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Reviews of Quality Inn Saint George South Bluff

2.5 out of 5
Quality Inn Saint George South Bluff
1165 S Bluff Street, St. George, UT

Reviews

8.0

Very good

Rating 10 - Excellent. 347 out of 1003 reviews" "
Rating 8 - Good. 391 out of 1003 reviews" "
Rating 6 - Okay. 138 out of 1003 reviews" "
Rating 4 - Poor. 86 out of 1003 reviews" "
Rating 2 - Terrible. 41 out of 1003 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Tiffani

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Great Italian place across the street! Our room was subpar for the proce we paid. Shower room was dirty and wall peeling away. 😒
Stayed 1 night in Apr 2024

6/10 Okay

Reagan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was overall very dingy, our room was covered in dust and the air conditioner had mold all over it. Would not stay here again
Stayed 1 night in Apr 2024

6/10 Okay

dalekirkland

Liked: Staff & service
Run of the mill property just a little aged and old priced for what you get spend a little more and get something a little nicer
Stayed 1 night in Apr 2024

10/10 Excellent

Glendá

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was expecting having cleaning service the next morning. I was surprised when I went back in the afternoon, the sink area was dirty with the dirty towels. We had to request new towels, usually they knock on the door to ask if we need service and that never happened.
Stayed 2 nights in Apr 2024
Response from Rena on 22 Apr 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

6/10 Okay

Daina

Liked: Staff & service
Disliked: Property conditions & facilities
Bathrooms are terrible. Visible mold on the walls. Cracked bath tub that looked dirty. Overall the property is worn down and not that clean.
Stayed 2 nights in Apr 2024
Response from Rena on 22 Apr 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

2/10 Terrible

Shirla

Disliked: Staff & service, property conditions & facilities
My shower faucet did not work…. Very hard to get on and then wouldn’t turn off. Breakfast ran out of food at 8:45.
Stayed 1 night in Apr 2024
Response from Rena on 21 Apr 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Response from Rena on 22 Apr 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

6/10 Okay

Robert

Travelled with partner
Liked: Staff & service
Bathroom needed a better cleaning. Dirty grout. Breakfast and staff were excellent.
Stayed 1 night in Apr 2024
Response from Rena on 21 Apr 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

8/10 Good

Akiko

Expected nicer and newer from pictures but room was old and outdated.
Stayed 1 night in Apr 2024
Response from Rena on 22 Apr 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

4/10 Poor

Elena

Disliked: Staff & service, property conditions & facilities
Power outage and we needed to get ready to meet up with friends . Showered in the dark and water went out
Stayed 1 night in Apr 2024
Response from Rena on 21 Apr 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Test
Stayed 1 night in Apr 2024
Response from Rena on 22 Apr 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

6/10 Okay

Stacey

Stayed 1 night in Apr 2024
Response from Rena on 22 Apr 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

10/10 Excellent

Judith

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Rena on 22 Apr 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

8/10 Good

Dipali, Suwanee

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom was in bad condition per the structure. Tub was making creeking sound when I stand in and was peeling off the ceramic Cleanliness was ok
Stayed 1 night in Apr 2024
Response from Rena on 22 Apr 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

8/10 Good

Kara

Stayed 2 nights in Apr 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Rena on 22 Apr 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

8/10 Good

Lyndsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Rena on 9 Apr 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

8/10 Good

Boston

Liked: Cleanliness, staff & service, property conditions & facilities
It was pretty good
Stayed 2 nights in Mar 2024
Response from Rena on 9 Apr 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

6/10 Okay

Susan

Travelled with family
Registration was easy; the room was clean and the bed comfortable. The sink stopper wouldn’t let the water drain quickly; I hate standing water in a sink. The refrigerator never got cold enough to put our cooler items in it. The door was difficult to get the card to open it.
Stayed 1 night in Apr 2024
Response from Rena on 9 Apr 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

6/10 Okay

Toni

Liked: Staff & service
The property itself is an older motel, the rooms are moderately run down. The beds in our room were squeaky, the mattresses were pretty shot, and the toilet is so low to the ground it's like a kid's toilet. The room comes with a fridge and microwave which is nice. We did find some stains/spots on our cover blankets, and the tile floor made our feet really black so I don't think they've mopped in a while. The pool was pretty nice, but a little dirty.
Stayed 1 night in Apr 2024
Response from Rena on 6 Apr 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

2/10 Terrible

robert

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The refrigerator didn't work. I had to pull.it out and find a different plug. Toilet seat was broken and fell off. Shower base was disgusting. It was soft and creaked, very noisy. I took photos of it all. I will be requesting a refund or compensation of some sort!
Stayed 1 night in Apr 2024
Response from Rena on 5 Apr 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

8/10 Good

Jose

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Rena on 6 Apr 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

8/10 Good

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has to go back to the desk because the key didn’t work. Neighbors above were loud until about midnight but settled down. The breakfast was great! Unexpectedly good with waffles, eggs, sausage and bacon!
Stayed 1 night in Apr 2024
Response from Rena on 5 Apr 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

6/10 Okay

Gema

Travelled with partner
Even though we rented for two nights we didnt get room service the 2nd night but we were offered another clean room, the lady in the breakfast room was extra nice and the gentleman in the front desk was very helpful. wi Th lady
Stayed 2 nights in Mar 2024
Response from Rena on 5 Apr 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

10/10 Excellent

Cash

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Rena on 6 Apr 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

2/10 Terrible

Wynn

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
The bath tub was peeling, black stained, and utterly disgusting. We refused to step into this tub/shower
Stayed 1 night in Mar 2024
Response from hotel management on 1 Apr 2024
I'm sorry to hear about the condition of the bathtub in your room. This is certainly not acceptable, and I understand your concern. Your feedback is valuable, and I will make sure to pass it along to the appropriate department for immediate attention. If there's anything else we can assist you with, please let us know.

