Hello Jumaane K,Thank you for your review. I sincerely apologize for any issues you encountered during your stay. If you would like to discuss further, please contact me.Thank you.

Hello Deb,Thank you so much for your kind words and positive feedback! We are thrilled to hear that you enjoyed our great location and found our staff to be friendly and hardworking.We take great pride in maintaining our property and ensuring it remains a pleasant and comfortable place for our guests. Your recognition of our efforts is greatly appreciated and motivates us to continue providing the best possible experience.We look forward to welcoming you back on your next visit. If there is anything we can do to make your future stays even more enjoyable, please do not hesitate to let us know.

Hello Asia,Thank you for bringing this issue to our attention. We are deeply sorry to hear about your experience and the distress it caused your family, especially your child. The safety and comfort of our guests are our top priorities, and we regret that we did not meet your expectations during your stay.We have taken immediate steps to address this situation, including a thorough inspection and treatment of the room to ensure it is free from any insects. Our housekeeping and maintenance teams are also conducting additional checks to prevent this from happening in the future.

Hello Jun,Thank you for the excellent review. We appreciate your business and look forward to seeing you again.

Hello Sumathi,Thank you for your review. We appreciate your business and look forward to seeing you again.

Hello Sonja,Thank you very much for your excellent review. We appreciate your business and look forward to seeing you again soon.

Hello Sharron,Thank you very much for the excellent review. We appreciate your business and look forward to seeing you again.

Hello Gregory, Thank you very much for the excellent review. We appreciate your business and look forward to seeing you again.

Hello Scott,Thank you so much for taking the time to share your feedback! We're delighted to hear that you enjoyed your stay with us and that our affordable parking option brought you in.It's fantastic to know that you were pleasantly surprised by the amenities and comfort of your room. We strive to provide our guests with a comfortable and convenient experience, and we're thrilled that you found our accommodations to exceed your expectations.We're also thrilled to hear that you had a great experience at our bar and enjoyed our breakfast offerings. Our team works hard to ensure that all of our guests have a memorable dining experience, and it's wonderful to hear that you found our breakfast to be one of the best you've ever had!We can't wait to welcome you back for another visit, hopefully for a longer stay next time. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.

Hello Sandra, Thank you very much for the 5 Star review! We appreciate your business and look forward to seeing you again.

Hello Ann,Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed your stay with us and that you found our prices reasonable. It's great to know that you appreciated the spaciousness of our rooms compared to traditional hotel rooms. We take pride in offering comfortable accommodations for our guests.We're also delighted that our convenient location near Union Station and the proximity to the zoo added to your overall experience. As for the mimosas, we're glad you enjoyed that little extra touch! We strive to make each stay memorable, and it sounds like we succeeded in making your mornings brighter.We'd be honored to have you stay with us again in the future. Please don't hesitate to reach out if there's anything we can do to make your next stay even more enjoyable. Thanks again for choosing us!

Hello Jada,Thank you very much for the 5 Star review! We appreciate your business and look forward to seeing you again.

Hello Breanna,Thank you very much for the excellent review. We appreciate your business and look forward to seeing you again.

Hello Mya,Thank you very much for your 5 Star review! We appreciate your business and look forward to seeing you again.

Thank you Jada! We appreciate your kind words and look forward to seeing you the next time your travels bring you to St. Louis.

Greetings Clifford,Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay.

Greetings Tiffany,Thank you for sharing your review. We can imagine your experience was frustrating, and definitely below our standards. We hope to have the opportunity to change your impression next time your travels bring you to St Louis.

Hello Josh,Thank you very much for the 5 Star review! We appreciate your business and look forward to seeing you again.

Hello David,Thank you very much for your review. We appreciate your business and look forward to seeing you again.

Hello Holly,I'm sorry to hear about your experience. We strive to provide comfortable accommodations and a peaceful atmosphere for all our guests. Your feedback is invaluable to us, and we apologize for falling short of your expectations.We'll address the issues with the beds and noise immediately to ensure a more restful stay for future guests. Additionally, we'll review our breakfast service to ensure it meets the needs of all our guests, even during busy periods.Thank you for bringing these concerns to our attention, and we hope you'll give us another opportunity to exceed your expectations in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

Hello Keith,Thank you for the excellent review. We appreciate your business and look forward to seeing you again.

Hello Caitlin,Thank you for your review. We appreciate your business. Safe travels.

