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"Great view, location and facilities. Staff all very nice and helpful"

"Beautiful room with spacious area. Gorgeous decor. Cozy feel in lobby and grandeur dining room. Staff incredibly friendly."

"We loved this hotel. We felt extremely welcomed from the moment we arrived. We had a great lunch on the patio before checking in, then had a great Fondue dinner inside after hiking the Panorama trail (the highlight of our entire trip). Breakfast was excellent as well. We got a forest view room, which while small, was updated and modern and made great use of the space. It also had a very nice view of the chalets on the hill and a group of goats. Will be staying there and in Wengen in the future."

"Excellent stay excellent service"

"Beautiful views, very quiet in the off season, staff and grounds were lovely"

"It was super close to railroad tracks but never heard a sound. The walk to/from train station is steep, partially gravel and you have to lift your suitcase over the greased cog tracks as you cross. There is a nice hike to Staubbach Falls but the falls were not very large due to it being fall. Workers were nice. Evidently there was a free breakfast but they didn’t share that until we were checking out. "

"We were visiting Zermatt for the day so we decided to park our camper van. Well we felt like a real bed and a shower and this hotel did not disappoint! The bedding was so comfortable. The rain shower was a dream! And the heated floors were lovely. Also so close to train station! And wishhhh we hadn’t already eaten dinner because the Italian restaurant looked incredible. But we did have a nice cocktail before bed. Staff was very friendly and all spoke English. "

"Clean "

"The rooms were clean, the staff was FANTASTIC, we had a Mountain View that was breath taking, the breakfasts were outstanding! The only negative was the smaller bathroom but I am 6’ 1” tall. Just GREAT overall."