Indoor pool
Check availability

Reviews of AmeriVu Inn and Suites - St. Croix Falls

2 out of 5
AmeriVu Inn and Suites - St. Croix Falls
726 S Vincent St, St Croix Falls, WI

Reviews

6.2
Rating 10 - Excellent. 60 out of 434 reviews" "
Rating 8 - Good. 115 out of 434 reviews" "
Rating 6 - Okay. 111 out of 434 reviews" "
Rating 4 - Poor. 76 out of 434 reviews" "
Rating 2 - Terrible. 72 out of 434 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eric Makowski, Motley

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying here. Good value for the money and no problems. Exactly what I would expect for the price.
Stayed 1 night in May 2024

10/10 Excellent

Eric Makowski, Motley

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to admit I was a little skeptical of the property based on the reviews, however I have learned not judge a book by its cover, and I was right! The staff I met were very helpful and concerned that I had everything I needed. The room was as advertised, it was clean, secure and everything worked as it should. I will definitely be staying again!
Stayed 1 night in May 2024

10/10 Excellent

Shawn

Liked: Property conditions & facilities
Nice
Stayed 4 nights in Apr 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Hayatta

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Sheets were not clean. Bathroom sink only provided cold water
Stayed 2 nights in Mar 2024
Response from Gm on 3 Apr 2024
Dear guest,During your stay we did not received any complaints from any of your rooms. Even at checkout we didn’t received any feedback from you. Service is our main goal to provide our customers to satisfy their stay.

2/10 Terrible

Hayatta

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The bathroom sink could only provide cold water. The sheet had a large bright brown spot on it. The walk way wasn’t salted so I almost tripped a few time at 5:45 am.
Stayed 3 nights in Mar 2024
Response from Gm on 3 Apr 2024
Dear guest,During your stay we did not received any complaints. Even at checkout we didn’t received any feedback from you. Service is our main goal to provide our customers to satisfy their stay.

2/10 Terrible

audrey

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst stay ever
Stayed 1 night in Mar 2024
Response from Gm on 3 Apr 2024
Right there at the pool there is a sign for stopping at the desk but you brought 4 unreported people in your room and stayed with you. It didn’t work like that.

2/10 Terrible

audrey

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The sheets had cigarette burns in them hose left in the pool and the lady was angry about taking it out. Wanted to charge up 10$ extra for kids to swim on top of a 60$ damage fee on each room. Worst place ever!!!!
Stayed 1 night in Mar 2024
Response from GM on 3 Apr 2024
Audrey,The room reservation type you made is only for 2 people not for 4 people. First day we ignored unreported peoples but again on second day we stop you and asked you for peoples staying in your room that time we asked you to pay for extras people in the room if they are staying.60 we take for security incidentals and that drops off once you check out.

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Ron

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Joel

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Lori

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing for breakfast - just toast and no knife!
Stayed 1 night in Jan 2024

4/10 Poor

Kyle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Michele

Travelled with partner
Disliked: Amenities, property conditions & facilities
No coffee maker in the room, and coffee only between 6-9 AM; bed was very uncomfortable. extremely narrow hallway
Stayed 1 night in Dec 2023

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service, room comfort
Room was very clean. Only recommendations i have are to bring your own pillows as you only get 2.
Stayed 1 night in Dec 2023

4/10 Poor

Bruce

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Tiffany

Disliked: Property conditions & facilities
Needs a lot of updating, it’s outdated and run down
Stayed 1 night in Dec 2023

4/10 Poor

Bill

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Continental breakfast had very few items. Spa was broken. Staff only provided us with 1 extra pillow not the 2 we asked for.
Stayed 1 night in Nov 2023

6/10 Okay

Jennifer S

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Front staff was very good. The entire hotel needs renovated. We chose this one so our dog could stay a us.
Stayed 1 night in Nov 2023

10/10 Excellent

Narindra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

JUDY

Liked: Cleanliness, property conditions & facilities
Bed,was great,but pillows were not so great
Stayed 1 night in Oct 2023

8/10 Good

Sarah

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
It was amazing veiw around us very breath taken
Stayed 1 night in Oct 2023

8/10 Good

Rebecca

Stayed 1 night in Oct 2023

2/10 Terrible

Kerrie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Horror Hotel
Cockroaches on the wall. Mold in shower. Carpet filthy
Stayed 1 night in Oct 2023
Response from GM on 17 Oct 2023
Kerrie, we are so sorry that your stay was not comfortable as expected. We will share your feedback to our management and try to fixed it right away.

4/10 Poor

KATHY

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs improvement.
The pool was dirty, there were so many bugs everywhere; crawling on the doors, etc. and our room smelled of cigarette smoke. The bedspread was stained. On the plus side, it was easy to find. The bathroom towels were very soft and white.
Stayed 1 night in Sep 2023
Response from GM on 17 Oct 2023
Dear Kathy, We are very sorry for stay was not comfortable as expected. We have shared your feedback to the management and they will look into it.Allow us to serve you better as our goal is to serve clean rooms and comfortable stay for the guest.

