Indoor pool, outdoor pool
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Reviews of Drury Inn & Suites Southwest St. Louis

3 out of 5
Drury Inn & Suites Southwest St. Louis
5 Lambert Drury Place (I-44 & 141), Valley Park, MO

Reviews

9.2

Wonderful

Rating 10 - Excellent. 715 out of 1000 reviews" "
Rating 8 - Good. 207 out of 1000 reviews" "
Rating 6 - Okay. 42 out of 1000 reviews" "
Rating 4 - Poor. 18 out of 1000 reviews" "
Rating 2 - Terrible. 18 out of 1000 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Fred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We happened to stay when they were remodeling, so there was a bit more noise than usual, but that couldn’t be helped. Then there was a small fire that was contained in the kitchen but the fire alarm went if at about 4:30am and we needed to evacuate….thought we would’ve heard from management about the situation but we did not. I felt we should’ve been compensated our final night by having that night erased from the bill…we got no real sleep, but that didn’t happen either. The hotel is kept very clean but the toilet paper is that of a cheap snd nasty filling station…no lie. Breakfast needs an update too.
Stayed 5 nights in May 2024

10/10 Excellent

Alan James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was conveniently located near our events. Property was clean and the Dinner and Breakfast was good.
Stayed 1 night in Apr 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly when i arrived. The room was clean and quiet. The air conditioner actually let the room cool off at night. The bed was very comfortable. This honestly might be the best hotel I've stayed at.
Stayed 1 night in May 2024

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is under renovation but our weekend stay was was very quiet. Newly renovated room was great-new carpet and furniture. The morning breakfast items were fresh and dining room area was roomy and lots of windows to brighten the area.
Stayed 1 night in May 2024

8/10 Good

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub!
Stayed 1 night in May 2024

10/10 Excellent

Brandi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in May 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected from Drury.
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Stayed 2 nights in Jan 2024

6/10 Okay

Joseph

Stayed 1 night in Apr 2024

2/10 Terrible

Surjeet, Dublin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Due to construction no pool, hot tub and sauna. The manger said Expedia knew we have hee
Stayed 2 nights in Apr 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Richard

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and updated
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Travelled with family and small children
Everything was great except the pool. The main reason we stayed at a hotel was so our 5 year old could play in the pool. It was so crowded, big kids kept hitting her on accident & we finally just got out. Her heart was broken but it wasn’t safe. For a building that has 8 floors of rooms, the pool is just too small.
Stayed 1 night in Apr 2024

8/10 Good

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Apr 2024

8/10 Good

Matt

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, coffee was OK
Stayed 2 nights in Apr 2024

8/10 Good

Mary Jo

Travelled with partner
Liked: Staff & service, property conditions & facilities
Remodeling is being done so the hotel was in a bit of disarray but that can’t be helped. The staff was friendly and welcoming. We were in one of the newly remodeled rooms and it was very nice. There was a lot of traffic noise but I still slept well in a very comfortable bed. This was our first stay at a Druley Inn and we will definitely be using them again.
Stayed 1 night in Apr 2024

10/10 Excellent

Rick

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Derek

Disliked: Staff & service, property conditions & facilities
Rude shift supervisor. Property under construction.
Stayed 1 night in Apr 2024

6/10 Okay

Brenda

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was new and clean. When I booked the room on another site their was nothing about the renovation happening during our stay. I did however receive a phone call letting me know prior to arrival it was happening.
Stayed 1 night in Mar 2024

10/10 Excellent

Rong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing bad
Stayed 1 night in Mar 2024

10/10 Excellent

Luid

Stayed 1 night in Mar 2024

10/10 Excellent

Brenda

Stayed 1 night in Mar 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a brand new room with a beautiful bathroom! It was very comfortable and the staff was very friendly! We would love to stay here again!
Stayed 1 night in Mar 2024

10/10 Excellent

Mirian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for families. Our room did not a bath tub so if it is important be sure to ask.
Stayed 1 night in Mar 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. They were remodeling, but the staff made sure we were taken care of.
Stayed 2 nights in Mar 2024

8/10 Good

robert

Have stayed at this property before and liked - convenient for us - Only extra comment : was very surprised at check in to find the level of renovation that was in process, as did not see ANY comments about renovations during the booking process with Expedia. Work started at 8 am sharp - very loud, did not need an alarm if that is when you wanted to awake. Work continued all day and elevator waits could take a while. The staff would bend over backwards for any assistance that was needed or any requests during our stay. Just very surprised at no notification from Expedia up front.
Stayed 4 nights in Mar 2024

4/10 Poor

Audrey

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
There is no reason the hotel shouldn't make it clear that they are under construction before you book. I would never have stayed here otherwise. It was loud, inconvenient, and crowded. The gift bags were a joke honestly. We were told construction wouldn't start until 8 am and it started before 7 am on a Thursday. There was limited parking because of the construction. The staff was mostly friendly, but checking in was extremely difficult as we couldn't use the company card I booked with until it was authorized. So we have a $400 hold on our account until then. Super inconvenient. Our room also had other people's hair on the bedding which is unacceptable. If the construction wasn't an issue then I would be inclined to come back, otherwise no thanks.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Traffic noise was tough on the side near 141.
Stayed 2 nights in Mar 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Food was great and staff very nice!
Stayed 1 night in Mar 2024

10/10 Excellent

Jeffery

Stayed 1 night in Mar 2024

10/10 Excellent

Sherry

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Full breakfast included.
Stayed 1 night in Mar 2024

10/10 Excellent

BRITNI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed it very much!
Stayed 1 night in Mar 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
The complimentary drinks in the evening dinner in the evening and breakfast was a great option
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Business traveller
Avoid until further notice
February 20th 2024- This hotel is in the beginning phases of a huge renovation. I would avoid staying here for the next few months while they complete the renovation. The construction noises are extremely loud and it's not uncommon for the fire alarm to get accidentally tripped. I'm sure everything will look great when it's done but for now it's a headache. Literally.
Stayed 1 night in Feb 2024

10/10 Excellent

Haley

Stayed 1 night in Feb 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy in the city
Wife found traffic noise unbearable, Only a door to adjoining room with one inch of open space below door. No privacy with family with small child.
Stayed 1 night in Feb 2024

10/10 Excellent

Norman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Lewis

Travelled with family and small children
I called and cancelled my reservation a week ahead of time and was still charged even though we never even went... apparently the lady i talked to forgot to cancel when i called... so unprofessional and I'm pissed and disappointed in their service... been on the road for days so i haven't had time to chat with a manager unfortunately but i doubt they will refund me anyways
Stayed 1 night in Feb 2024

8/10 Good

Jodi

Travelled with family and small children
Liked: Amenities
Overall a good stay, just a night out with the grandkids for some fun. The sheets had multiple pieces of hair under the sheets and blankets, I always check the beds when I first arrive at any hotel. I just stopped looking after finding multiple hairs and they were not mine. I brought my own blanket so I was good.
Stayed 1 night in Feb 2024

10/10 Excellent

Kathryn

Great
Stayed 1 night in Feb 2024

8/10 Good

kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable
Stayed 1 night in Feb 2024

10/10 Excellent

Kasey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back
Stayed 1 night in Feb 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

marva

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Property!
Wow! Just discovered this chain and it is over the top. Happy Hour with dinner selections? Incredible! Breakfast buffet in the morning? Perfect! Nevermind the fabulous staff in every area! I am sold!
Stayed 1 night in Jan 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and Nice check front desk clerk on Sat 1/20
Stayed 1 night in Jan 2024

8/10 Good

Nancy G

Stayed 1 night in Jan 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024