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Reviews of Best Boutique Hotel

3.5 out of 5
Best Boutique Hotel
79 Blvd. Sveti Patriarh Evtimiy, 79 8, Stara Zagora, Stara Zagora Province

Reviews

8.8

Excellent

Rating 10 - Excellent. 18 out of 27 reviews" "
Rating 8 - Good. 6 out of 27 reviews" "
Rating 6 - Okay. 1 out of 27 reviews" "
Rating 4 - Poor. 0 out of 27 reviews" "
Rating 2 - Terrible. 2 out of 27 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

4.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Antonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean and the staff very helpful and accommodating. They went above and beyond to make our stay comfortable. The restaurant is very nice and the breakfast they served was very fresh with variety of choices. The hotel is located very close to the main street and the market. The only bad experience we had was with a masseuse, who was not really a part of the staff. She was a contractor. She was in a rush, very rude, disrespectful and offensive. She also was not receptive to queues and kept massaging a part of my husband's foot that was recently broken.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly, facilities were good, room was clean. Location is convenient for the town centre
Stayed 1 night in May 2023

10/10 Excellent

Stoycho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Evgeni on 6 Jan 2023
Thanks for your feedback! We will be happy to welcome you again as our guest!

10/10 Excellent

Darina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent.
Nice staff, large comfortable rooms, very good air conditioning.
Stayed 1 night in Jul 2022
Response from Evgeni on 27 July 2022
Thank you very much for your feedback! Front Office Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Evgeni on 18 July 2022
Thanks for your feedback!

10/10 Excellent

Pavle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A night in Stara Zagora
The hotel was nice, clean, and great for the price bracket. The room was somewhat small but well outfitted. The Internet was very good. The breakfast was also very good, and the restaurant (for dinner) was excellent. The only issue was the noise from the street. Close to the main pedestrian street,
Stayed 1 night in Jun 2022
Response from Evgeni on 22 June 2022
Thank you very much for the positive feedback! We will be happy to welcome you again as a guest of Best Boutique Hotel! Front office Team

10/10 Excellent

Petar

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Apr 2022
Response from Evgeni on 16 May 2022
Thanks!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Poor management skills, doesn't know how to treat returning customers. Gave us the smallest suite available because there was another more important customer that wanted our suite. Her reply was dont tell me where to put my customers. If you don't like it you can leave the hotel. We had a 4 night reservation total of 900lv
Stayed 4 nights in Apr 2019

2/10 Terrible

Nick, Rome, It

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hotel is too overpriced for the city, so i thought i was paying extra for the service but i guess i was totally wrong. one of the worst management i have ever encountered. doesn't offer to help and doesn't offer any other solution. just says if you dont like our hotel you can leave... TERRIBLE. Im trying to reach the owners so i can have her removed from her job.
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I dont know how Lilyana is the manager. i wont even have her as a manager in a motel. she gave me another type of room that i booked because she said another customers that always come here wanted the room type that i booked. usually manager upgrade you to a next category if your room isn't available not down grade you. we had an argument and she said if you don't like the hotel you can just leave... i have never experienced such treatment anywhere else in the world.
Stayed 2 nights in Nov 2018

8/10 Good

Hayat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Marketing Department on 7 Feb 2019
Thank you for staying with us! Welcome again at BEST BOUTIQUE HOTEL. Kind regards, Lilyana Uzunova, Marketing department

8/10 Good

Dr I C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Excellent hotel, local area in need of TLC (as does the st of Bulgaria!). Few amenities around eg restaurants
Stayed 1 night in Oct 2018
Response from Marketing Department on 17 Oct 2018
Dear guest, Thank you for staying with us. I hope next time you visit our excellent gourmet restaurant and enjoy the central location of the hotel. Look forward to welcome you again soon! Best Regards, Lilyana Uzunova, Marketing Department

10/10 Excellent

Tim

Business trip to Stara Zagora
Nice, modern hotel. Good breakfast and good evening meal for a very low price
Stayed 1 night in Sep 2018
Response from Marketing Department on 6 Sept 2018
Dear guest, Thank you for choosing us. It is pleasure to hear that you enjoyed your stay with us especially the restaurant. Look forward to welcome you again. Kind regards, Lilyana Uzunova, Marketing department

