Everything was excellent except we were getting no messages from people who telephoned and left messages. Also the staff's telephone manners was bad, they were not nice to people calling in to the hotel to talk to us, many from overseas countries. The staff, we were told, were rude and could not speak proper English, the lined were cut off in the middle of conversations. They donot (it seems) have a telephone operator and we cannot figure out who answers the phone calls.
The staff in person was excellent, and helpful.