was next door was nice and the location. Bed was comfortable and everyone accommodating.
Stayed 3 nights in Nov 2018

10/10 Excellent

Scott, Richmond, VA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I rented Apartment 7 just across from the hotel. Wow, what a lovely apartment! The kitchen is better than what I have at home! The location in Gamla Stan is perfect - the Tunnelbana is right down the street, making it easy to get all over Stockholm. With such a central location, it's also easy to walk most places. I LOVE the staff! Lina checked me in, and what a delightful young woman!
Stayed 7 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I rented the Lieutenant's Apartment for a week. They call it a studio, but it's actually a one-bedroom - I was pleasantly surprised! There's a separate bedroom, living room with 2 chairs, bathroom (with a washing machne!), and a kitchen that is fully stocked with almost everything you'd need.The refrigerator is a nice size, as is the separate freezer. There's a microwave, stove, oven, a dishwasher, kettle, coffee pot + filters, plates, glasses, etc. It's a better kitchen than my own! The location is just across a small street (almost an alley, really, very common in Gamla Stan) from the main hotel. The subway (Tunnelbana) is a short walk down the street (maybe 3 blocks at most), and everything in Gamla Stan is right there.
Stayed 7 nights in Sep 2018

8/10 Good

Julian, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the old town
Wonderful staff who responded very courteously and efficiently to all our requests! King bed was great. TVs a little old but serviceable. Great to have a hotel reception for an apartment stay.
Stayed 5 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
After the debacle of no plug for the bath, everything else was very good. Very comfortable relaxing stay in the Old Town with good access to all transport facilities and with great restaurants and bars close by.
Stayed 3 nights in May 2018

10/10 Excellent

Steve, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to hotel and amenities, but with much more room. Great location. A very nice experience.
Stayed 4 nights in May 2018

10/10 Excellent

LeeLee 😎

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment in Old Town
Fantastic location & the apartment was perfect! Loved the sailing decor! Very clean & charming ! Staff were wonderful helping me get around Sweden! Highly recommend this!
Stayed 2 nights in Sep 2017

10/10 Excellent

Linda, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
We really enjoyed our recent stay. Hotel staff was very accommodating, fantastic location, and overall, a great apartment. We would definitely stay here again and highly recommend!
Stayed 2 nights in Jun 2017

8/10 Good

leonie, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy apartment in Gamla stan
A strange beginning, checked into 2 storey, 3 bedroom, 2 bathroom apartment in the hotel, After booking a 1bedroom studio that should have been across the road. After 2 days in the big old appt. we were moved across the road to the one we had booked. Staff (Peter) was apologetic and we were compensated with free brekky and champagne! Still not completely resolved as we noticed they had debited our card for the full stay even though we had prepaid with Expedia. Again resolved by a helpful staff member Christina who refunded the charge. The studio apartment was great and the location fabulous.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, comfortable rooms. Helpful, friendly staff. Perfect Location. This hotel is a must if you are staying in Stockholm.

10/10 Excellent

Christina

Stayed 2 nights in Apr 2024

8/10 Good

PIERRE

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Parfait sauf les odeurs
Appartement super bien situé à Galla Stan et de très bon prix mais odeurs horrible de remontées d’égout dans l’appartement non solutionnée par l’hôtelier. Odeurs des cuisines dans le couloir qui donne sur l’appartement. Du coup impossible d’ouvrir les fenêtres côté cours sous peine de les faire rentrer Sinon spatieux, confortable propre beau petit déjeuner rien à redire de plus Dommage que ces désagréments aient gâché la fête
Stayed 3 nights in Sep 2023

2/10 Terrible

Sandra

Business traveller
Nightmare -never again
Broken bed, broken shower, no cleaning service in the apartment, very uneducated staff. Owner tried to help on last day and was very kind, but fairly late and overall experience was ruined over 4 days sadly.
Stayed 4 nights in May 2023
Response from Victory Apartments Management team on 24 May 2023
Dear Sandra, Thank you for your review. We are truly sorry that your experience was not as you expected. We work hard to educate, motivate and train ourselves in all possible ways to make sure our guests get the best possible service. So it’s really sad to hear that you felt our staff was “uneducated”, even though we really tried to give you our best attention and care. Unfortunately we were unable to rectify the broken cot immediately but bought a brand new one that was set up in the apartment before noon the next day. We have checked the “broken shower” but could not find anything broken. Cleaning services are in our apartments indeed not included for short stays, although we’re happy to offer housekeeping services upon request. You’ll also find this information clearly stated when you made the reservation. We hope you found our ambitions and efforts to compensate you for the broken cot was satisfactory.Best regards,