10/10 Excellent

meir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind staff. Good location
Stayed 1 night in Aug 2018
Response from Marketing Department on 3 Sept 2018
Dear guest, Thank you for choosing us and thank you for your positive review. Look forward to welcome you again very soon. Kind regards, Lilyana Uzunova, Marketing department

10/10 Excellent

Maryam

Thanks for making our stay pleasant and memorable.
It was a pleasant stay although it was only a night but we as a family enjoyed the most . The reception and the staff were very welcoming and helpful. Cleanness, breakfast and staff communication was outstanding. I also loved different designs and decorations of each floor . Thumbs up for everything 👍
Stayed 1 night in Aug 2018
Response from Marketing Department on 24 Aug 2018
Dear guest, Thank you for choosing us and thank you for the kind words. We are very pleased to hear that our staff made your stay pleasant. We hope to welcome you back to the hotel in the near future. Best regards, Best Boutique Hotel team

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel, everything works, and one great valet
The hotel is new, so it was clean and everything worked. The decor is modernesque. No real issues, although the parking is all valet. If you go, hope you get Лъчезар Михайлов (Llchezar) as your valet (to park, for luggage, etc.). Not only is he friendly with a great smile, he speaks English rather well. He gets 2 thumbs up from us for helpful explanations about the area and Bulgarian culture generally. Otherwise the service was good but not exceptional. Most of the restaurants nearby were fast-food type. For a sit-down meal, the hotel restaurant was about it, but not all the servers speak English. (This is true of Bulgaria generally.) That said, the food was fine.
Stayed 3 nights in May 2018
Response from Best Boutique Hotel Team on 6 June 2018
Dear Jeanne, Thank you for choosing our hotel, and for taking the time to write a review! We are continually trying to improve the quality of service and foreign language skills. We are so glad to hear that you enjoyed your accommodations, as well as the service of our valet Lachezar and the food in our restaurant. We look forward to welcoming you back to our hotel in the future. Kind regards, Best Boutique Hotel Team

10/10 Excellent

Niv, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel located in Stara Zagora city center
Great modern hotel close to many restaurants and bars. Friendly staff, nearby parking and a very good breakfast
Stayed 1 night in Mar 2018
Response from Hotel Manager on 18 Apr 2018
Dear Nivi, Thank you for the great comment about your stay in Best Boutique Hotel! We appreciate it! We will be happy to welcome you again! Best Boutique Hotel

8/10 Good

Tom, Cleveland

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in Stara Zagora
This is the newest and so far the best place to stay in Stara Zagora. Great decor, plush restaurant and breakfast area with a good selection. The room were modern and comfortable. The one thing that I would wish for is more electrical outlets in my room. There was only one freely available that I had to share with a laptop, mobile phone device and two other items.
Stayed 2 nights in Feb 2018
Response from Hotel Manager on 14 Mar 2018
Dear Tom, Тhank you for the creative comment! We have provided reception with some additional electrical coupler, so you can require it on your check in. We will be glad to welcome you again in Best Boutique Hotel!

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TOP Hotel
Service gut, Bett gut, Frühstück gut. Obwohl an der Straße ist es leise und wenn man den Kühlschrank ausschaltet schläft man himmlisch.
Stayed 1 night in Mar 2023

10/10 Excellent

Kayhan

Stayed 1 night in Jan 2023
Response from Evgeni on 23 Jan 2023
Thank you!

10/10 Excellent

GIUSEPPE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Evgeni on 8 Aug 2022
Thanks for your feedback!

10/10 Excellent

DAEYEON

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Meroujan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Evgeni on 2 June 2021
Thanks

10/10 Excellent

Liliya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enastående
Det var en trevlig vistelse i Stara Zagora. Hotellet är nytt och modernt, mottagningen och personalen var mycket välkomnande och hjälpsamma. Renhet, frukost och personalens kommunikation var enastående. Jag älskade också olika mönster och dekorationer på varje våning. Varmt rekommenderar att flera väljer denna hotell för sin vistelse i Stara Zagora. Tummen upp för allt 👍 Hälsningar/ Liliya A.
Stayed 3 nights in Oct 2020
Response from Evgeni Todorov on 4 Nov 2020
Danke für die netten Worte. Wir werden im Best Boutique Hotel wieder auf Sie warten

10/10 Excellent

Liliya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2020
Response from Evgeni Todorov on 4 Nov 2020
Danke Sehr

10/10 Excellent

Volodymyr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019