6/10 Okay

Roxanne

Business traveller
Disliked: Property conditions & facilities
Breakfast very limited was out of bacon and eggs and it was just in an hour from opening tables were sticky
Stayed 1 night in Mar 2024
Response from hotel management on 1 Apr 2024
I apologize for the inconvenience you experienced during breakfast. We strive to provide a pleasant dining experience, and I'm sorry that we fell short of your expectations on this occasion. Your feedback regarding the limited options and cleanliness of the tables is noted, and I will ensure that this is addressed with our team. If there's anything else we can do to improve your stay, please don't hesitate to let us know.

10/10 Excellent

roger

Stayed 1 night in Mar 2024
Response from Rena on 22 Apr 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

10/10 Excellent

Krystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, and comfortable.
Stayed 1 night in Mar 2024
Response from hotel management on 1 Apr 2024
Thank you for the positive review, we hope to welcome you back again soon!

10/10 Excellent

Jude

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay here - the bed was very comfortable and the linens were clean. Staff was very friendly and kind.
Stayed 1 night in Mar 2024
Response from Rena on 28 Mar 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

2/10 Terrible

Aimee, Springville

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Rena on 28 Mar 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

6/10 Okay

Laif

Travelled with family
Liked: Cleanliness, staff & service
The satellite tv was on the Fritz 2 of the 3 nights. The desk guy tried his best but he was the only one there that could handle the problem. Short staffed. Place could use an upgrade. You get what you pay for.
Stayed 3 nights in Mar 2024
Response from Rena on 28 Mar 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rena on 25 Mar 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

6/10 Okay

Reed

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Peeling paint and dim lighting.
Stayed 1 night in Mar 2024
Response from Rena on 25 Mar 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

10/10 Excellent

Adriana

Stayed 1 night in Mar 2024
Response from Rena on 22 Apr 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and comfortable.
Stayed 1 night in Mar 2024
Response from Rena on 25 Mar 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

8/10 Good

Yuri

It was a nice place
Stayed 1 night in Mar 2024
Response from Rena on 25 Mar 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

6/10 Okay

Kristyne Amick

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dirty. My feet were black after walking on the floors. The AC unit was not working as well but the staff who checked us in was phenomenal. Very welcoming. I believe her name was Sonja.
Stayed 1 night in Mar 2024
Response from Rena on 25 Mar 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The full breakfast was great, the rioom was clean and the staff were friendly. It was a great value for the price.
Stayed 1 night in Mar 2024
Response from Rena on 25 Mar 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

8/10 Good

Ben

Stayed 2 nights in Mar 2024
Response from Rena on 9 Apr 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are really clean and the staff are so friendly.
Stayed 1 night in Mar 2024
Response from Rena on 25 Mar 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

2/10 Terrible

Hector

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Rena on 25 Mar 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

8/10 Good

Patia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Mar 2024
Response from Rena on 25 Mar 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

4/10 Poor

Richard, Yuma

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I liked the outside areaand the entrance. I did not like the worn out bathtub or the defective tv and lack of channels. Im in a quality inn in payson. Utah and it is terrific in all areas. The quality inn in st george could learn from the one in payson
Stayed 1 night in Mar 2024
Response from Rena on 25 Mar 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was confortable which makes for great sleep. No bed bugs! Would have liked some tv channels though.
Stayed 1 night in Mar 2024
Response from Rena on 25 Mar 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful
Stayed 2 nights in Mar 2024
Response from Rena on 25 Mar 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

10/10 Excellent

david, SUMMERLAND

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent
Stayed 1 night in Mar 2024
Response from Rena on 10 Mar 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

6/10 Okay

Cheryn, Keaau

Travelled with family and small children
Pool was nice and heated, room above us was very loud. We could hear walking and jumping. Beds weren’t comfortable, woke up with sore backs. Key card only worked sometimes.
Stayed 3 nights in Feb 2024
Response from Rena on 10 Mar 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

10/10 Excellent

Dale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2024
Response from Rena on 27 Feb 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George

8/10 Good

Stephanie

Liked: Staff & service, amenities
First room the plumbing wouldn’t drain in the sink because the mechanism for the plumbing had rotted out. It was so loud, you can hear the next rooms as if they are right beside you. This hotel could use some updates for sure. Pool wasn’t overly clean. The staff though were super friendly and seemed happy and always willing to help with a smile on their face.
Stayed 2 nights in Feb 2024
Response from Rena on 27 Feb 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Rena KansagraGeneral ManagerQuality Inn, Saint George