We were insulted because the receptionist never informed anyone that we had service dogs with us. We were then embarrassed, insulted and then charged a fee for our service dogs, and was berated and told we were hiding the fact that we had dogs with us. I explained to management that the receptionist gave us a magnet to put on the doorframe letting everyone know there were dogs in the room.I was never so embarrassed as I was with this hotel. Having disabilities is hard enough, I don’t need a hotel manager telling everyone about it.