Hotels with Pool & Resorts in Stilwell from AU$115

"Front desk (Sophie) was rude very unfriendly and very unhelpful.. which was a shame as the hotel is really lovely but her off handed manner spoilt it. We knew we were a little early and our room wasn't ready which we totally understood but when asked at what time would be convenient to check back and told us... I'm not a cleaner so I've no idea! Not at all helpful "

"At check in the gentleman with longer hair barely even looked up at us. Once in our room we discovered yellow crusty stuff on our bed. We let the front desk know and said that we would be out for a while and would like it to be addressed before we got back. Over 4 hours later when we returned it was still there. We went back to the front desk and spoke with the same gentleman with a beard and glasses that we had brought the problem to earlier. He told us housekeeping was gone for the day now and he would try to get the porter up to address it. We gave them one hour and no one ever came. We couldn't even use our expensive room because the same stuff was also on the bench. Went back down again, this time more frustrated and they tried to move us to a queen room on a lower floor. When we were coming from a king room in the corner. We checked that room and it was in poor shape so they put us in another queen room on the 11th floor. This room was clean with a little more space. The shower the next morning was like a warm trickle, i could barely wash my hair. We tried to stop in the Italian restaurant for a drink later that evening and it seemed as if the bartender didn't want us there. Then without notice of last call or any communication she through our bill in front of us and our friends who were there with us. The service at breakfast was a little better but didn't have the first two things I tried to order from the menu. Overall poor experience. Stay at the much nicer hotels "

"The bar area was nice and lively. The hotel needs updating..odor in the hallways from the carpet. Staff was friendly"

"Room was very clean. The breakfast in the morning was great with many good choices to eat and drink. I'd stay here again definitely."

"Understaffed but working on training more. Restaurant only open from 7 to 9 for an excellent breakfast buffet. Right across from Kauffman Stadium. Would definitely recommend."

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"Pass, door wasn’t even sealed so birds and highway traffic sounded like was inside the room"

"Your hotel is very nice, but the staff makes it outstanding. Very accommodating very kind and very professional. They went out of their way for any thing I needed. I would definitely come back."

"The room was nice and fairly large with an excellent rain shower head. Had an issue with the toilet when we arrived but it was fixed very quickly. Convenient location to the Plaza. We've stayed everywhere on the Plaza and this would rank in the upper 1/3 of places."