2/10 Terrible

Brian

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No hot water to take a bath!! Sliding glass door didn't close all the way so bugs got into the room! No breakfast!!
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Won't be staying there again
We were upstairs. The floor was creaky. The color of the room was awful, there was a pungent smell that hit you everytime you were out of the room. It was a mix of smells of the pool along with something else. The dead bolt didn't work on our door. The bed was not at all comfortable. They added a 60.00 charge as a sort of security deposit that im still waiting to come off my card.
Stayed 1 night in Oct 2023
Response from GM on 17 Oct 2023
Dear guest,Sorry for inconvenience that your stay was not comfortable as you expected. We glad that you brought up this incident to our eye, we will definitely will share it to the right department and they can have look into it and fix it.

4/10 Poor

joan

Travelled with partner
Disliked: Amenities, property conditions & facilities
Old and run down
Stayed 1 night in Oct 2023

6/10 Okay

David

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We were asked to arrive at the facility earlier than we planned, not given a reason. (We did not express our frustration.) Communication about where and how to enter our room was confusing. ( We were told about a closer outside entry but asked to enter through the office.) The facility was clean and comfortable but outdated. The breakfast advertised hot breakfast. The only hot food was toast and coffee. There was no spread available for the toast except fruit spreads. When we left I asked for a receipt but was told that since we booked through Hotels.com I would have to get the receipt from that source. We were not able to download the receipt because of a communications failure to our printer. We were required to charge our credit card with a $60 contingency fee, were also told the fee would be cancelled if not needed, were told this would happen within a couple days, well after we left the facility.
Stayed 1 night in Oct 2023
Response from GM on 17 Oct 2023
Dear guest, we are very sorry that your stay was not comfortable as expected. Based upon checking with staff, your reservation came through third party so we wont be able to print invoice for you as such you have already paid to that third party and we dont know what rate they honored you. Regards to breakfast, we have not advertised anywhere for hot breakfast.Again we are very sorry for inconvenience but allow us to serve you better and make your stay comfortable.

2/10 Terrible

chester

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not handicap accessible anywhere
Stayed 1 night in Sep 2023

8/10 Good

Corbett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Gail

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We decided not to stay, as we did not feel it was a safe place. Conditions were very poor/old with an order inside. Staff were hard to understand.
Stayed 1 night in Sep 2023

4/10 Poor

Paul

Travelled with family
Disliked: Amenities, property conditions & facilities
Conveniently located. Needs renovation badly. Door to our room stuck and had to be forced open and shut. Bathroom door would not close entirely. Lighting could stand an upgrade. But for the price, it was ok.
Stayed 1 night in Sep 2023

6/10 Okay

Rick

Disliked: Property conditions & facilities
Very Dated; Comfy Bed; Inexpensive
If I wasn’t too tired to drive any further, I would have picked somewhere else to stay. It is extremely dated and worn. The bed was pretty comfortable and sheets were clean, however. The bathroom was from 1970 and had mildew. The sink dropped and the fridge was noisy. It was cheap and close to the road though so it met my needs I guess.
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Fine for 1 night
It was fine for less than 12 hours. Room was very dated and the bed was very saggy. However linens seemed newer and floor space of the room itself was great. Easy access of highway and check in was smooth.
Stayed 1 night in Sep 2023

6/10 Okay

Kenneth

Travelled with partner
Liked: Cleanliness
No coffee at breakfast until a guest used the service phone. The parking lot was really beat up and potholed.
Stayed 1 night in Sep 2023

4/10 Poor

Steven Dallas

Stayed 1 night in Sep 2023

6/10 Okay

Michel

Liked: Cleanliness
Cheap stay in St Croix Falls
Good small room and inexpensive. Old stylre motel with door to the parking lot.
Stayed 1 night in Aug 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place
I was pleasantly surprised. Nice people, nice room.
Stayed 1 night in Aug 2023

6/10 Okay

Steven

Travelled with family
Disliked: Amenities
When arrived a separate deposit was required. The room was adequate. The parking lot was filled with potholes. Monday morning breakfast was leftover snacks and coffee from the day before. Saturday night one of the other rooms had a loud playing TV all night.
Stayed 2 nights in Aug 2023

10/10 Excellent

.Duane J

Travelled with family
Liked: Cleanliness, staff & service
The mattress in the room was not very good. The mattress was fine for one person but it was very shakey when two people were in it. If one person moved it would shake the whole mattress and disturb the other person. The continental breakfast was very minimal, could be better.
Stayed 2 nights in Aug 2023

10/10 Excellent

Ronald

Stayed 5 nights in Aug 2023

6/10 Okay

Darell

Travelled with family
The light didn’t work as we walked in. There was a table but only one chair. The walls were painted pink and a kind of orange by the beds. No coffee pot and breakfast was cereal with a gallon of milk in the refrigerator and two apples in a bowl.The place really needs some upgrades.
Stayed 1 night in Aug 2023

8/10 Good

Jenine

Travelled with partner
Liked: Amenities
Older but very clean and pleasant staff. Could of been a little more choice for breakfast. I did not understand the x tra 60$ credit card hold. I hope I see that returned in a week as staff indicated Other than that .? Ok stay
Stayed 1 night in Aug 2023

8/10 Good

Marta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that we didn't like was the breakfast because was very little and 2 of the 4 days they didn't prepare coffee
Stayed 1 night in Aug 2023

6/10 Okay

Kyle

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Lewis

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nice hot shower. Room old an corners not clean, towels didn't smell fresh, coffee in breakfast area smelled so bad I dumped it. Staff said I paid over $100. And next guy paid $71. Drive way full of holes and broken asphalt.
Stayed 1 night in Aug 2023

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023