Hello Ben,Thank you for your review. I sincerely apologize for any issues you encountered during your stay.

Greetings Renee,Sorry to hear that your stay didn't meet your expectations. We hope to change your impression upon your next arrival.

Greetings Tanner,Thank you for sharing your feedback. We realize we fell short of your expectations and will be reaching out to you to address your concerns.

Thank you for your kind response! We appreciate your kind words!

Hello Angela,Thank you very much for the 5 Star review. We appreciate your business and look forward to seeing you again.

Hello Kassandra,Thank you for your review. We appreciate your business and look forward to seeing you again.

Hello Serwaa,Thank you very much for your review. We appreciate your business and look forward to seeing you again.

Hello Jeffrey,I'm truly sorry to hear about your experience. This is certainly not the standard we aim to uphold. Your comfort and satisfaction are of utmost importance to us. We take your feedback seriously and will address these issues immediately to ensure they do not happen again. Please accept our sincerest apologies, and if there's anything we can do to make it right, please don't hesitate to reach out to us directly. We appreciate your understanding and hope to have the opportunity to regain your trust in the future.

Hello Miquel,Thank you for sharing your experience. We're delighted to hear that you found our location convenient. However, we're truly sorry to hear about the cleanliness issues you encountered in the restroom and the lack of trash cans and coffee cups. This does not meet our usual standards of service, and we sincerely apologize for any inconvenience caused. Rest assured, we are addressing these concerns immediately to ensure a more enjoyable experience for all our guests. We appreciate your feedback and hope to have the opportunity to welcome you back for a much-improved stay. If you have any further comments or concerns, please don't hesitate to reach out.

Hello Luz,Thank you for sharing your feedback with us. We're glad to hear that you found our property to be safe, but we're sorry to learn that the cleanliness of your room didn't meet your expectations. Your comments are valuable to us, and we'll make sure to address this issue with our housekeeping team to ensure a better experience for our guests in the future.Regarding the parking charges, we understand your concern and we'll take it into consideration as we continue to evaluate our policies.We appreciate your business and hope to have the opportunity to welcome you back for an improved stay. If there's anything else we can assist you with, please don't hesitate to reach out.

Hello Joe,Thank you very much for the excellent review! We appreciate your business and look forward to seeing you again.

Hello Jennifer,Thank you for your review. We appreciate your business.

Hello Shauniece,Thank you for your review. We appreciate your business and look forward to seeing you again.

Dear Kelly,I'm truly sorry to hear about your disappointing experience during your stay. Your feedback is invaluable to us, and I want to assure you that we take your concerns seriously. We're committed to providing exceptional service and ensuring our guests have a comfortable and enjoyable stay. We'll address the issues you've raised with our team to prevent similar situations in the future. If there's anything specific you'd like us to address or if you have any further feedback, please don't hesitate to reach out. We appreciate your honesty and hope for the opportunity to make it right for you in the future.

Hello Jasmine, Thank you for your review. I sincerely apologize for the cleanliness of your suite and parking issues you experienced. I have shared your feedback with my leadership team so we can correct these issues. We appreciate your business and feedback.

Hello Christine,Thank you for your review. We appreciate your business and look forward to seeing you again. I have reviewed your comments with my team.

Hello,Thank you for your review. We appreciate your business and look forward to seeing you again.

Hello Bethany,Thank you very much for your review. We appreciate your business and look forward to seeing you again.

Hello,Thank you for your review. I sincerely apologize for issue with insects. We would have to contact our professional pest company to have them research. By the photo it does not look like a bed bug. We will contact Orkin Pest Control to research.

Hello Latoya,Thank you very much for the excellent review. We appreciate your business and look forward to seeing you again soon.

Hello James,Thank you for your review. We appreciate your business and look forward to seeing you again.

Hello Stephanie,Thank you for your review. We appreciate your business.

Hello Sara,Thank you very much for the great review! We appreciate your business and look forward to seeing you again soon.

Hello Jeremy,Thank you very much for your review. We appreciate your business and look forward to seeing you again.

Hello Julia,Thank you for your review. I sincerely apologize for the issues you encountered. I have shared your feedback with me team so that we can fix the issues.

Hello,Thank you very much for the excellent review! We appreciate your business and look foward to seeing you again.

Hello Everett,Thank you very much for your review. We appreciate your business and look forward to seeing you again.