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel, great breakfast - one of our best, wonderful location. We stayed in one of the apartments that did not have the same high standard as the rest of the hotel. Staff gave good service.
Stayed 1 night in Jan 2020

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Marcus

Business traveller
Liked: Cleanliness, property conditions & facilities
Allt var bra förutom att det kunde upplevas som om dom som rörde sig på gatan utanför var inne i lägenheten.
Stayed 2 nights in Oct 2019
Response from Johanna Olsson, Reservations,Victory Apt. on 23 Oct 2019
Hej Marcus, Vad roligt att du trivdes hos oss! Tack också för feedback, vi ska se över om vi kan göra någonting åt att du upplevde lägenheten som lyhörd. Välkommen tillbaka,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut ausgestattetes Apartment,sehr freundliches und hilfsbereites Personal,tolle Altstadtlage
Stayed 3 nights in Sep 2019
Response from Johanna Olsson, Reservations, Victory Apartments on 17 Oct 2019
Vielen Dank für Ihre Bewertung!

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Fully equipments, just like home.
Stayed 2 nights in Mar 2019

10/10 Excellent

Anne, Paris

Liked: Cleanliness, property conditions & facilities
Très bien situé dans la ville. Appartement très sympa, accueil facile puisqu’il s’agit d’un genre d’annexe d’un hôtel, donc les services d’un hôtel. Je le recommande +++++
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Situation idéale
Situation idéale pour visiter Stockholm à pieds. Décoration charmante, tout à proximité y compris un supermarché ouvert tard le soir. Seul petit bémol une literie trop molle à notre goût.
Stayed 4 nights in Jun 2018

8/10 Good

Petitlion, Meudon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petit Apparthotel au Coeur de la vieille ville
Super endroit dans Gamla Stan, juste à coté de toutes les attractions et animations de la ville : vieile vile, palais royal, bars, restaurants, clubs de jazz, le metro à 300m, les bateaux à 500m. L'appartement est petit mais tres propre et tres confortable. Dans l'hotel juste en face, 3 restaurants et 2 bars complètent le tableau. Nous avons été enchantés par ce sejour.
Stayed 7 nights in May 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
ガムラスタン駅に近くロケーションに不満はありませんが、古い建物の2階部屋で眺望は不良でした。5泊連泊して、食事は基本自炊しましたが、調理器具もある程度揃っていたので何とか凌げました。近くに出前してくれるレストランもあった事はチェックアウト時に気付きました。

6/10 Okay

Agnès, Stockholm

Liked: Staff & service, property conditions & facilities
Hôtel très bien situé
Hôtel très bien situé. Appartement très bien équipé, déco un peu triste. Personnel à l'écoute. Avons passé une semaine complète dans l'appartement, le ménage n'a jamais été fait.
Stayed 7 nights in Feb 2018

10/10 Excellent

Cynthia, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment at a perfect location in old town
We were able to access the room about 2 hours before check in time as they were ready. There is water and free coffee/tea for the hotel guests. The heated floor in the bathroom is great and the room was in a good temp, not too hot and warm enough Staff were all friendly and helpful We enjoyed our stay
Stayed 2 nights in Jan 2018

10/10 Excellent

Susanne, Vienna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lady Hamilton Hotel Apartments
The Apartment was clean, spacious and very, very central. All necessary Equipment was there and worked. The staff was friendly and obliging. I do highly recommend the Lady Hamilton Apartment.
Stayed 6 nights in Jun 2017

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wohlfühlhotel
Nach anfänglichen Schwierigkeiten beim Einchecken, was nicht in der Verantwortung des Hotels lag, verlebten wir eine sehr gemütliche angenehme Woche in diesem heimeligen Hotel. Das Service war hervorragend und einzigartig. Unsere Abende in der Weinbar genossen wir. Die Freundlichkeit des Personals ist besonders erwähnenswert.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideale Lage für Touristen.
Im Appartement alle Haushaltsgeräte in optimaler Qualität und Sauberkeit vorhanden. Geschirr, Besteck und alle übrigen Haushaltsutensilien in brauchbaren Zustand. Betten hervorragend.Naßzellen ok ! Hier aber Steigerungsmöglichkeiten vorhanden.

10/10 Excellent

Erling, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kjempebra nært til det aller meste. Vil absolutt rekommendere dette hotellet til alle mine venner.